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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,590 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,590 reviews

October 08, 2014

Wonderful Experience Had a wonderful experience purchasing my new 2014 CLA 250. Bernie Mendez was very helpful, and courteous. He found the right car with the right amou More

by hchian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Kondori
Oct 08, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi hchian, Congratulations on your new CLA! I'm glad that you also posted a picture of it as it's a beautiful color combination, great choice! I'll be sure to let Bernie and Shawn know how pleased you are with your experience, and hope that you enjoy every mile in your new Mercedes-Benz. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 08, 2014

Great Service!!! Our 2003 E-320 has been excellent from the day we purchased it new from MBLN. The work that was just completed, was accurately estimated and completed More

by larrynees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Romo
Oct 08, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi larrynees, Thank you for your feedback. I'm pleased to hear that you had a 5 Star experience with our service team and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 07, 2014

Honesty and Integrity Thanks to my service manager, Eddie, for taking care of me and my car. The honesty and integrity of this dealership has put me in a position of not ev More

by rich.swanson99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi rich.swanson99, Thank you for your feedback. Eddie does a great job and I know that he'll really appreciate your letting him know just how pleased you are with his service. Thank you for your continued business and loyalty; we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 04, 2014

Best cars in the world and the best customer service Thanks to Bernie Mendez and Mercedes-Benz Laguna Niguel for a wonderful car buying experience. Bernie was very accommodating, patient and was great at More

by Mrs. A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Kondori
Oct 07, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Mrs. A, Thank you for your feedback. We really take to heart what our guests say, especially when they've been to other dealerships and have good basis for their dealership experience expectations. Bernie always does a great job in representing our company, and the Mercedes-Benz brand as a whole. I'll be sure to let him know how pleased you were with your experience and hope you're loving you new ML. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 03, 2014

Great Experience! I went to this dealership on a rainy Sunday "just to look", and was pleasantly surprised to learn that a certified pre-owned Mercedes was in my price More

by jkvoelker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mead, Ramsay Jerome
Oct 07, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi jkvoelker, Thank you for your feedback. We're so pleased that you came to see us and that we were able to make the perfect car fit comfortably within your budget. I hope you're enjoying every mile you drive in you CPO Mercedes-Benz. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

September 27, 2014

Wonderful Experience. I've been on the hunt for a new luxury car. I am 24 and my career finally took off. I've been to several dealerships looking at Audi, Mercedes, Lexis, More

by Mariyeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 29, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Mariyeah, Thank you for your feedback. Costa truly prides himself on providing his guests with 5-Star service and it means even more to him when he knows that he's being compared to other luxury brand dealership experiences. Congrats on your continued professional successes and we look forward to serving you in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

September 25, 2014

Salesmen make the difference. Our Salesman was knowledgeable and personable. Costa took the time to listen to our needs. We were treated as though we were purchasing a luxury car More

by Mmanahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jane Choi
Sep 29, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Mmanahan, Thank you for your feedback. We're so fortunate to have Costa on our team because although he's is a newer member of our team, his customers can't say enough positive things about him. Hi hope you enjoy every mile in your new smart car, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

September 12, 2014

Awesome Dealership! Bernie is the BEST! Bernie Mendez is the BEST! He was knowledgeable, understanding, patience, and gave me a GREAT DEAL! I love my new Mercedes and I love working with Be More

by maschoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 12, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Maschoff, Thank you for your feedback, and I'll make sure that Bernie knows how thrilled you are with your experience. We greatly appreciate your business and look forward to serving you in the years to come. Enjoy your new vehicle! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

September 09, 2014

No Pressure and took the time with me I must have driven over 10 vehicles with David Noble. He stuck with me until I found the perfect vehicle for me and a great price! Very happy customer More

by Rizktkr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble
Sep 10, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Rizktkr, Thank you for your feedback about David. I'm pleased to hear that you had a 5-Star experience with us and hope that you enjoy every mile in your new vehicle. We look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

September 06, 2014

Bernie Mendez is a Sales Super Hero! This is the second Mercedes I've bought from Bernie at Mercedes Benz of Laguna Niguel. He is the only person I trusted to show my wife the features o More

by KGryske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi KGryske, Thank you for your feedback. Bernie is definitely one of the most patient, non-pushy people you'll come across in this business and he genuinely appreciates when his guests take the time to post their feelings about him as you have. I hope that both you and your wife enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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