Mercedes-Benz of Laguna Niguel

Costa @ MBLN made buying easy and fun! Back in Novenber I was on the fence between buying a BMW or Mercedes for my first luxury car purchase. I am so happy to have made the choice of a Merc Back in Novenber I was on the fence between buying a BMW or Mercedes for my first luxury car purchase. I am so happy to have made the choice of a Mercedes ! Costa our sales specialist made the process easy and fun... He was a pleasure to work with and the follow up was above and beyond. He is still contacting me to make sure I am happy with my purchase. Thanks Costa More

My Experience(Sean) I would like to thank Ashley and Bernie for helping me buying my new Mercedes. They went through all options and informed me about the details. I can I would like to thank Ashley and Bernie for helping me buying my new Mercedes. They went through all options and informed me about the details. I can say wonderful service. More

There CAN be joy in buying a car! Bernie Mendez was a joy to work with. MBLN is lucky to have him as a valued sales associate. He sets the bar very high for others to follow as it pe Bernie Mendez was a joy to work with. MBLN is lucky to have him as a valued sales associate. He sets the bar very high for others to follow as it pertains to attitude and professionalism. More

Excellent Car Purchase Experience at BMLN We just bought a car at MBLN and received VIP treatment including a great price. We contacted several MB dealers in the area and Bernie Mendez was the We just bought a car at MBLN and received VIP treatment including a great price. We contacted several MB dealers in the area and Bernie Mendez was the best. He was very honest and worked out with his manager Erwin Artacho the best possible deal by far when compared to other dealers. We recommend to contact Bernie if you are planning to buy a car. You will not be disappointed. Our rating for Bernie and MBLN is A++++++++++++++++++++++++++++++++++++++++ More

Excellent Experience I did not expect to purchase my vehicle when I walk into the dealership. They offered my the best price on my vehicle and made the purchase process v I did not expect to purchase my vehicle when I walk into the dealership. They offered my the best price on my vehicle and made the purchase process very easy and quick. Everyone was extremely helpful and friendly. More

Exceptional Customer Service - Joey Stokes and Dealership Joey Stokes is amazing and the overall experience at the dealership has been great. I have purchased vehicles from Joey for over 10 years now. She i Joey Stokes is amazing and the overall experience at the dealership has been great. I have purchased vehicles from Joey for over 10 years now. She is friendly, responsive and helpful in many ways. Whether I was calling to buy a high-end car or looking for her opinion on something she has always been there and willing to help. I recommend her to everyone I know. It has been such a great experience. I have purchased vehicles from this dealership over the years. The sales experience, service and general support has always be top notch. More

Carson Helton gets 5 Stars! We purchased our car on Christmas Eve 2014. We initially inquired on-line and submitted a contact request. Within minutes, Carson Helton was on the ph We purchased our car on Christmas Eve 2014. We initially inquired on-line and submitted a contact request. Within minutes, Carson Helton was on the phone discussing the vehicle we had in mind. After 2-3 phone calls back and forth, the price and terms were agreed upon. Carson is a no xx, straight talk salesperson and made the sale process smooth and trouble free, unlike some other dealerships that we had visited. We would gladly recommend Carson Helton to assist you with your next car purchase! Thanks again, Gary & Mikki More

The ultimate buying experience I want the world to know, Mercedes Benz of Laguna Niguel is without a doubt a truly 5 star Mercedes store. The staff is exceptional, courteous, Friend I want the world to know, Mercedes Benz of Laguna Niguel is without a doubt a truly 5 star Mercedes store. The staff is exceptional, courteous, Friendly and very accomodating. I have to say David Noble my sales executive should be cloned, if this were possible the dealer would double it's current volume - if everyone seeking a new or used Mercedes in Southern California knew about David and his awsome way of making his clients feel so comfortable, there would be a line outside the door waiting to work with him - no hype, this is fact. I really had no plans on purchasing a car for my wife this weekend, however the deal presented was just to hard to pass up - Thank you again David for being employed at MBLN - Management would be wise to promote you to Sales Manager so you could craft your skills on the rest of the sales staff - making the world of MBLN the ultimate experience. I see you furture with running the store. More

A 5-Star Experience at MBLN We have been researching cars for the past month and had continuously come back to MBLN. On 12/30/14, we had the wonderful experience of working with We have been researching cars for the past month and had continuously come back to MBLN. On 12/30/14, we had the wonderful experience of working with Costa Spektor, Sales Representative. From looking at all of the various models/years available, we found our 2013 E350 Sedan. The 5-Star treatment continued through the purchasing process with care given to our personal comfort, as well as our professional expectations. We were introduced and spoke with Tony, the Manager, and Ramsey in Finance. Throughout the entire experience, we were e3xceedingly pleased and reaffirmed in our understanding that this dealership, and Mr. Spektor and the other fine personnel, are by far the best in the industry. While purchasing a car seems like an endless process, we can assure you that the process never lagged, was extraordinarily smooth, no “hiccups,” and we were attended to in a personal/professional manner. We cannot recommend this dealership and personnel highly enough. More

Tire Pressure Issue I purchased a 2013 C250 "loaner car" from MBLN a few months ago and it's just like a new car (see Steve Mead for a great deal). I recently noticed one I purchased a 2013 C250 "loaner car" from MBLN a few months ago and it's just like a new car (see Steve Mead for a great deal). I recently noticed one of the rear tires was losing air slowly and I took it over to the service department. I was aware the tire was no longer under warranty however the service manager took care of the problem at no charge. Although it was a minor problem the dealership went beyond was was required of them and took care of the problem in a friendly and professional manner. Naturally they gave me a loan car to use for the day.I highly recommend this dealership. More