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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,590 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,590 reviews

March 25, 2015

Very Good Dealership..!!! I just leased a C class from these dealership for a second time few days ago.. Tim Rhine helped me again and I like my choice so much.. Such a friendl More

by Faraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rhine
Mar 26, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Faraz, Thank you for the great feedback. I am pleased that you received 5-star service from Tim and will be sure to pass this along to him. I hope you enjoy driving your new C-Class and we look forward to seeing you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 23, 2015

Admittedly High Maintenance Buyer After a really, really bad experience at MB in Carlsbad, I drove North to Laguna only to receive over-the-top exceptional customer service. What can I More

by CLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Helton
Mar 25, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi CLS, Thank you for taking the time to leave this review for our dealership and specifically for Carson. We strive to deliver exceptional customer service and I am glad that he succeeded in that. We hope to see you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 16, 2015

Excellent sales experience!! Ask for Steve Hall!! After being a long time Fletcher Jones customer, my father and I decided to randomly check out Mercedes-Benz of Laguna Niguel las More

by rr49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Mar 16, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi RR49, Thank you for the excellent feedback! Steve is definitely passionate about both our product and our dealership, and always provides 5 Star service to our guests. We greatly appreciate your giving us the opportunity to earn your business and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 07, 2015

Steve C. Great folks, great place, great deals. If you are shopping for a vehicle you need to give them a call and take a test drive. More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carson Helton, John Maxwell
Mar 11, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Steve C, Thanks for your feedback! We greatly appreciate your business and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mblaguna.com

March 03, 2015

Expert, friendly, efficient, highly credible team at MBLN! Everyone I met during my quick car buying experience was on their "A" game. My satisfaction with my new GLA 250 was of up-most importance to them and More

by Priscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jane Choi
Mar 05, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Priscilla, Thanks for the great feedback on Costa and your dealership experience. We're so pleased to have you as part of the MBLN family, and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 02, 2015

The Russian! We had the best experience at Mercedes-Benz of Laguna with Kost aka the Russian! Honest, quick, funny, and got us the price we wanted! Go see him! More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Holly, Thanks for your feedback. Costa is great, and I'll be sure to let him know how pleased you were with him. Welcome to the MBLN family! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 01, 2015

Two thumbs up for Costa of MBLN!! Costa Spektor worked his magic . The deal was taken care of (all by phone/email) and all of my paperwork was ready when I arrived. With all your outst More

by rolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Raul, Thanks for you feedback. I'm happy to hear that Costa was able to exceed your expectations and deliver the perfect deal and delivery for your 2014 E350. We hope you enjoy every mile you drive in it, and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 10, 2015

MBLN rocks I am a car buyer. I have visited many Benz dealerships, and I have to say MBLN is simply one of the best dealership in Southern California that I hav More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jane Choi, Tony Venti
Feb 16, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Dave, Thank you for your feedback! I'm pleased to hear that my team provided you with 5 Star service and have made you a champion of MBLN. I hope you enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 10, 2015

Five Star Service from Three Great Individuals Thank you to Kevin, Ali, and John for making the process seamless and effortless. MBLN has a great car with great individuals providing a memorable bu More

by Hamid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Galaviz, Ali Hashemi, John Maxwell
Feb 16, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Hamid, I'm pleased to see that you received 5 Star service with us, and hope you enjoy every mile in your new vehicle. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 07, 2015

Satisfied Costumer We had a pleasant experience when we bought our MBZ from this dealership. I was not under any pressure and made my decision without any sakes push. More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 16, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Ross, Thanks for you feedback and welcome to the MBLN family! We hope you enjoy every mile in your new vehicle, and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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