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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,590 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,590 reviews

May 17, 2015

Love my new GL450 - thank you Ray!! I just traded in my Lexus and purchased a brand new GL450 from Ray Hashemi at MN Laguna Niguel. It was a wonderful, easy experience. Ray was very hel More

by happyMBowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Ramsay Jerome
May 18, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi happyMBowner, Congrats on your new purchase and welcome to the MBLN family! I am pleased that both Ray and Ramsay provided a memorable buying experience and that you recommend them both. Enjoy every mile in your new car and we look forward to serving you again. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 17, 2015

Best car shopping experience I have worked with Ray on my last 2 cars from Mercedes laguna niguel. He is the best! He provides an easy stress free experience buying a car and real More

by Amanda8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
May 18, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Amanda8, Thank you for your review and congrats on another purchase of your new car from MBLN. I am pleased to hear that Ray really goes above and beyond and provided a 5-star experience for you. I hope you enjoy every mile in your new car and we look forward to seeing you at your next visit. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 14, 2015

Internet Sales 4.5* I started my search via the internet. Found a couple of vehicles at MBLN. Was contacted by Bernie Mendez the internet sales manager. Worked w him thro More

by Shot2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
May 15, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Shot2, Thank you for leaving this review for us and congrats on the purchase of your new SL! It's great to know that Bernie helped you with the buying process and he still delivers a great service when you returned. Have fun driving your new car and we look forward to seeing you next time. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 14, 2015

"Great deal and excellent service" Excellent service A+++ Communication, recommended to all... Thank you Ray, Im so happy to deal with you!!! Hope to deal with you again! Thank you for More

by Wei2869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
May 15, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Wei2869, Thank you for this raving review! I am so pleased to learn that Ray provided a service worthy of 5 Stars. I will be sure to pass this along to Ray since I know he will be happy to ready this. We look forward to seeing you at your next visit. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 12, 2015

worse experience ever after buying 27 cars in my life time a typical biat and switch by one of the sales managers {andy towns} i had brought in my true car pricing through USAA and they are the dealership on t More

by blakesarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
andy towns
May 12, 2015

Excellent service and quality staff We recently went to Mercedes Laguna Niguel to trade in my c-class and upgrade to a larger car. Mark Hansen assisted us and was so polite, professional More

by Kirra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
May 13, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Kirra, Thank you for your feedback and congrats on trading in your C-Class for a new car! It's great to hear that Mark was so helpful and that you drive away happy and with a positive experience. We look forward to seeing you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 11, 2015

Happy new Mercedes owner I was having car troubles for a year with my Chevy suv and decided it was time for an upgrade. I went to the Mercedes dealer with only the intention More

by quedulce19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 11, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi quedulce19, Thanks for taking the time to leave this review for us and congratulations on purchasing a new Mercedes-Benz GLA! It's so great to hear that Bernie provided a 5-star experience and made you feel like part of the Mercedes-Benz family. I truly hope that you enjoy driving your new car and we look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 04, 2015

Best Deal, Great Customer Service Over the weekend I tried 5 different luxury cars from 5 different luxury brands and the best experience I had with Mercedes-Benz of Laguna Niguel. Car More

by Igor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Helton
May 05, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Igor, Thank you for your recent review of our dealership and specifically of Carson. It's great to know that MBLN was your choice after looking at 4 other luxury brands and their cars. I am pleased that the service you received was worthy of 5-stars, and we look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 02, 2015

Simple and straight forward Kevin helped me with the purchase of my new ML350 and lease return of my C250. I would say the purchase process was simple, straight forward has hassl More

by Jason
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galaviz
May 04, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Jason, Thank you for taking the time to leave us this feedback and congrats on your new ML350. We strive to deliver a great customer experience and I am pleased that Kevin was able to do that. We look forward to serving you more in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 01, 2015

Costa Costa Costa! We recently purchased a GL 450 and had a great experience with the whole car buying process. Rare, right?! This was all due to us having the pleasure More

by crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi crystal, Thank you for your feedback and congratulations on your new GL450. I am pleased that you couldn't be happier with your purchase and that you have Costa and Tony to thank for that. We look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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