Mercedes-Benz of Laguna Niguel

Excellent service Our sales consultant, Carson Helton was wonderful. He was very helpful, friendly and really went above and beyond to help us. Jane was also very nice Our sales consultant, Carson Helton was wonderful. He was very helpful, friendly and really went above and beyond to help us. Jane was also very nice. Love our new car. Very satisfied withe the whole buying experience. Carson was truly exceptional. Would definitely but from him again. More

New CLS delivery June 27th. The CLS is a difficult car to come by with certain colors re the interior. Keven Marlow has been our sales guy from the get go, about 4 or 5 previous The CLS is a difficult car to come by with certain colors re the interior. Keven Marlow has been our sales guy from the get go, about 4 or 5 previous cars. We went to Kevin and ordered the CLS 550 which was to be made in Germany, special Order. Keven walked us through the process and we are now the proud owners of the CLS. Mercedes of Laguna Niguel is more than a five star operation from the buying process to the servicing process. I would vote it a 10 and will continue to buy/lease our cars from LNM. I give Keven a 10. More

Best Buying Experience Hands Down Steve Hall was great to work with! It was a quick, easy and a painless experience. I wouldn't go anywhere else for a Mercedes Benz especially after ma Steve Hall was great to work with! It was a quick, easy and a painless experience. I wouldn't go anywhere else for a Mercedes Benz especially after making Fletcher Jones my first stop and being completely taken advantage of because I was a first time buyer. More

The best dealership I have EVER bought a car from! MBNL is an awesome dealer! I have leased or bought a lot of cars over the years. Many of them high-end, and MBNL was absolutely fantastic to deal wi MBNL is an awesome dealer! I have leased or bought a lot of cars over the years. Many of them high-end, and MBNL was absolutely fantastic to deal with. From the time I contacted them to the delivery of my car, the entire process took less than 20 hours. That is Incredible! Bernie Mendez is extremely honest and will do what it takes to get the deal done. I asked for NO GAMES and that is what I got! I will buy again from Mercedes Benz of Laguna Niguel! Thank you for the incredible experience. This is the ONLY dealer you should go to to buy a car and ALWAYS ask for Bernie! More

Loving my new car!!, Went in yesterday to purchase a pre-Owned car that I saw online. Ray Hashemi helped me throughout the whole process! He was super nice and worked his Went in yesterday to purchase a pre-Owned car that I saw online. Ray Hashemi helped me throughout the whole process! He was super nice and worked his magic to give Me a good deal which I being a mother of 2 and my husband disabled very appreciate it! He made me feel comfortable and Made me feel like he was on my side its not just business. Everyone was super friendly. Definitely recommend Ray Hashemi on your next vehicle purchase and Mercedes Benz of Laguna Niguel! Drove off with my beautiful car at an affordable price! More

recent purchase of C250 Bernie Mendez from Laguna Niguel was exceptional in assisting me with my recent purchase of my C250. For years I have dreaded buying cars and more oft Bernie Mendez from Laguna Niguel was exceptional in assisting me with my recent purchase of my C250. For years I have dreaded buying cars and more often than not would get immensely frustrated in the process. However my experience with the Mercedes-Benz of Laguna Niguel would be vastly different. Bernie took the time to assist well above and beyond what I could have expected. First of all I dont live near this location and so trying to ensure the vehicle I was interested in there would still be there when I arrived. He not only ensured that it would be but also had answered all my questions before I even left. This enabled me to help determine without driving almost 2 hours if this would be valuable use of my time. When I arrived Bernie assisted me in then showing me the vehicle in question but also 2 others like it to ensure I would be happy with my choice. From there it was it was smooth sailing. We took the vehicle for a test drive and then went to the office to review the vehicle. There was no haggling or issues with discussing pricing. Bernie was straight forward and had all the options clearly laid out in preparation for me. It was a quick and easy decision as a result. I was then take to financing and to finalize all my paperwork. There I was fully informed of every detail of my loan and warranties. They were informative and detailed with how everything worked. Lastly two requests that I feel were taken care of exceptionally. First I arrived in a rental car. They told me to leave the rental and that they would take care of it. This blew my mind!! I had just been in accident the week before and my life was in bit of disarray. I could not believe that they would help with this as this is certainly not within the scope of purchasing a vehicle. Second, I was buying this as surprise for my fiance. I missed the chance to get the key chain from the store before they closed but Bernie first thing the next morning overnighted my choices!! I was able to pick her up from the airport in the new car with her gifts!!! This is a truly special place to buy a car and has remarkable people there to are real and not some pushy salesman. If you are looking for a great experience...look no further!!! More

Excellent Experience Joey Stokes is a great sales professional. She made my buying experience a real pleasure. Very informative, precise, knowledgeable, and pleasant. I Joey Stokes is a great sales professional. She made my buying experience a real pleasure. Very informative, precise, knowledgeable, and pleasant. I will recommend her to all my friends. Thanks Ms. Stokes, Great Job. Fast Service. No waiting. I will be coming back. I would like to also mention Mr. Kondori for his professionalism and great service. Very informative and knowledgeable. The person who brought and prepare my vehicle also did a great job. Sorry I didn't remember his name. More

GREAT People I came to buy a used ML and I left the dealership with a brand new ML 250 Bluetec Top of the line Service from the internet sales department I came to buy a used ML and I left the dealership with a brand new ML 250 Bluetec Top of the line Service from the internet sales department More

Great people to work with when buy a car. Best experience I have ever had in purchasing a car. My last car, I paid cash and it took 3 hours. at MBLN it took, what seemed, minutes. I found th Best experience I have ever had in purchasing a car. My last car, I paid cash and it took 3 hours. at MBLN it took, what seemed, minutes. I found the car I love, and the next thing I knew I am driving away in it. Wayne Herbert, my salesman, and the staff were all kind, helpful, and knowledgeable. I would highly recommend anyone who is in the market for a new/used Mercedes to shop here. More

Returning customer Went in for routine service on my 2-year GL, a few weeks later walked out with a 2015 GL. Lease. This is my 3-Rd car from MBZ of Laguna Niguel. Russ i Went in for routine service on my 2-year GL, a few weeks later walked out with a 2015 GL. Lease. This is my 3-Rd car from MBZ of Laguna Niguel. Russ is knowledgeable, precise and considerate. Takes all his time with his customers. Big dealership with small dealership feeling. In 2004 my husband & I purchased an ML from John Maxwell now in the Finance Dept. I was happy to work with both of them this time around since my husband is no longer by my side. Made it very easy for me to understand the process. I love the ML and GL series! Great dealership! Will be back again! More