Mercedes-Benz of Houston Greenway

I made the appointment with ease and met Jasper Mendoza my service advisor on time. He was very professional and pleasant. I got a ride home with Henry and waited for a call. My GLA 250 was in for a ro my service advisor on time. He was very professional and pleasant. I got a ride home with Henry and waited for a call. My GLA 250 was in for a routine service, A1. In 3 hours, as estimated, the car was ready for pickup. All went smoothly and it was a pleasant experience. Thanks, Karen More

I WAS interested in getting a Mercedes’ this time for my next vehicle. I called in and it took awhile to get in touch with a new car sales rep. As per the convo there was two vehicles I was interested in pu next vehicle. I called in and it took awhile to get in touch with a new car sales rep. As per the convo there was two vehicles I was interested in purchasing as I asked for more information the sales said he will email me the details… in which he did not. While waiting I called back MULTIPLE times which no one answers the phone and when someone does they always want to redirect me. I will take my business else where to purchase another vehicle. More

Several personnel greeted us as we came in on the driveway. The job was done in a timely manner, as promised. The snacks are helpful to pass time as we waited.Jerry-our service person was pleasant. T driveway. The job was done in a timely manner, as promised. The snacks are helpful to pass time as we waited.Jerry-our service person was pleasant. The car was clean when done. More

Prompt and efficient service. Was received on time and returned as promissed. The only negative was I prepaid thousands for service only to find out it didn't include every recomm Was received on time and returned as promissed. The only negative was I prepaid thousands for service only to find out it didn't include every recommended service. Seemed deceptive and a tad shady. Five hundred & fifty additional for its first service. Who services à car without rotating tires? Well it was not a part of the prepaid maintenence nor was alignment or balancing. Kinda defeated the so called 'discount' of pre paid maintenence. More

I have bought two cars at Greenway because of the professional and personable people in sales and in service. professional and personable people in sales and in service. More

Absolutely amazed by Harshard, who was just an amazing sales person and was so kind throughout the process. He was clear and concise; even making sure he understood the price point I wanted to stay in ran sales person and was so kind throughout the process. He was clear and concise; even making sure he understood the price point I wanted to stay in range with and taking it into account on what he was showing me. More

They are organized in their process, but they don’t seem to wash or clean the inside of the car, which they always say is complimentary. A complete wash/ dry/vacuum and inside wipe down isn’t too much to as to wash or clean the inside of the car, which they always say is complimentary. A complete wash/ dry/vacuum and inside wipe down isn’t too much to ask . More

Mercedes’ Greenway is the best! I have been going there for years and they never disappoint. I have the same service guy, Jerry Jow and I know that I am in good hands when ever I dr I have been going there for years and they never disappoint. I have the same service guy, Jerry Jow and I know that I am in good hands when ever I drop off my car. I am on my 3rd Mercedes and I have been going to Greenway for my last two Mercedes. More

The Mercedes Benz Greenway dealership made both buying and owning a car exciting. The salesman and financial advisor are professional, a pleasure to work with and their experience gives them an intuitive and owning a car exciting. The salesman and financial advisor are professional, a pleasure to work with and their experience gives them an intuitive edge. I am grateful for their time and attention. My new C 300 is comfy and beautiful. More

Shady made the purchase easy and manageable. I saw the car online, scheduled an appointment for the next day and was able to make the purchase hassle free. I fully understood the features of the I saw the car online, scheduled an appointment for the next day and was able to make the purchase hassle free. I fully understood the features of the car which made my selection easy . I highly recommend this location . Thanks Shady , for making what could have been a stressful process so easy. More