
Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have always been impressed with how professional the service department has been. I have never had to wait from the moment I arrive for service to the moment I pick up my vehicle after it has been serv service department has been. I have never had to wait from the moment I arrive for service to the moment I pick up my vehicle after it has been serviced. More
Well organized dealership w courteous experienced staff. They always offer a ride or loaner car for all service appointments. I have worked w Greenway for many years and have no reason to go somewhere else They always offer a ride or loaner car for all service appointments. I have worked w Greenway for many years and have no reason to go somewhere else. More
They replaced 4 tires but left an unmatched tire for a spare, a different size tire. Informed. Them, as that is a safety issue, using the different tire causes irregular ride and steering which could lead spare, a different size tire. Informed. Them, as that is a safety issue, using the different tire causes irregular ride and steering which could lead to an accident. Lawyer time especially since I was told management would not agree to swap the tire. It was a new tire no loss. More
Brad at Mercedes-Benz Greenway was extremely helpful and easy to work with. He kept me updated with the status of my car, and made the experience pleasant!! easy to work with. He kept me updated with the status of my car, and made the experience pleasant!! More
The process was straight to the point, no going around the bush. No haggling as if you’re going to a cheap shop. They matched my trade in value and that made everything moot and academic, shall we say. Th the bush. No haggling as if you’re going to a cheap shop. They matched my trade in value and that made everything moot and academic, shall we say. The staff were all friendly to me and one female staff took a photo with me wearing a Pakol, an Afghan hat even though I’m not from that country. It was an awesome experience. Come and visit the dealership guys. More
Brad and his team were extremely attentive and helpful! This was my very first Mercedes and it meant so much to have Brad steer me in the right direction and find me a car I love! This was my very first Mercedes and it meant so much to have Brad steer me in the right direction and find me a car I love! More
The Service Advisor Jacqueline Campos is the best and she takes great care of her customer’s. She is very upfront and let’s you know what would be coming out of our pocket for the service and repair estimate takes great care of her customer’s. She is very upfront and let’s you know what would be coming out of our pocket for the service and repair estimates. Keeps us informed at every step of the way and takes keen interest on keeping the Mercedes customers happy..!! I highly rate this location for their quality of service and customer care. Mercedes Benz of Houston is the best dealership in houston period…!! More