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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,156 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,156 reviews

December 28, 2022

David and Rhett provided the best service. They kept me informed all through the process More

by bruno.okoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Griffins, Rhett San Angelo
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Dec 29, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 28, 2022

Worst experience ever. They are acting like a cheap used car dealer no like the high end brand they represent More

by Dirck.hornung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Coco
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Jan 01, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

December 27, 2022

Excellence services, I have also requested to install the front license plate. The waiting room is comfortable and the customer services associates pretty much friendly and explain everything in detail More

by Cactusprov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Alf
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Dec 29, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

We typically get very good service and everyone is knowledgeable about the cars and helpful with issues. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
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Dec 29, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2022

Mr Remus was very helpful with the car I wanted. He took pictures and videos when vehicle was ready for final purchase. The one price for used cars helps with the purchasing because you don’t have t More

by melsy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Remus Bulmer
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Dec 26, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello Melsy, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

December 22, 2022

Jerry Jow is always very helpful, listening to my concerns and properly addressing them. He is also very pleasant to deal with. More

by salomonrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Report | Print
Dec 27, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 21, 2022

I had a great experience. Jay Kohn provided excellent service, prompt responses, and outstanding snacks! He is ALWAYS great and this time he was AWESOME. Good job! More

by pamenefee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
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Dec 26, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 19, 2022

I dont have much to say about the dealership other than its slow to getting your car in and out. I do want to shout out frankie who is the service manager. He took absolute care of me and any questions i a More

by momzombieof4boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie
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Dec 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (713) 489-2111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 19, 2022

Disappointed that I requested a loaner vehicle and when I arrived, none were available. Felt I wasted my time. More

by msamcpa
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Dec 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

December 19, 2022

Great service, alway know it will be done right, so so so expensive. I stopped having my work done here because of the cost. It looks like I may not return because of the same reason. More

by stevelouis
Recommend Dealer
Yes
Employees Worked With
Jasper Mendoza
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Dec 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Stevelouis, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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