Mercedes-Benz of Houston Greenway

Thank you to my Sales Representative “Ryan Ismail” and the entire MB team. Purchasing a car could not be better and the sales representatives could not be more professional, honest and helpful. the entire MB team. Purchasing a car could not be better and the sales representatives could not be more professional, honest and helpful. More

Took my car to get serviced at 7am 12/23. They told me it would be ready by 1745 on 12/23, Friday afternoon. I showed up at 1855 - rushed, to make sure I wouldn’t be stuck with a rental for C They told me it would be ready by 1745 on 12/23, Friday afternoon. I showed up at 1855 - rushed, to make sure I wouldn’t be stuck with a rental for Christmas Eve/Christmas since I needed to take my dog to my family’s house. I get there I pay, and my car is nowhere to be found… it’s still on the lift - no one told the service guy and they had ample time to tell me so I wouldn’t have had to modify my schedule that evening. I’m standing there confused and the service manager looks at me and says just keep the loaner. Now I’m upset because I can’t have dogs in the loaner so how am I supposed to transport our family member to see family on Christmas?! Straight garbage. Jay didn’t reach out until Monday to “follow-up”. Didn’t even realize I hadn’t picked up my car yet. More

Very professional great customer service very well mannered allows you to enjoy your visit great mannered allows you to enjoy your visit great More

Great experience. I received courtesy and professional service all the way throughout my buying experience. I received courtesy and professional service all the way throughout my buying experience. More

Outstanding dealership: knowledgeable and communicative staff, exceptional service, and all around personable kind people. Jerry Jow, service representative, is the best. Thank you. staff, exceptional service, and all around personable kind people. Jerry Jow, service representative, is the best. Thank you. More

Excellent Service , and wonderful Team I am very happy with Mercedes Benz of Houston Greenway with Mercedes Benz of Houston Greenway More

I had a great experience with mercedez Benz Greenway. Comfortable environment Helpful friendly staff, good experience Comfortable environment Helpful friendly staff, good experience More

MB of Greenway have a nice selection of cars. This was my second purchase from this dealership. The buying process was easy. Manny Rodriquez was easy to work with and had the car ready at the agr This was my second purchase from this dealership. The buying process was easy. Manny Rodriquez was easy to work with and had the car ready at the agreed pickup time. The finance process was also slick. However, the team that prepare the car are sloppy. They made no attempt to reduce or remove the paint swirls. The door sills were full of water marks and dash was dusty. I previously bought a Bentley from them and story was the same. You should not have to take a new car straight to the detail shop to get it look nice after spending $70K. More

More selection of cars to chose from, and locations was good, therefore I chose this location. good, therefore I chose this location. More

Very hectic and time consuming experience just to pay for service and collect my vehicle; this took close to 30 minutes. service and collect my vehicle; this took close to 30 minutes. More