Mercedes-Benz of Houston Greenway

My husband and I were just looking. Not ready to buy a car. But after talking with Remus Bulmer, he was very professional and knowledgeable. It was an easy decision to go head and purch Not ready to buy a car. But after talking with Remus Bulmer, he was very professional and knowledgeable. It was an easy decision to go head and purchase the car, and there no pressure from Remus. Keep up the excellent customer service. More

I got a flat tire and drive into Greenway without an appointment. They were extremely busy but worked me in, provided a shuttle to and from my home, and replaced my tire within several hours. My advisor appointment. They were extremely busy but worked me in, provided a shuttle to and from my home, and replaced my tire within several hours. My advisor, Jairo, was friendly, professional, and expedited service for me. More

I am always met with the most pleasant assistance when I pull into the service area! pull into the service area! More

Good morning When I picked my car up the other day from tire repair, my key was taped on one end. I was in a hurry and didn't bother removing. I removed this morning and see that the end cap is missing. tire repair, my key was taped on one end. I was in a hurry and didn't bother removing. I removed this morning and see that the end cap is missing. Dealership would not take responsibility More

Always responsive. Jay has a "We will make it happen " view. Service area is a pleasant environment. Jay has a "We will make it happen " view. Service area is a pleasant environment. More

Kevin Graves is a great person. He is always polite and understanding. Excellent customer service etiquette. They go the extra mile to make you comfortable. He is always polite and understanding. Excellent customer service etiquette. They go the extra mile to make you comfortable. More

This is my 4th Mercedes-Benz I have bought/lease from Houston Greenway. That says a lot of how satisfied I'm with their service. I received excellent customer service from both Chris and Kevin. They bo Houston Greenway. That says a lot of how satisfied I'm with their service. I received excellent customer service from both Chris and Kevin. They both are absolutely wonderful. Chris worked overtime to get me a lease deal that I was comfortable and satisfied with. He was so patient with me while I was making my decision. Kevin was also wonderful in explaining the financing and I appreciate his honestly and professionalism. They both made my experience stress free and I am very pleased with the my purchase. More

Good service on car maintenance. Excellent service from our consultant, Chris Plumbo. He is one of the reasons I continue to drive all the way in to have service performed at this Excellent service from our consultant, Chris Plumbo. He is one of the reasons I continue to drive all the way in to have service performed at this dealership when there is another Mercedes dealership only 3 miles from my house. More

Excellent customer Service! ! Prompt in addressing customers needs and taking care of them. Always reaches out to customers afterwards to makes sure that the customers are com ! Prompt in addressing customers needs and taking care of them. Always reaches out to customers afterwards to makes sure that the customers are completely satisfied with the service that was provided. If customer is not satisfied, they're willing to do everything that they can to address their concerns and correct them. More

This dealership was courteous and patient with me on this deal. The salesman Hector Cardet was fabulous deal. The salesman Hector Cardet was fabulous More