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Mercedes Benz of Greenwich
Greenwich, CT
197 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 197 reviews
August 24, 2020
Efficient, clear - service rep. evaluated car for service needs and gave options and costs without me feeling pressured. Also she held car overnight since repairs took an extra day and I had a schedule confl needs and gave options and costs without me feeling pressured. Also she held car overnight since repairs took an extra day and I had a schedule conflict. The car (2007) was returned in pristine condition. More
by Dr T
Employees Worked With
Liz
August 21, 2020
A Fiasco w/ my 2013 cl 550 - unfortunately a A Fiasco w/ my 2013 cl 550 - unfortunately a Circumstance that occurred & held my auto For 12 days re: two frt. tires / detail / redo 4 rims & 40 A Fiasco w/ my 2013 cl 550 - unfortunately a Circumstance that occurred & held my auto For 12 days re: two frt. tires / detail / redo 4 rims & 40,000.00 miles check - Missed 2 dr,s & 1 dentist apt,s Ronribido very gracious & agreed this was a Fiasco - deducted $ 4oo .oo from 2500.00 charge -? Maybe could hv done add. Discount Pls. Help for next chec up if possible ! Friends & relatives hv & still use your services w/ Grt. Care to their vehicles - Maybe just one of those unfortunate circumstances Tk. You Mel Nathanson More
by Mn715p
Employees Worked With
Sean Weaver
August 20, 2020
We decided to purchase two cars. Our sales person, Rob Balzano was terrific. Extremely knowledgeable & helpful. Got cars quickly and he was pleasure to work with. Balzano was terrific. Extremely knowledgeable & helpful. Got cars quickly and he was pleasure to work with. More
by RHKH
Employees Worked With
Robert Balzano
August 18, 2020
Great and personal aervice John Has great experience and most willing to help the customer understand what is needed and how much time to allow for servicing the car. He communi John Has great experience and most willing to help the customer understand what is needed and how much time to allow for servicing the car. He communicated on a timely basid. Great service! More
by Nan levy
Employees Worked With
John
August 14, 2020
I don’t like Uber service associated with service department. Waited for 20-25min each way. I prefer getting a loaner car. Info details should be complete in the system like having wire and tire prot department. Waited for 20-25min each way. I prefer getting a loaner car. Info details should be complete in the system like having wire and tire protection especially this is the second time I got problem with tires. More
by docd434
Employees Worked With
John ponticello
August 11, 2020
Quick, friendly, competent service done in a half day; reasonable price for service to repair tire. Especially impressive because work was done on a Saturday. reasonable price for service to repair tire. Especially impressive because work was done on a Saturday. More
by Detjd125
Employees Worked With
Ribidio palencia
August 01, 2020
Rob Balzano was A true professional. Excellent experience & I highly recommend him . I am a loyal client & received VIP treatment. He even delivered it to my house. .. Thank you ! & I highly recommend him . I am a loyal client & received VIP treatment. He even delivered it to my house. .. Thank you ! More
by WP
Employees Worked With
Robert Balzano
July 29, 2020
Great service dept. got me in and out quickly and when promised. Good communication and returned a clean car. I’d recommend the service facility at this dealership to any Mercedes owner. promised. Good communication and returned a clean car. I’d recommend the service facility at this dealership to any Mercedes owner. More
by Jon
Employees Worked With
John in service, Sean Weaver
July 24, 2020
I have owned 6 Mercedes and always service at a local Mercedes Dealer. My Advisor Robidio was the most attentive and professional I’ve experienced. Robidio would text as he received updates, so at no tim Mercedes Dealer. My Advisor Robidio was the most attentive and professional I’ve experienced. Robidio would text as he received updates, so at no time did I have to interrupt my day to get updates on my vehicle. Greenwich Mercedes will service for my families cars as well. Great Job! More
by sbreed17
Employees Worked With
Robidio in Service
