Mercedes Benz of Greenwich
Greenwich, CT
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Terrible customer service. Receptionist was very rude and was having a hard time understanding why State of Connecticut extended expired licenses for everyone 6 months and on top of that wasn’t wearing a mas was having a hard time understanding why State of Connecticut extended expired licenses for everyone 6 months and on top of that wasn’t wearing a mask either. The salesperson was terrible too and couldn’t explain anything about the car and had an attitude problem. We were getting the sense that we weren’t welcome there maybe because of the color of our skin or how we were dressed. Overall we were extremely disappointed with this dealership and would recommend it to anyone we know. More
Very pleasant person greeted me upon arrival and helped me to get my insurance information which I neglected to bring with me. I was given a loaner car and returned midday when to my surprise my car was do me to get my insurance information which I neglected to bring with me. I was given a loaner car and returned midday when to my surprise my car was done early. More
Service advisor, Liz, was very knowledgeable and through about my make and model. She even set up my next appointment and followed with a confirmation. about my make and model. She even set up my next appointment and followed with a confirmation. More
Excellent service! Our salesman Joe was Informative, friendly, professional, and extremely helpful. Knows his stuff! He showed us just what we wanted. The dealership had the cars in stock that we we friendly, professional, and extremely helpful. Knows his stuff! He showed us just what we wanted. The dealership had the cars in stock that we were interested in. Service and purchase was fast and easy. Would buy again from him! Would recommend a Mercedes-Benz of Greenwich, CT to anyone! Go see Joe!! More
It was a great experience staff was wonderful paul rudovic is a special guy he went from beginning to purchasing the car thank you very much joan rubino rudovic is a special guy he went from beginning to purchasing the car thank you very much joan rubino More
Always helpful and professional I have leased many cars from Mercedez of Greenwich and the sales and service are very organize and helpful. The best dealership from Mercedez of Greenwich and the sales and service are very organize and helpful. The best dealership More
Nice people Easy and efficient service at the Nice people Easy and efficient service at the dealership Sales people were great and friendly My whole transaction was easy and I enjoyed my expe Nice people Easy and efficient service at the dealership Sales people were great and friendly My whole transaction was easy and I enjoyed my experience More
The staff if very courteous but my car wasn’t ready when I needed it. Also the main reason I brought it in hasn’t been corrected although they told me it was fixed and they updated the keys. I needed it. Also the main reason I brought it in hasn’t been corrected although they told me it was fixed and they updated the keys. More
The quality of service is superior from other dealerships. The customer service department goes beyond their possibilities to offer an excellent service. You hired the best. dealerships. The customer service department goes beyond their possibilities to offer an excellent service. You hired the best. More
The service consultant Robidio Palencia Rubano was very nice and helpful. They fixed my tires. They were not just kind and professional but fast as well. nice and helpful. They fixed my tires. They were not just kind and professional but fast as well. More