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Mercedes Benz of Greenwich

Greenwich, CT

4.9
197 Reviews

261 West Putnam Avenue

Greenwich, CT

06830

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Showing 197 reviews

October 08, 2020

I highly suggest when coming to this dealership for I highly suggest when coming to this dealership for service to ask for Pleurat Thaqi as your advisor. He is very professional, always goes More

by samela152
Recommend Dealer
Yes
Employees Worked With
Pleurat Thaqi
Oct 09, 2020 -

Mercedes Benz of Greenwich responded

Samela, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service, and we look forward to taking care of your auto needs for years to come!

October 07, 2020

It’s always a pleasure taking my car to Mercedes-Benz of Greenwich thanks to my service advisor Pleurat Thaqi. I know my car is getting the best care while with him. His attention to detail, professionalism More

by Olty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pleurat Thaqi
Oct 08, 2020 -

Mercedes Benz of Greenwich responded

Thank you for the positive review and rating! We are happy to know that you always have a good experience with us and with the help of Pleurat who has provided you with great customer service. We truly value your business and we look forward to any future visits!

October 06, 2020

I only go to the Mercedes-Benz of Greenwich to work with advisor, Pleurat Thaqi. I have no worries when Pleurat is handling my car; he constantly keeps me updated and he does everything in his power to make More

by Msamela21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pleurat thaqi
Oct 07, 2020 -

Mercedes Benz of Greenwich responded

Thank you for the kind review and feedback. Pleurat is a wonderful asset to the team and we're glad he was able to assist you during your visit. Thank you for choosing us. We look forward to your next visit.

October 05, 2020

ROBIDIO is a service advisor star,he saved me thousands of dollars by convincing M.B. To cover a repair that no longer was under warrantee. Thank you ROBIDIO More

by Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBIDIO MERCEDES BENZ GREENWICH
Oct 06, 2020 -

Mercedes Benz of Greenwich responded

Bernie, thank you for taking the time to share your wonderful service experience with Robidio! We appreciate your positive feedback, and we look forward to working with you for years to come!

October 03, 2020

This was the worst, least professional car buying I've ever experienced. The staff attempted to charge me double sales tax. My insurance agent had redo his work twice due to misinformation provide by the More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim, Claudio, Vince
Oct 04, 2020 -

Mercedes Benz of Greenwich responded

Hello, I am sorry to see you felt disappointed with your recent experience. Customer feedback is important to us and I would like the opportunity to learn more about any miscommunication. Can you please send your preferred contact method to me at LLiodori@PenskeAutomotive.com? Thank you, Lou Liodori Mercedes-Benz of Greenwich General Manager

September 30, 2020

It is always a pleasure bringing my car in for service. The staff is excellent and courteous. The waiting room is comfortable and has nice amenities More

by Audrey.Vitulli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Encarnacio
Oct 01, 2020 -

Mercedes Benz of Greenwich responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 29, 2020

Very satisfied with the scheduled service of my E350S4. Always very courteous with attention to detail. If there is a problem, it is always resolved to my satisfaction. More

by hbr54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika & Al.
September 29, 2020

My c300 had a battery issue that hindered visiblity to all car functions. Service enabled loaner of similar c300 that I requested . Service repair was a new battery and returned my car to me by end of da More

by Chapman9275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Encarnacio
September 28, 2020

Excellent staff and dealership I moved from Connecticut to New Jersey and I still make the drive up for service in Connecticut ,The service team and sales department are very professional and well knowledg More

by Alvaradojimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales manager Tommy Rudaj
September 23, 2020

Great service. Price was what was quoted. Very friendly staff. I was greeted when I arrived and within 5 minutes was provided with a nearly brand new loaner. More

by waltmorgen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika
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