Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes Benz of Greenwich
Greenwich, CT
197 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 197 reviews
July 01, 2012
I bought a Lexus LS460 from this dealership. I purchased this car online and asked the dealer if there was any body damage to the car. Once I received the car, there was body scratches to both side of the c this car online and asked the dealer if there was any body damage to the car. Once I received the car, there was body scratches to both side of the car. The dealer stated that he didn't see the damage but it was clearly obvious and he decided not to say anything. Then he said that they would cover the cost of repair to the damage of the car but after me calling a bunch of times over a period of six months, Tim Judge always gave me the run around. I would definitely not do business with them again and I suggest that you go to a dealership with more integrity and better customer services. More
by FVPAYNE
Employees Worked With
Tim Judge
February 29, 2012
I purchased a C300 In December 2011, and the car came with only one key, I was told by the sales person that the key will be fedexed to me the folowing week, since then i have been calling the dealer shi with only one key, I was told by the sales person that the key will be fedexed to me the folowing week, since then i have been calling the dealer ship every week and have been told the key was mailed to your house did't you get it, I ordered it you will receive it, I have it with me i will mail it to you, My Sales Manager (Steve has it Please hold i will get it from him, Call me in the morning i will have it for you, etc etc etc. I called the dealership today and spoke to John Matthew who transfered to Steve and his mail box was not set up and could not accept amy messages at thios time It's been 2 and a half months and i yet have to see my second key, Is this the service that is provided by a certified MB Dealer, Bottom line i need my key and I want it now. Please Help. More
by jansz
Employees Worked With
Jack O Connell, Steve the Sales Manager
February 03, 2012
tim healy got upset because i chang my mind about buying a vehicle and decided to hang up on me without offering me my deposit back then i spoke to sales manager he didnot want to come to the ph buying a vehicle and decided to hang up on me without offering me my deposit back then i spoke to sales manager he didnot want to come to the phone and then when he finally came to the phone he kept saying i bought a car i kept reminding him i did not i still hve not recieve my deposit back More
by raheemshabazz
Employees Worked With
tim healy
January 02, 2012
Very good experience at this dealership. Staff were knowledgeable and friendly and not too pushy. Worked with our needs and provided exactly what we needed at a fair deal. Would certainly recommend thi knowledgeable and friendly and not too pushy. Worked with our needs and provided exactly what we needed at a fair deal. Would certainly recommend this dealership to others. More
by chrisdparsons
Employees Worked With
Barry Penske
December 24, 2011
I bought a preowned car here which had a technical issue after about 5 days. The staf, especially Steve kear and Nina were extremely helpful in resolving the issue. after about 5 days. The staf, especially Steve kear and Nina were extremely helpful in resolving the issue. More
by BrijeshChandwani
Employees Worked With
3
December 20, 2011
We were looking for a late model S550 and recently purchased one at MB of Greenwich. It was an excellent experience and we were totally satisfied with the result. Steve, our Sales Advisor, was knowle purchased one at MB of Greenwich. It was an excellent experience and we were totally satisfied with the result. Steve, our Sales Advisor, was knowledgeable about his product, very professional, and a pleasure to deal with. We are very fussy people, detail-oriented and we do our homework in situations like this. We had a short list of items to be corrected and they satisfied us on each and every item. One instance involved a small amount of painting, and Steve indicated that he was not happy with the result, even though we had not detected it. They redid the work. When we took delivery, Steve gave us an in depth review of the car and programmed it to our needs. The Sales Manager, Business Manager and everyone else there went out of their way to insure that we were happy and satisfied customers. All in all, it was an excellent experience and we would definitely purchase another car from them. By the way, this will be the 6th MB we have owned. More
by jcpam
Employees Worked With
Steve Tabakov
December 17, 2011
I HAVE BEEN LEASING AND BUYING MERCEDES-BENZ SINCE 1980, I HAVE BEEN LEASING AND BUYING MERCEDES-BENZ SINCE 1980, THIS DEALERSHIP IS BY FAR THE BEST I HAVE EVER HAD THE PLEASURE OF HAVING TO DELA WITH I HAVE BEEN LEASING AND BUYING MERCEDES-BENZ SINCE 1980, THIS DEALERSHIP IS BY FAR THE BEST I HAVE EVER HAD THE PLEASURE OF HAVING TO DELA WITH. THEY ARE COURTEOUS, FRIENDLY AND HOSPITABLE. I CANT WAIT FOR THEIR NEW DEALERSHIP TO OPEN. More
by DR STEVEN SHINDLER
Employees Worked With
BARRY PENSKE
December 14, 2011
I have purchased four cars now through Barry at Greenwich Mercedes. Every time the experience is first class. I get competitive price quotes first time without any haggling, great prices on trade in, and a Mercedes. Every time the experience is first class. I get competitive price quotes first time without any haggling, great prices on trade in, and a very efficient customer experience with Barry and Dominic Volpe when I pick up the car. Latest purchase was a 2012 GL 450, great pricing. I recommend these guys. More
by RKM
Employees Worked With
Barry Penske, Dominic Volpe
December 10, 2011
My husband and I have bought several cars in different states, but this was our best car buying experience to date. Customer service was great from the minute you walk into the dealership. We came in near states, but this was our best car buying experience to date. Customer service was great from the minute you walk into the dealership. We came in near closing time and were able to complete our deal in under a half an hour. Tatiana delivered on all her promises and we love our new car! More
by edmitsun
Employees Worked With
Tatianna
December 05, 2011
I made the mistake of buying a 2010 Certified Pre-Owned car from this dealership. When I picked it up there was damage on the rear bumper that was not present when I originally agreed to buy it. They sai car from this dealership. When I picked it up there was damage on the rear bumper that was not present when I originally agreed to buy it. They said they would fix it and I trusted them because my sister and brother both have bought cars at this same dealership. It has been SIX WEEKS and it is still not fixed!!!! I asked them for my money back and they will not agree. I feel like I am trapped in a nightmare and can't wake up. Please let me know if you have had similar experiences and how to deal with it. Thanks. More
by Distressed
Employees Worked With
Don Gunn Steve Kear Lou Liodori
