Mercedes Benz of Greenwich

Discrimination and racists, unprofessional management/staff Greenwich Mercedes is nothing but a bunch of racists and a discriminatory place of business towards people of color. I brought my Mercedes there mo Greenwich Mercedes is nothing but a bunch of racists and a discriminatory place of business towards people of color. I brought my Mercedes there more than 5 different times...they even kept my car for close to 4 months saying they needed to keep it and drive it to hear what I was hearing. $13k later and 6 months down the line, I was sold NOTHING but lies....they told me they would rebuild my engine and I shouldn't have any more challenges. They even went as far to say all the parts were brand new with warranties. Recently, as of last week I picked up my car and experienced the same noise, they towed my car back to their location and claimed I needed to spend an additional $4k to fix the probably that was already supposed to have been fixed. They towed my car to a place without my authorization and have refused to return any of my calls. VERY UNPROFESSIONAL and extremely racists! HORRIBLE customer services, Emily, John, and entire team extremely racists! DO NOT? DO BUSINESS WITH THEM UNDER ANY CIRCUMSTANCE!!! I wish there was a way to rate them a negative zero!!! More

When You're Ready to Own a New Mercedes, come to Greenwich! I highly recommend Mercedes Benz of Greenwich, CT. Everyone involved in the purchase was extremely professional. My salesperson Mr. Lou Kocaj, assis I highly recommend Mercedes Benz of Greenwich, CT. Everyone involved in the purchase was extremely professional. My salesperson Mr. Lou Kocaj, assisted by Mr. Norm Hunter, Business Manager Mr. Claudio Cirillo, General Sales Manager Mr. John Mazzeo, and even their receptionist Ilene were top notch professionals from beginning till end. They went the extra mile to help me obtain the fine automobile that I wanted at a a very fair price. The overall value of the transaction was in the top 1%, in my opinion. It was also a lot of fun working with them. My first service went impeccably well, too! My new 2018 E class drives like a dream. Charles P. P. S. Do yourself a favor, and purchase your next Mercedes from these fine people. You'll be glad you did. More

Satisfied Client I am very happy with the purchase I made of a pre-owned Honda Accord Coupe from the Mercedes Benz of Greenwich. The entire process was very smooth and I am very happy with the purchase I made of a pre-owned Honda Accord Coupe from the Mercedes Benz of Greenwich. The entire process was very smooth and the service provided by sales team of Jay Careaga and Anthony Polisena was a pleasant experience. More

Can’t thank this dealership enough!! Every time I step into this place I feel welcomed, and wanted. All of the staff greet me and make me feel comfortable. And I always leave this place h Every time I step into this place I feel welcomed, and wanted. All of the staff greet me and make me feel comfortable. And I always leave this place happy and stress free. I am already on my third lease through this tremendous dealership. Each time they made the return process super easy, and they made signing a new lease even easier! Claudio made sure that all of my wants and needs were met each time I signed a new lease.Lou and Hossein are always glad to show me the new features in the new model that I get each time I sign a new lease, and they always make themselves available for any questions that I may have (thanks guys)! They always thank me for being a loyal customer but in truth it is I who can't thank them enough for all their hard work and effort into putting me behind the wheel of a safe and luxurious vehicle. Thank you Claudio, John, Lou, and Hossein for making my dreams come true and for making me a part of the Mercedes Benz family!!! More

Emma found her dream car at the perfect place!!! I recently had an amazing experience at this dealership getting my dream car the white CLA 250 and I couldn't be any happier! The salesperson Norman I recently had an amazing experience at this dealership getting my dream car the white CLA 250 and I couldn't be any happier! The salesperson Norman Hunter was standing by the entrance as I walked in for the appointment and he was very professional and friendly. He showed me the 2 white CLA 250 they had and I tested drive both cars with him. He patiently demonstrated to me how to operate and utilize the command system (my first car was a Honda so I was not used to this). He was very knowledgeable and answered all my questions during the process. After deciding on which car I wanted I was introduced to the manager Anthony Polisena, who is a straight shooter! He offered me a sweet end of the month deal, but I needed to make a decision by the next day. At beginning I felt a little overwhelmed because this was the first dealer I visited. However, after visiting another two Mercedes dealers by me I made a comparison and realized Anthony's offer was way better than the other guys! So I was so excited and came in happily the next day signed the paperwork and drove the car home. Anthony is a great guy because not only he gets things done quickly, he also tries his best to achieve 100% customer satisfaction. He was willing to nagociate with me on the scratches on the doors and repainted them later on with NO extra cost! What a nice guy! Do yourself a favor, if you don't wanna spend a tons money on a new Mercedes, then check this place out because Anthony will get you a brand new looking car with a grear price! I will advertise this place to my family and friends for sure because I had an awesome experience getting my dream car with these guys!!! More

DISHONEST!!! AVOID AVOID AVOID!!! Worst dealership I ever dealt with and I own 5 cars. DISHONEST -- Avoid Avoid Avoid! Signed a deal on a new Mercedes C300 4Matic, had the contract si Worst dealership I ever dealt with and I own 5 cars. DISHONEST -- Avoid Avoid Avoid! Signed a deal on a new Mercedes C300 4Matic, had the contract signed and my Amex charged for the 1st payment. I get a phone call 2 days later from the dealership manager saying he can't honor the deal that they signed that his Salesman Mitch Clinton approved and charged my card for. Tried to overcharge me for the same car $100 more per month post fact that I had already signed the lease contract. I went to Mercedes Benz of Fairfield instead, showed them what they did to me. Those guys at Fairfield are Straight Shooters!! Very honest and great guys to deal with. They matched the same original price per month that I had with Greenwich on a more expensive/equipped car. They were able to transfer the 1st month payment that Greenwich charged me and apply to my current deal. Mercedes of Fairfield is BY FAR #1 dealership. Don't waste your time with these dishonest people. Go straight to Fairfield and avoid the hassle and disappointment. . More