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Mercedes Benz of Greenwich
Greenwich, CT
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Amazing experience!! Great sales team! My fiance brought me here when my Toyota lease was due to expire in two weeks. He introduced me to Claudio Cirillo, who was able to secure a Mercedes My fiance brought me here when my Toyota lease was due to expire in two weeks. He introduced me to Claudio Cirillo, who was able to secure a Mercedes for me at an affordable price within two days. He had me email him any information that he needed to register my car, that way when I came into the dealership all i had to do was sign some papers. They even took the liberty of taking the old toyota from me and returning for me! Claudio went over the paper work with me, made all the fine print super easy to understand, and Freddy was very helpful in showing me the features of my very first Mercedes!!! They both answered all of my questions above and beyond..I couldn't thank them and the entire dealership enough, now I see why my fiance has been a loyal customer since 2014! I am happy to say that I am looking forward to many loyal years with this dealership as well. More
AWESOME STAFF AND DEALERSHIP THIS IS THE SECOND PRE OWNED MERCEDES I PURCHASED FROM THIS DEALERSHIP. THEY ARE THE ABSOLUTE BEST ! VERY HONEST, PROFESSIONAL, AND WORK SUPER HARD THIS IS THE SECOND PRE OWNED MERCEDES I PURCHASED FROM THIS DEALERSHIP. THEY ARE THE ABSOLUTE BEST ! VERY HONEST, PROFESSIONAL, AND WORK SUPER HARD TO MAKE THEY'RE CUSTOMERS HAPPY!! JOE CARBONELL IS A GREAT SALESMAN, AND ANTHONY POLISENA , THE GM IS SUPER RESPONSIVE AND TOTALLY CARES ABOUT MAKING CLIENTS HAPPY. DAVID S. RUMSON NJ More
Bought a new 2018 gls Experience was very good, they put a lot of effort into making the customer happy. Especially after you have purchased a vehicle. They were willing Experience was very good, they put a lot of effort into making the customer happy. Especially after you have purchased a vehicle. They were willing to accommodate most of my requests without hesitation. More
Five out of five stars The entire staff is very helpful. From my advisor Pleurat and my mechanic Bryan. I get full detail on what I’m spending and also what work is being do The entire staff is very helpful. From my advisor Pleurat and my mechanic Bryan. I get full detail on what I’m spending and also what work is being done. I always feel confident when I get service done. They go above and beyond I refer all my family and friends to them. More
Always great ! Elizabeth K took care of all my needs , kept me updated , very professional ! Also met manager and my sales person Lou Kocaj ,who is very nice person Elizabeth K took care of all my needs , kept me updated , very professional ! Also met manager and my sales person Lou Kocaj ,who is very nice person ! More
Dedicated to Excellence I would like to say a few things about my experience at Greenwich Mercedes Benz. I purchased my daughter her first car at this location I will say thi I would like to say a few things about my experience at Greenwich Mercedes Benz. I purchased my daughter her first car at this location I will say this I have never been treated better at any dealer in my life. Don Ahmadpour in sales was very professional and worked well with my daughter through the sales process and made it fun I think she is a customer for life. Now this is when you know a Dealer cares about you as a customer. When my Daughters car needed a few minor things addressed on her car after we picked it up the service Department was great. I work worked with John Garofolo a Service Advisor at the dealer. John made the process painless with his great attitude, follow up and professionalism. Once again I will say I never was treated at any dealer as good as I was at Greenwich Mercedes Benz I am a customer for life. I suggest if your in the market give them a try you won’t be disappointed. More
Discrimination and racists, unprofessional management/staff Greenwich Mercedes is nothing but a bunch of racists and a discriminatory place of business towards people of color. I brought my Mercedes there mo Greenwich Mercedes is nothing but a bunch of racists and a discriminatory place of business towards people of color. I brought my Mercedes there more than 5 different times...they even kept my car for close to 4 months saying they needed to keep it and drive it to hear what I was hearing. $13k later and 6 months down the line, I was sold NOTHING but lies....they told me they would rebuild my engine and I shouldn't have any more challenges. They even went as far to say all the parts were brand new with warranties. Recently, as of last week I picked up my car and experienced the same noise, they towed my car back to their location and claimed I needed to spend an additional $4k to fix the probably that was already supposed to have been fixed. They towed my car to a place without my authorization and have refused to return any of my calls. VERY UNPROFESSIONAL and extremely racists! HORRIBLE customer services, Emily, John, and entire team extremely racists! DO NOT? DO BUSINESS WITH THEM UNDER ANY CIRCUMSTANCE!!! I wish there was a way to rate them a negative zero!!! More
When You're Ready to Own a New Mercedes, come to Greenwich! I highly recommend Mercedes Benz of Greenwich, CT. Everyone involved in the purchase was extremely professional. My salesperson Mr. Lou Kocaj, assis I highly recommend Mercedes Benz of Greenwich, CT. Everyone involved in the purchase was extremely professional. My salesperson Mr. Lou Kocaj, assisted by Mr. Norm Hunter, Business Manager Mr. Claudio Cirillo, General Sales Manager Mr. John Mazzeo, and even their receptionist Ilene were top notch professionals from beginning till end. They went the extra mile to help me obtain the fine automobile that I wanted at a a very fair price. The overall value of the transaction was in the top 1%, in my opinion. It was also a lot of fun working with them. My first service went impeccably well, too! My new 2018 E class drives like a dream. Charles P. P. S. Do yourself a favor, and purchase your next Mercedes from these fine people. You'll be glad you did. More
Satisfied Client I am very happy with the purchase I made of a pre-owned Honda Accord Coupe from the Mercedes Benz of Greenwich. The entire process was very smooth and I am very happy with the purchase I made of a pre-owned Honda Accord Coupe from the Mercedes Benz of Greenwich. The entire process was very smooth and the service provided by sales team of Jay Careaga and Anthony Polisena was a pleasant experience. More
Can’t thank this dealership enough!! Every time I step into this place I feel welcomed, and wanted. All of the staff greet me and make me feel comfortable. And I always leave this place h Every time I step into this place I feel welcomed, and wanted. All of the staff greet me and make me feel comfortable. And I always leave this place happy and stress free. I am already on my third lease through this tremendous dealership. Each time they made the return process super easy, and they made signing a new lease even easier! Claudio made sure that all of my wants and needs were met each time I signed a new lease.Lou and Hossein are always glad to show me the new features in the new model that I get each time I sign a new lease, and they always make themselves available for any questions that I may have (thanks guys)! They always thank me for being a loyal customer but in truth it is I who can't thank them enough for all their hard work and effort into putting me behind the wheel of a safe and luxurious vehicle. Thank you Claudio, John, Lou, and Hossein for making my dreams come true and for making me a part of the Mercedes Benz family!!! More