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Mercedes Benz of Greenwich

Greenwich, CT

Overview
Reviews
4.9
199 Reviews
Call Dealership (203) 869-2850

261 West Putnam Avenue

Greenwich, CT

06830

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Showing 199 reviews

December 19, 2024

Thomas Chen made the entire experience wonderful, great customer service, felt like he wasn't just selling me a car, he wanted me to be happy with the car, no matter what. Very smooth process and he went More

by srusso
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Report | Print
December 10, 2024

One of the best experiences learning how to use my 2025 G-wagon. Thomas Chen walked me thru all the new upgraded features. Highly recommend anyone looking for A Mercedes Benz to go to Greenwich Ct Mercedes More

by bobbyfinn20
Recommend Dealer
Yes
Employees Worked With
thomas Chen
Report | Print
Dec 10, 2024 -

Mercedes Benz of Greenwich responded

We're glad you had a great experience learning about your G-wagon. At Mercedes-Benz of Greenwich, our team aims to make the features easy and understandable for everyone. Thank you for recommending us.

July 24, 2024

Great customer service, the entire shopping and purchase experience was very positive. Tom Chen was an excellent sales person and was extremely helpful and knowledgeable. I highly recommended Tom Chen as yo More

by Mercedes Perez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Chen
Report | Print
Jul 24, 2024 -

Mercedes Benz of Greenwich responded

Thank you for your positive feedback. We're glad to hear about your great experience with our team at Mercedes-Benz of Greenwich. Wishing you the best on the road ahead.

July 23, 2024

This is my second vehicle from this dealership and the second deal with Joe Carbonell. Highly recommend. Very smooth no xx process. More

by chrisbilotta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Carbonell
Report | Print
Jul 23, 2024 -

Mercedes Benz of Greenwich responded

Thanks for your kind words and recommendation. It's great to hear you had another smooth experience with our team at Mercedes-Benz of Greenwich. Safe travels in your new vehicle!

June 27, 2024

Excellent service. Delivery. Professionalism. Simply an elite experience all round. Feel very confident in using them and super happy with my new car. This is my first More

by Csf9903@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer
Report | Print
Jun 28, 2024 -

Mercedes Benz of Greenwich responded

Thank anks for sharing your positive experience with Mercedes-Benz of Greenwich. We're glad to hear you are pleased with your new Mercedes and the quality service provided. Our team is committed to ensuring a professional experience every visit.

June 27, 2024

Matthew Bayer was courteous, professional, and very knowledgeable about Mercedes cars in general as well as the C 300 that I was considering. No high pressure tactics. He let the car sell itself. More

by mikesenoski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer
Report | Print
Jun 28, 2024 -

Mercedes Benz of Greenwich responded

Thank you for sharing your experience with our team at Mercedes-Benz of Greenwich. It's great to hear you appreciated the approach during your exploration of the C 300. We're happy to have met your expectations without pressure.

June 13, 2024

Joe C was fantastic. Made my life super easy and was very responsive. Great salesman. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Carbonell
Report | Print
Jun 13, 2024 -

Mercedes Benz of Greenwich responded

Thank you for sharing your experience at Mercedes-Benz of Greenwich. It’s great to hear that our team was responsive and made the process easy for you. We appreciate your feedback.

April 02, 2024

This dealership is well run and meets or exceeds my standards in providing service and support. More

by Pattioc136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Report | Print
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

Thank you for your positive feedback. At Mercedes-Benz of Greenwich, our goal is to consistently maintain the highest standards in service and support. It's gratifying to know we're meeting those expectations.

March 11, 2024

Excellent customer service! Tom Chen has been my go to guy for 15 years because he is just the absolute best in class. He is the sole reason for my decision to switch the MB of More

by Robyn G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Chen
Report | Print
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

It's uplifting to know our team, particularly at Mercedes-Benz of Greenwich, made all the difference in your loyalty. Ensuring top-tier customer service is what we strive for. We cherish your continued patronage over these years.

March 05, 2024

Excellent advise on cars and extremely helpful & made getting my new car very easy and fast! Only will go to them for my cars! Tom Chen is the best!! Second car I’ve gotten from him! Fantastic! More

by Happy customer!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Chen
Report | Print
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

We appreciate your positive feedback about Mercedes-Benz of Greenwich. It's good to hear that you found our team to be helpful in making the process easy and efficient. Your loyalty means a lot!

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