Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
1,961 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,961 reviews
May 09, 2022
David provided excellent service from the moment I walked in and thanks to him, I was able to purchase my dream car. He was informative, professional and kind! Not once did I feel pressured and he made sure in and thanks to him, I was able to purchase my dream car. He was informative, professional and kind! Not once did I feel pressured and he made sure I understood all of my options. Thank you David! More
by Aidee Espinoza
Employees Worked With
David Canales
May 07, 2022
Always available and knowledgeable about the car. Good customer service and good service at all times. Good customer service and good service at all times. More
by karencaston
May 06, 2022
Friendly caring gave me accurate information Patient Helped with my decision and made my experience pleasant Mr Dextral Harris did a wonderful job Helped with my decision and made my experience pleasant Mr Dextral Harris did a wonderful job More
by Elleniw
Employees Worked With
May 03, 2022
First class dealership, always treated with great customer care and respect. Will be return customer. customer care and respect. Will be return customer. More
by rmiller571
April 28, 2022
Bria has been very attentive from the sale of the car to showing me all the features to closing the paperwork. I love my car! I made a friend too with Bria. She is the best! Sharon Hendrix showing me all the features to closing the paperwork. I love my car! I made a friend too with Bria. She is the best! Sharon Hendrix More
by Sharcap
Employees Worked With
Bria Harrison
April 26, 2022
This dealership provides a first class experience hands down. From the moment I stepped inside I was treated with the upmost respect and hospitality. My sales agent Don 100% exceeded my expectations as a f down. From the moment I stepped inside I was treated with the upmost respect and hospitality. My sales agent Don 100% exceeded my expectations as a first time buyer! The whole process was smooth, it seemed seamless by how quickly I was in and out with the vehicle I absolutely loved!! Would recommend this dealership to any and everyone I know! More
by Mmitch0108
Employees Worked With
Don Colonne
April 26, 2022
Hector Tagle was a superb salesman. Calmly listening to and understanding what I wanted, and then acting upon to satisfy my wants! I was able to purchase my car at a satisfying rate, Calmly listening to and understanding what I wanted, and then acting upon to satisfy my wants! I was able to purchase my car at a satisfying rate, and customer service was excellent! (Both Hector Tagle and Paul Clay were amazing)! More
by Joanne Park
Employees Worked With
Paul Clay, Hector Tagle
April 24, 2022
We’ve been to a few Mercedes dealerships in our area. This dealership had plenty of vehicles available which gave us plenty more options to chose the vehicle that was right for us This dealership had plenty of vehicles available which gave us plenty more options to chose the vehicle that was right for us More
by katerina.bailey
Employees Worked With
David Canales
