Mercedes-Benz of Grapevine

Tom was great! Very efficient, answered all of my questions, and I’m so happy with my car purchase. I’m very picky, and he was so nice to work with and handled ever Very efficient, answered all of my questions, and I’m so happy with my car purchase. I’m very picky, and he was so nice to work with and handled everything I needed. More

Dyan was very nice and make us feel so good, great salesman , was very patient and Helpful salesman , was very patient and Helpful More

People at MB of Grapevine were all very warm, professional and friendly. Even walking around, I was greeted / acknowledged by most everyone I passed. professional and friendly. Even walking around, I was greeted / acknowledged by most everyone I passed. More

Had an amazing experience working with Clyde. He was kind to navigate me through all the features patiently and help me what I needed. He went way and beyond in playing along with me to surprise He was kind to navigate me through all the features patiently and help me what I needed. He went way and beyond in playing along with me to surprise my wife for her new anniversary gift of the MB. I will definitely recommend Clyde to my other folks. Big Thanks Clyde. More

Marco was patient and extremely knowledgeable throughout the entire process. I hate buying cars and this was a great experience given my previous ones. Thank you Marco! the entire process. I hate buying cars and this was a great experience given my previous ones. Thank you Marco! More

Payton Dotson, Sales Experience Manager at Grapevine Mercedes Benz is 1000% the man to see. I stopped by several months ago, not really serious about trading as I already had a relatively new SUV (anoth Mercedes Benz is 1000% the man to see. I stopped by several months ago, not really serious about trading as I already had a relatively new SUV (another brand). Honestly I was not 100% happy with what I was driving and interested in the GLC, just to see how it felt compared to the one I had. I was upfront with Payton that I wasn’t going to buy another vehicle. He didn’t care, he just wanted me to experience the Benz. I loved it, and got a little new car fever. I soon realized I probably needed the next size up, the GLE350. Tried it… way better fit for me. Long story short, it’s been almost 3 months since that first time I stopped by to get a feel for the GLC. I now have my new GLE350!! I love the product knowledge Payton has and how he seemed to quickly get a feel for what was important to me, and what was not. I think mostly I love Payton’s patience with me, as Lord knows I was all over the place during this time… often changing what I liked. He has always been a quick text away if I needed to ask something. I can’t say enough about him. Please ask for him if you’re in the market to buy, or you just want to get more familiar with Mercedes Benz Thanks Payton!! YOU ROCK !! More

I love my new car! The dealership was beautiful and “Val” was incredible. Great communication - follow up - not pushy or overwhelming. The finance team was great, the m The dealership was beautiful and “Val” was incredible. Great communication - follow up - not pushy or overwhelming. The finance team was great, the managers came out to shake my hand and congratulate me. If you want to buy here. Contact Val in the new and used Car section - Amanda sent you. More

Excellent customer service and attention to detail throughout the entire process. Would recommend them to anyone that is looking for a new car. throughout the entire process. Would recommend them to anyone that is looking for a new car. More

DD & Marco helped me purchase my vehicle and were wonderful however we did have some hiccups with one of the managers Dereck he was quite unpleasant and we were not planning to come back after our in wonderful however we did have some hiccups with one of the managers Dereck he was quite unpleasant and we were not planning to come back after our interaction with him however DD did a great job of providing excellent service and ultimately helped me purchase a car I loved ! More

The best car buying experience I have ever been through! Marco was the best! My first Mercedes! Marco was the best! My first Mercedes! More