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Mercedes-Benz of Grapevine
Grapevine, TX
1,945 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,945 reviews
March 11, 2025
Amazing experience! My interactions were an absolute pleasure from beginning to end. The team was very responsive, highly respectful and did everything they said they My interactions were an absolute pleasure from beginning to end. The team was very responsive, highly respectful and did everything they said they would do. Marco and Ricky were tremendous, and Chris stepped in to support as well. Thank you Gentlemen for making this a wonderful experience for my family, you are truly outstanding representatives for the Avondale Automotive Group and Mercedes-Benz Grapevine. More
by harley0704
March 08, 2025
Very professional and great customer service. Answered all my questions and did everything to help me. Answered all my questions and did everything to help me. More
by Kendrickp
Employees Worked With
March 06, 2025
All at the dealership were all very friendly from the Receptionist, Service Manager, Sales Team, and Dyan was great to work with. Receptionist, Service Manager, Sales Team, and Dyan was great to work with. More
by Brad.pflueger
March 03, 2025
We would not hesitate to purchase another vehicle from Val Neris. She was attentive to the details, authentic and transparent throughout the purchasing process. Any and all questions were discussed and ad Val Neris. She was attentive to the details, authentic and transparent throughout the purchasing process. Any and all questions were discussed and addressed in a timely manner. Val and Mercedes-Benz of Grapevine provided a wonderful car buying experience. Well done! More
by fun.loft45
Employees Worked With
February 28, 2025
Michelle Personette was informative, pleasant and easy to work with. She even helped me with an issue I had after the sale. She reached out to a gentleman named Davis to help me. work with. She even helped me with an issue I had after the sale. She reached out to a gentleman named Davis to help me. More
by wwi
February 27, 2025
Extraordinary experience overall ! Extremely professional, knowledgeable, articulate, and transparent in all of my interactions, especially Marco my lead sales contact. Extremely professional, knowledgeable, articulate, and transparent in all of my interactions, especially Marco my lead sales contact. More
by DonnaGannon
February 23, 2025
Val is one of the best in sales I have ever worked with. She was completely transparent and genuine and you just don’t find that anymore. Would recommend her to anyone! She was completely transparent and genuine and you just don’t find that anymore. Would recommend her to anyone! More
by Tina Rateliff
Employees Worked With
February 22, 2025
Marco was great. He was very thorough and made the transaction quite straightforward. I would recommend him. He was very thorough and made the transaction quite straightforward. I would recommend him. More
by jim
Employees Worked With
February 18, 2025
Zach, Marco and Team exemplify MB's Mission to create vehicles that inspire...and delight customers & provide world class customer service. When you match that excellence with true white glove service, vehicles that inspire...and delight customers & provide world class customer service. When you match that excellence with true white glove service, you know you made the right choice with this dealership. More
by MH
Employees Worked With
Other Employees :
Tyler - Great contact and follow up
February 18, 2025
I have had my GL550 serviced at this dealership since 2016 and have been given exceptional service and care throughout the entire time. I also just purchased a new vehicle for my 18yr old daughter and Be 2016 and have been given exceptional service and care throughout the entire time. I also just purchased a new vehicle for my 18yr old daughter and Beaux took exceptional care to deal with various exigent circumstances to help her obtain her car on her birthday when that seemed impossible and also to carefully explain every step to her so that she also understood what was going on and could learn how to navigate a complex commercial transaction. Now I’m going to have to buy my next car from here as well. They are too good to leave. More
by Kristie Blumenschein
