Mercedes-Benz of Grapevine

My wife and I were looking for a new vehicle for her to drive. Mercedes was always at the top of the list for value, safety features and comfort. David was very helpful and patient with us. He worked wi drive. Mercedes was always at the top of the list for value, safety features and comfort. David was very helpful and patient with us. He worked with us to find the exact SUV that we were looking for. We love our new car and appreciate everything David did for us. Thanks for everything. Sincerely, Eric Feleciano More

Sales staff was professional, easy to work with, and very accomadating. The purchase process was quick and there was very little sale "pressure". If you know the market value of the vehicle you want and make accomadating. The purchase process was quick and there was very little sale "pressure". If you know the market value of the vehicle you want and make a decent offer, buying a car from this dealer can be an easy process. More

I was working with Andy with my previous Mercedes. He introduced me to Philip because I mentioned I wanted to get a new vehicle. Philip and Andy are great guys to work with. This dealership has the bes introduced me to Philip because I mentioned I wanted to get a new vehicle. Philip and Andy are great guys to work with. This dealership has the best service. I have been to other dealerships and the service at this Mercedes dealership is the best. Philip is very awesome and even checks up on me even after I purchased the vehicle. He actually made an effort to know who I am and knows about me personally so I am not just an ordinary customer. I don't even know how to express how great the service is and how great this dealership is. I just know that Park Place Mercedes has my business for life. I will always get my vehicles from this dealership. I highly recommend "Park Place Mercedes in Grapevine, Texas" to everyone I know! More

I just purchased a vechicle from the Philip in July of 2011 and shortley after I found out I was pregnant. I informed Philip of the upcoming baby and advised him that I would be needing a larger car. He 2011 and shortley after I found out I was pregnant. I informed Philip of the upcoming baby and advised him that I would be needing a larger car. He was very proactive in helping find the car that was right for me. He was very patient during my decision making process. Philip and Chris made this a very smooth transaction. Being 8 months pregnant, I really apperciated the extra time and effort that Philip put forth to make sure that I was taking care of. This was my third purchase from this dealership and I look forward to making my fourth purchase. I pray that Philip is still on staff when the time comes. More

This dealership has made purchasing a vehicle as enjoyable as possible! Not only did we get an amazing deal on the Honda Pilot, we were treated very well throughout the entire process. They had a mi enjoyable as possible! Not only did we get an amazing deal on the Honda Pilot, we were treated very well throughout the entire process. They had a mis print on the online price but they still honored that....which most dealers wont. Joey did everything he could to get us everything we needed. He even held the car for us until we made up our mind, any other dealership would have sold the car that was in that high of demand! I would refer anybody to this dealership in a heartbeat!! Very happy with how we were treated! More

This was an internet purchase, my first. From initial This was an internet purchase, my first. From initial contact to after the sale Joey Edwards was attentive to every detail in the purchasing pro This was an internet purchase, my first. From initial contact to after the sale Joey Edwards was attentive to every detail in the purchasing process. I found his service to be both highly professional, personal, and educational. I would most definitely recommend Park Place Motors to both friend and family. More

Don was great! He worked with us on multiple occasions never pushing anything on us. He gave us time to think about the decision and feel comfortable with it. Don worked to make sure we go in to the car never pushing anything on us. He gave us time to think about the decision and feel comfortable with it. Don worked to make sure we go in to the car that was right for us and got us a fair deal on our trade in. He explored the leasing options with us (which we went with) as well as worked with his management to get us a nicer car then we imagined we would be able to get for our money. The overall experience at Park Place was wonderfull. From Don's fantastic customer service to the comfortable waiting area (where we waited patiently as Don worked his magic) to the follow up appointment to have the car detailed at the service center... Everything was great and we will definately be back at the end of our lease to see Don and the staff at Park Place Grapevine! Thank you, Ken Macomber & Lauren Jones More

This is the first Mercedes that my husband and I purchased and it will not be the last. Tim was wonderful. He answered all of our questions and was not at all pushy. In comparison, we purchased a purchased and it will not be the last. Tim was wonderful. He answered all of our questions and was not at all pushy. In comparison, we purchased a Jeep for my husband within the same time frame and can not say the same thing about our experience at that dealership. Tim has gone above and beyond to make our experience great. He is the best salesman my husband and I have ever worked with in regards to our car selection and purchase (and truly one of the best sales/customer service in all aspects). Thanks for the great experience! More

We had a great experience working with Kathleen (Kat) Williamson. She was very patient and pleasant to work with as we narrowed down what car we wanted to buy. We were offered a premier experience with Williamson. She was very patient and pleasant to work with as we narrowed down what car we wanted to buy. We were offered a premier experience with service. Kat was great at doing all the leg work for us to accomodate our busy schedules. She also made sure that the process ran smoothly and introduced us to the service manager. We are very pleased and would buy again at Park Place Mercedes. More

Jonathan was very pleasant to work with. He was very respectful and tried to be as helpful as he could. When he wasn't sure about a question that I had, he found someone else that could help me. He wa respectful and tried to be as helpful as he could. When he wasn't sure about a question that I had, he found someone else that could help me. He was not pushy or overbearing. Just right. It was easy to establish a rapport with him. It made my experience at Park Place M-B Grapevine smooth and and stress-free as possible. I am glad that I was able to work with him. More