Mercedes-Benz of Grapevine

Great experience finding just the right vehicle. Everyone was really helpful. The entire experience was positive. We will buy future vehicles from this dealership and Jonathan. was really helpful. The entire experience was positive. We will buy future vehicles from this dealership and Jonathan. More

Wonderful experience! I seen the car online- sent an inquiry about got a call within 5-10 min. Before I got to the dealer to check out the vehicle it was pulled up and ready to go!! Joey worked his magi inquiry about got a call within 5-10 min. Before I got to the dealer to check out the vehicle it was pulled up and ready to go!! Joey worked his magic and created a deal I couldn't walk from. Overall the experience was wonderful! Everyone at grapevine park place was friendly, helpful and great! I truly enjoy my 2007 BMW 750 that I bought! More

Chris was extremely helpful with the purchase of my car. It was a pleasure doing business with him. He made sure that I was completely satisfied with the purchase. It was a pleasure doing business with him. He made sure that I was completely satisfied with the purchase. More

Jonathan was a pleasure to do business with. The entire process was smooth and simple. I will be recommending him to other potential buyers. Thanks for everything. process was smooth and simple. I will be recommending him to other potential buyers. Thanks for everything. More

This is my second Mercedes over 4 years-the first one was with Ewing (Mercedes of Plano) 4 yrs back and what a difference between the overall service and experience this time around. Park Place Grapevine's with Ewing (Mercedes of Plano) 4 yrs back and what a difference between the overall service and experience this time around. Park Place Grapevine's Internet Sales Manager Corey Bedford was such a pleasure to work with. I told him what my budget was, what I wanted and what I wanted to trade in and explained why I thought that was a reasonable offer. He called me in to evaluate my trade, and within 45 minutes had options for me based on cars they had. There was absolutely no sales pressure during these discussions. He treated me with respect, always listening to why I was asking for what I was, and was my advocate in working up options with his management that would meet my needs. After the initial 45 minute meeting with him, the rest of the negotiations were done over the phone/text/email. When we agreed on a car and price, all the paperwork was done without me being there and all I had to do was come in for an hour to sign the paperwork, give my old car and pick up the new one. The first price they offered was also very fair, and not the games others play of coming in with a ridiculous first offer, and then working down from there. I just feel that dealers that play the typical car sales negotiations are insulting the intelligence of their customers, and Park Place does NOT do that. Corey Bedford was my sales manager who was absolutely wonderful to deal with-honest, straightforward, and one that would listen to what I was asking for. Their financing manager also was the same-though he described what add on options were available to me, there was absolutely no pressure. And even though I reviewed it prior to accepting the deal, their dealer fees that typically are added to the price were very reasonable-that is another pet peeve of mine when dealers nickel and dime you for copying fees, and other vague fees, but not Park Place. Thank you Park Place for making this such a pleasant experience on all fronts-I would very strongly recommend them. More

Everyone was very friendly. Phillip Edwards was great. He answered all of my questions. He allowed me to test drive all the cars I was interested in. He really helped me negotiate a great deal. I would He answered all of my questions. He allowed me to test drive all the cars I was interested in. He really helped me negotiate a great deal. I would highly recommend Phillip to my friends and family. More

The sales team were very honest when it came to answering all of my questions. They also stuck to trying to selling me what I wanted, not what they had on the lot. In addition, the whole team was very frei all of my questions. They also stuck to trying to selling me what I wanted, not what they had on the lot. In addition, the whole team was very freindly. Lastly, it was a very nice facility, what I would expect from a fine Mercedes-Benz dealership. More

For me, buying a car is normally not a good experience; but the experience I had at Park Place was wonderful. They truly work with you - which is not the case at most dealerships. They made buying a car but the experience I had at Park Place was wonderful. They truly work with you - which is not the case at most dealerships. They made buying a car a pleasant experience. More

I can't speak highly enough about my car buying experience at Park Place Mercedes in Grapevine. In fact, since I purchased my car yesterday, I've already told several friends about it. This was m experience at Park Place Mercedes in Grapevine. In fact, since I purchased my car yesterday, I've already told several friends about it. This was my first time to do business with Park Place and they managed to change my age-old perception of the car dealership. Joey Edwards was professional, helpful and informative in reviewing with me model options and features. We test drove several different cars before I made my final selection. The Certified Pre-Owned car I settled on was in immaculate condition. The price was below Edmund's True Market Value. I was never rushed, never pressured. The purchase process was painless and efficient. Mike in Finance helped me complete my financing swiftly and get me on my way. This was easily the smoothest car purchase I have ever made. I would even use the word 'enjoyable'; a word I would never have associated with buying a car, until now. They've got it down. I'll be back. More

Big xxxxxxto Chris Standford and Doug Prince for finding the car that most suited my needs and finding the financing package that was the most helpful to my family and me. They took the time to explain the the car that most suited my needs and finding the financing package that was the most helpful to my family and me. They took the time to explain the pros and cons of each decision I had to make regarding the purchase and they gave me the time to come to my decision while still feeing comfortable. My car hadn't yet been certified and they took extra steps to make sure I had a loaner car so that my life would not be affected by a lack of transportation. Chris especially went out of his way to help me by allowing me to use his demo car so that my wife and I could go to lunch to discuss the purchase. It is this kind of exceptional service that will make me comfortable in recommending Park Place to any new car buyer. Thanks, guys! More