Mercedes-Benz of Grapevine

Avondale dealership found the sub we were looking to purchase. Seamless buying experience and friendly associates. purchase. Seamless buying experience and friendly associates. More

These folks are professional, courteous, friendly and inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look t inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look to Grapevine in the future. Brian and Marco should be considered the standard of what online car shopping providers strive to meet. More

Marco and the team were amazing! They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new cars and personally connected in a way that made us feel like family! More

This is my 10th new car purchase over the last 30 years and is by far the most pleasant buying experience I've had. I can't say enough good things about our Sales Manager, Mr. Basel Abbas. I'm very demandi and is by far the most pleasant buying experience I've had. I can't say enough good things about our Sales Manager, Mr. Basel Abbas. I'm very demanding when buying a new car and Basel answered every question and took an inordinate amount of time explaining the features to my wife and I. From initial contact to driving off of the lot Basel was a consummate professional. Zero sales pressure! I will be back in the next 3 to 5 years for my next Mercedes purchase. More

Came into the dealership to see my options & I was able to trade in my vehicle and purchase a 2023 C300 CPO Val N. made the transaction very smooth and easy. Thank you, Val for making this purchase possi to trade in my vehicle and purchase a 2023 C300 CPO Val N. made the transaction very smooth and easy. Thank you, Val for making this purchase possible. We left with a great deal & are very happy with the purchase. More

The entire process was very easy. Val was extremely friendly, helpful and professional. I’ll be back for sure! Val was extremely friendly, helpful and professional. I’ll be back for sure! More

Amazing service! I wasn’t looking for a new car, but Rochelle knows that I like and found the perfect SUV for me. I could not pass it up. Everything was seamless and I wasn’t looking for a new car, but Rochelle knows that I like and found the perfect SUV for me. I could not pass it up. Everything was seamless and easy. Rochelle was professional and had great communication. I would highly recommend. More

Good customer service. Alejandro was very professional and made the whole purchase process very easy. Alejandro was very professional and made the whole purchase process very easy. More

Purchased a 2023 Genesis gv70 from Marco. Very friendly, smooth process. Out the door in under 2 hours including a lengthy drive and walk around. Very friendly, smooth process. Out the door in under 2 hours including a lengthy drive and walk around. More

BEST customer service I have experienced in a long time! Scheduled 10K maintenance service at the wrong Mercedes service center but the staff at the Grapevine location was able to honor the appointment and Scheduled 10K maintenance service at the wrong Mercedes service center but the staff at the Grapevine location was able to honor the appointment and completed the service. I was stunned when Yemeli offered Uber service!! It was fantastic and helped to reduce some of the stress I was experiencing on this hectic day. Special thank you to Abbi in the service bay and Yemeli Yanezm, Asst Service Mgr, for providing great professional customer service to a stressed-out customer. More