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Mercedes-Benz of Grapevine
Grapevine, TX
1,906 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,906 reviews
January 22, 2025
I had an amazing experience at Mercedes. Best dealership I've been too- everyone I worked with was amazing and kind to not only me but my family as well. I've never bought used before but th Best dealership I've been too- everyone I worked with was amazing and kind to not only me but my family as well. I've never bought used before but they made it seamless. They never intimidated me or made me feel uncomfortable (something other places have). My dream car used to be something else but I'm driving it right now. I'm SO happy. More
by sophielhatch
January 21, 2025
I first spoke with Clyde Rodriguez and made the appointment. He was double booked when I arrived and referred me to Basel. The whole experience was absolutely wonderful from start to finish. Thank appointment. He was double booked when I arrived and referred me to Basel. The whole experience was absolutely wonderful from start to finish. Thank you More
by doneof4
January 21, 2025
As always Mercedes exceeded my expectations. This is my 2nd Mercedes and I likely will never own another car. Marco was amazing. The customer service here is unmatched! This is my 2nd Mercedes and I likely will never own another car. Marco was amazing. The customer service here is unmatched! More
by i.chandler22
Employees Worked With
January 18, 2025
Basel was AWESOME! He made the process super easy and was very informative and gave me a hassle-free experience. I flew from Houston to Dallas and everything was a bree He made the process super easy and was very informative and gave me a hassle-free experience. I flew from Houston to Dallas and everything was a breeze. 10/10!! More
by dbcleveland
Employees Worked With
January 16, 2025
Our experience was great. We had a very knowledgeable sales person that knew everything about the car we were purchasing. We had a very knowledgeable sales person that knew everything about the car we were purchasing. More
by Younggang97
Employees Worked With
January 12, 2025
They are different from rest of the dealers, straightforward and no gimmicks I had best customer experience straightforward and no gimmicks I had best customer experience More
by Raghav
Employees Worked With
January 07, 2025
I thoroughly enjoyed my no-hassle, streamlined experience. Beginning with, organically meeting Brian Day, and asking some questions. Once Brian got the ball rolling, Marco stepped in and provided experience. Beginning with, organically meeting Brian Day, and asking some questions. Once Brian got the ball rolling, Marco stepped in and provided superior service. He even drove to my home to complete paperwork. In my book, that is no-hassle service. Thanks again to Brian Day, and Marco Lopez at Avondale. I look forward to my next purchase with them. …and by the way…the car handles wonderfully; whether in traffic, or an open road! More
by mauriciocantu5
January 07, 2025
Everything went great. Salesman was very knowledgeable, professional and willing to help: ver good experience. Salesman was very knowledgeable, professional and willing to help: ver good experience. More
by johnson533
Employees Worked With
January 04, 2025
Everyone I interacted with at the dealership was awesome! Very nice and helpful! Scott is awesome and he will always be my go to! Very nice and helpful! Scott is awesome and he will always be my go to! More
by Feliciagolf1
Employees Worked With
January 01, 2025
Basel was the best great customer service would recommend him to any one thanks Again him to any one thanks Again More
by Jackieharris57
