Mercedes-Benz of Goldens Bridge

Purchased 2016 C300 Recently purchased my 2016 C300, I did not haggle on the price, I did not try to get free merch or service like many said I should. I purchased the ve Recently purchased my 2016 C300, I did not haggle on the price, I did not try to get free merch or service like many said I should. I purchased the vehicle for the asking price because it was everything I wanted in terms of Packages and Options. It has AMG Package, Lighting Package, Sport Package red leather interior, Blind Spot , Heated and Cooled seats with only 18K on the clock. My issue began when I measured the front tires they measured 5/12 just 1 second more than the state minimum in NJ. I argued that the tires should be replaced because they are almost bald. Push come to shove I ended up paying $400 for 2 brand new tires (after the discount). I took the car home and was happy with my purchase. It took the dealership 35 days to register my vehicle. In that time my temp sticker had expired and I was forced to drive 350 miles all together to drop my vehicle off, get a loaner and come back for my car when it was registered. I spoke to Kelly (manager) I was told I would be compensated for my gas and tolls since I lived very far away and HAD ABSOLUTELY no fault at failing to register a car. While picking up my car I was told I "I will look into it but it seems we did everything on our part" in other words no money for gas and tolls spent. I am very disappointed at the type of customer service I was provided. More

The best!! I had a great experience with Mercedes-Benz of Goldens Bridge. I was initially intimidated, but after speaking to Lisa V on the phone and meeting her I had a great experience with Mercedes-Benz of Goldens Bridge. I was initially intimidated, but after speaking to Lisa V on the phone and meeting her in person, I was immediately put at ease. She made herself available to answer all my questions and those of my family members who accompanied me to the dealership. The other employees were also helpful and equally as pleasant. I didn't feel pressured and got a great deal on my car!! More

Run there. Don’t walk. You won’t regret it! The dealership experience along with sales person Rob Pierro is exceptional. From when you walk in the door until you drive off the lot and even when The dealership experience along with sales person Rob Pierro is exceptional. From when you walk in the door until you drive off the lot and even when you go back to have your car serviced this establishment will make you feel like a winner. Everyone is professional, friendly and helpful. Rob Pierro is awesome. He is knowledgeable and goes above and beyond to get the customer what they want. A++. I will continue to be part of this dealership family. More

Extraordinary Experience My experience with Mercedes-Benz of Goldens Bridge was extraordinary. From the moment I walked into the Dealership, I was treated with dignity and res My experience with Mercedes-Benz of Goldens Bridge was extraordinary. From the moment I walked into the Dealership, I was treated with dignity and respect. Mr. Victor Varga was very knowledgeable about the product. Walking me through the process. He listened intently to my questions and concerns. Addressing each one, with clear and concise answers. Finally, Mr. Walt Pensa intervened, to get me the vehicle, at the price I wanted. More

Great Experience Jose was excellent. He answered all my questions and his service was wonderful. I bought the car right then and there. I highly recommend him. Jose was excellent. He answered all my questions and his service was wonderful. I bought the car right then and there. I highly recommend him. More

I switched to MB of Goldens Bridge I had my new car all picked out at another dealer but after checking prices and the deal offered to me by Jose Batista I just couldn't say no. They re I had my new car all picked out at another dealer but after checking prices and the deal offered to me by Jose Batista I just couldn't say no. They really went out of their way to get my business. More

Great Effort To Get Me What I Wanted Walt Pensa and Rob Brechter really went the extra mile for me when the car I wanted suddenly was not available at one dealer in NY. They searched a f Walt Pensa and Rob Brechter really went the extra mile for me when the car I wanted suddenly was not available at one dealer in NY. They searched a far and wide and found it in Hartford, CT. Rob went to get it so I could have it the next day. Plus, it had extra features of which Walt accepted the cost keeping my budget in tact. Great effort and follow through. More

Excellent Sales and Service Teams We have purchased 10 vehicles from various Mercedes dealers. This was the best experience so far. Robert Pierro took us through the process of purchas We have purchased 10 vehicles from various Mercedes dealers. This was the best experience so far. Robert Pierro took us through the process of purchasing 2 vehicles with such ease and knowledge. He accommodated our every need and reviewed every detail. He even included his personal cell # to call with any questions or concerns. As far as maintenance, John Chipman is the go to guy as he is both knowledgeable and accommodating. A problem is never a problem for him. You always leave with a clean and well maintained car... Ready for the road.... More

I said Yes! I had the most amazing experience with Victor. I came with my friend and was not really sure if I wanted to buy from here. However, Victor was amazin I had the most amazing experience with Victor. I came with my friend and was not really sure if I wanted to buy from here. However, Victor was amazing. He was able to find me the car I wanted at the right price. The whole time I was there he continued to work on making it perfect. I absolutely love my car!! I know it would have never happen without him. I am a customer for life. Love Jeannie More

Great Customer Service My husband and I just purchased a 2018 GLC300 in January. We couldn’t be more pleased with our experience. We dealt with Rob Pierro in sales and we co My husband and I just purchased a 2018 GLC300 in January. We couldn’t be more pleased with our experience. We dealt with Rob Pierro in sales and we couldn’t be happier with the level of service. We definitely recommend Rob and the dealership. More