7 Mercedes-Benz Dealers near 10526near 10526

Exceptional customer service from start to finish. - petecooks

Exceptional customer service from start to finish. What a fantastic experience I had at Mercedes Benz of Goldens Bridge. From the minute you walk in the door, there is a warm and welcoming vibe, starting with Jackie, the receptionist. She greeted me in a professional, friendly manner and after a brief chat, brought me to my meeting with Rey Baker. Rey, the GM of the dealership, was incredible! He gave me so many options and discussed numerous ways for me to continue my relationship with Mercedes Benz. He was friendly, fair and made me feel like I had been dealing with him and this dealership for years! Next I met Victor Varga, my sales rep who showed me the car I was most interested in and gave me a complete and thorough breakdown of the vehicle. He was very knowledgeable about my car as well as MB in general and provided all sorts of info without being pushy. After making my final decision, I was introduced to the business manager Joe Prudente, who went through all the financial info in a clear and concise manner. He didn't rush anything but also moved through the lengthy process at a great pace. And when I asked him to explain something a second time, he didn't hesitate. My overall experience at MB of Goldens Bridge was outstanding. First class in every way! I highly recommend Rey Baker, Victor Varga and everyone at this dealership. They are top notch people who will make your car buying experience very pleasant.

Nanuet is by far the best Mercedes dealer I have dealt - bgsambrook

Nanuet is by far the best Mercedes dealer I have dealt with. All around great experience with sales (new & used), service, and finance.

Excellent Service! Very friendly staff. Repaired my MB as... - maxx

Excellent Service! Very friendly staff. Repaired my MB as promised very quickly. The staff was very professional, explained the work, and alerted me to another item I wasn't aware of that will need attention in the future.

Tommy and Nick very professional answered my question - Gjergj Domgjoni

Tommy and Nick very professional answered my question well informed about the cars and very communicative

Just kudos to Giovanni for a no fuss no muss buying - lyfrankb@gmail.com

Just kudos to Giovanni for a no fuss no muss buying experience. Everything went great from talking, texting with him, we did everything online and over the phone. After I get approved I test drove the car and signed the papers. I only spent less than an hour at the dealership. And also Victor (service dept.) who helped me during my car services. This 2 guys are professional and courteous.

Defrauded by Mercedes-Benz of Danbury My wife and I - mtadros

Defrauded by Mercedes-Benz of Danbury My wife and I recently purchased a new car from Mercedes Benz of Danbury. We traded in a vehicle with about 80,000 miles on it. Our expectation, based on many previous trade-ins, was that we would receive the KBB median trade-in value since the car was in very good condition and it’s only real downside was the high milage. The salesman explained to us that, due to the high milage, the car could only be wholesaled and because of this they could only offer MMR price, which was about 15% less than KBB. The difference in price makes sense considering KBB is trade-in value assuming the trade-in can be sold at retail and MMR is auction and wholesale value because you are unable to sell the car at retail. Trusting that the salesman was telling the truth, that the car could not be sold at retail and could only be wholesaled, we accepted the 15% lower trade-in value. Today, my wife picks up her new car from the dealership after having some work done and to her surprise our trade-in is on the lot, and on their website, available for retail sale. I called the salesman to get an explanation and the conversation didn’t go well. After talking in circles and telling me I didn’t know what I was talking about and that they can do with the car whatever they want, I realized the conversation wasn’t going anywhere and asked for a manager to call me back which he promptly did. The manager, equally combative when presented with the facts, told me “then you shouldn’t have signed the contract”. Yes, it’s our fault for signing a contract based upon the assumption that salesman was telling us the truth. Shame on us. Negotiating a contract based upon misleading representations made by the dealership/salesman is textbook fraud. The combative reaction on the part of the salesman and manager tells me that they had no way of justifying their fraud. It’s seems clear to me that telling people that their trade-in is only worth so much because they can only wholesale it is just a negotiating tactic to drive down the price they are willing to pay for your trade-in. We tried to find an amicable resolution with both the salesman and the manager and were basically told to kick rocks so now we’re forced to report this unethical business practice to the CT DCP, the CT Attorney Generals Office and the BBB. I just wanted to share our experience so other consumers don’t get defrauded by Mercedes-Benz of Danbury like we did.