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Mercedes-Benz of Goldens Bridge

Goldens Bridge, NY

4.7
223 Reviews
Mercedes Benz of Goldens Bridge has been a family owned and operated dealership, serving the community 53 years. You are guaranteed to speak with sales representatives who are highly trained and knowledeable and share your enthusiasm for Mercedes-Benz. Our commitment is to deliver unrivaled customer service and quality vehicles. With our vast inventory of both new and pre-owned Mercedes-Benz, it is easy to find the vehicle that fits your needs best. When it is time to service your vehicle, our customers enjoy free pick-up and delivery and the use of one of our new Mercedes-Benz complimentary loaner vehicles. When you vist our showroom, we offer free Wi-Fi and hot beverages to ensure that your experience is comfortable and enjoyable. We are conveniently located at 321 Route 22, off of 684, or you can use our complimentary shuttle service from Golden's Bridge and Katonah train stations.
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321 NY-22

Goldens Bridge, NY

10526

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Showing 223 reviews

November 20, 2014

Layne is the BEST salesperson at Estate Motors!! Great service from start to finish!! Layne was always available to answer any of my questions or concerns. He is a very humble guy and showed that h More

by arkys1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Nov 21, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for your response to DealerRater! Layne is a very knowledgeable salesperson and makes sure to answer any and all questions you might have. He makes himself available even after hours and wants to make sure that his customers are very comfortable with the whole buying process. It is important to him and the rest of us here at Estate Motors that you leave here happy and know that we are available any time to address any concerns or issues you may have. Sincerely, Bob Federico

November 18, 2014

Layne Sohun= Best sales professional on the planet! Layne Sohun made the purchase of my GLK350 as smooth and enjoyable as possible! After visiting several dealerships and dealing with numerous sales ass More

by ddonovan87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Nov 21, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for your response to DealerRater! We are very happy to know that Layne, once again, went the extra distance for his customer. We try to keep all our customers informed during the buying process. It is important to keep the lines of communication open, so that you have a smooth transition into your next vehicle. On behalf of Estate Motors, we thank you for your time and welcome you to the "Estate Motors family!" Sincerely, Bob Federico

November 17, 2014

Lyan is the man! Customer service was very great, I felt very welcomed from when I step inside the dealership. Also did what they had to do to make sure the deal was g More

by Yves Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Layne Sohun
Nov 17, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for your survey on DealerRater! We are happy to hear that you had such a great experience here at Estate Motors. We try to welcome all out customers like they are part of our family. So welcome to the Estate Motors family! Please feel free to contact us here at any time if you have any questions or concerns. Sincerely, Bob Federico

November 06, 2014

Professional and Trustworthy Layne was a great salesman to deal with. I had searched all of the big car sites and even went to a few, but they were pretty much terrible once I got More

by KevinBenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Nov 11, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for your response to the DealerRater survey. We are very happy to welcome you to the Estate Motors family. If you ever have any questions or concerns please know that we are available. Great service should not and does not end with your purchase here. Sincerely, Bob Federico

November 04, 2014

Unprofessional I recently leased a car with Estate Motors. All was fine until I went to pick up the car. When I arrived to sign all of the paperwork, the deal was More

by eshamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Layne Sohun
November 01, 2014

A more pleasant buying experience! Layne Sohun hustled to make the purchasing process easy and expedient for me. His energy, competence and humor-filled personality were refreshing aft More

by mycarcomm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Layne Sohun
Nov 04, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for taking the time to complete the survey here on DealerRater. We pride ourselves in making your car buying experience here at Estate Motors a smooth process. We are glad to hear that yours was no exception . We would like to welcome you to the Estate Motors family and look forward to a long happy relationship. Please feel free to contact us with any concerns you might have and know that we are readily available to answer any questions that might come up. Sincerely, Bob Federico

October 25, 2014

Delightful New Car Experience How often do you hear about dealers not treating customers right! Well let me tell you nothing can be further from the truth with Estate Motors. As a More

by jbranca35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Anzalone
Oct 29, 2014 -

Mercedes-Benz of Goldens Bridge responded

Hi Joe! So glad to hear that your experience with us continues to be great! We really try our best to give our customers a stress free, no hassle experience when making a decision on their next vehicle. Whether it is buying, leasing or just servicing your car, we feel that you have every right to an experience that is second to none. We thank you for your loyalty and we look forward to continuing to have such a wonderful relationship! Sincerely, Bob Federico

October 06, 2014

Dishonest Salemanship I am writing this message in such disbelief of the level of service I received at Estate Motors in Goldens Bridge, NY. The lack of integrity for the More

by Mikematisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Layne Sohun
September 27, 2014

A Pleasure to Deal With!!! Having delt with many dealerships in my lifetime my Estate Motors, Inc. experience was undoubtedly the very best. The entire experience was a pleasur More

by iamTonyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Layne Sohun, Kevin Hebert
Sep 29, 2014 -

Mercedes-Benz of Goldens Bridge responded

I am so glad that your friend recommended Estate Motors to you and that it was worth your drive! Kevin Hebert is an invaluable member of our team here at Estate. Kevin is extremely knowledgeable regarding our inventory. He is very patient and willing to answer any questions you might have. Layne is also very good and works hard to make your experience here as enjoyable as can be and Anthony does a great job at explaining the various maintenance options and closing the deal. I hope you enjoy your new vehicle and would like to welcome you to the Estate Motors family! Sincerely, Bob Federico

September 10, 2014

Certified Used We were very happy with our experience at Estate Motors. They had the car I'd been searching all over for with less mileage at a better price than oth More

by kbonnem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Robert Cinelli
Sep 11, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for your response to our survey. We aim to please and take pride in our no pressure sales department. We treat our customers like family here and we look forward to a wonderful relationship with you here at Estate Motors. Welcome to the family! Sincerely, Bob Federico

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