Mercedes-Benz of Escondido

Great service. Larry Hastings is always available with a smile and a solution to service needs. The rest of the service staff are also responsive and friendly. Larry Hastings is always available with a smile and a solution to service needs. The rest of the service staff are also responsive and friendly. More

The Best Proffessional To the point All questions answered well Mannerism Diligent I have experience dealing with them since Dec 2003 Friendly Consi Proffessional To the point All questions answered well Mannerism Diligent I have experience dealing with them since Dec 2003 Friendly Consistent Patient Dependability Humble Excellent overall More

A Refreshing Experience for the Old way of doing Business I was faced with getting a new vehicle as a result of an accident that salvaged my well maintained Lexus. I've owned all the brands through the years I was faced with getting a new vehicle as a result of an accident that salvaged my well maintained Lexus. I've owned all the brands through the years and wasn't excited about any one vehicle. I was waiting for the LC500 Hybrid Convertible, but they still have not hit the market and they are/will be vastly overpriced. With tons of indecision, I stopped at MBZ Escondido once again. I joked, but I have been trying to buy a car there for over 20 years... well it finally happened thanks to the MBZ ESC team and Mitchell Shane. Mitchell, his manager (Dennis) and the rest of the team are seasoned veterans in the auto business and the ownership is fortunate to have these individuals. Mitchell was well versed in several of the brands that i was considering and is also well known and respected in the auto sales community as I learned along my journey. He gave me the lowdown on the car that I was most interested and with a few bumps in the road we reached agreement and I ended up in my new convertible. I visited 36 dealerships from San Diego to Magic Mountain (Valencia) to find the right deal which was in my proverbial backyard at MBZ Escondido. The service to date along with the features of an MBZ reward and surprise me daily. More

Amazing Dealership Ordered a new car thru this dealership via European Delivery w/ Herbert Haemmer. Unbelievable experience that I highly recommend. Herbert exclusively Ordered a new car thru this dealership via European Delivery w/ Herbert Haemmer. Unbelievable experience that I highly recommend. Herbert exclusively focuses on European Delivery transactions and takes care of every little detail. More

Great Service Adviser Zaira, my service adviser, has been very responsive to my request for help and attentive to my questions and concerns. She covered different outcomes Zaira, my service adviser, has been very responsive to my request for help and attentive to my questions and concerns. She covered different outcomes from diagnosing problems/issues and had me covered for all different scenarios. Thanks ! More

Fast service! Very quick service. I only spent a few minutes dropping my car off, and less than that picking it up. And my car was so clean, inside and out. Very quick service. I only spent a few minutes dropping my car off, and less than that picking it up. And my car was so clean, inside and out. More

No Pressure Patricio was my salesperson. He is honest, showed me the figures, and it felt like I was dealing with a friend rather than a salesman. Thanks. Patricio was my salesperson. He is honest, showed me the figures, and it felt like I was dealing with a friend rather than a salesman. Thanks. More

Highly professional and courteous I would recommend MBZ of Escondido highly and without any reservation. I have been coming here for service and my other auto needs since 1993 . Each t I would recommend MBZ of Escondido highly and without any reservation. I have been coming here for service and my other auto needs since 1993 . Each time I get outstanding service. My questions are thoroughly addressed and concerns responded to without hesitation They have a very generous policy with loaner cars while your car is being serviced It’s tops in the industry in my opinion I normally work with service advisor Adolfo Sosa who is very knowledgeable and highly professional It’s a pleasure on my part to work with him He is responsive respectful and very helpful More

GL 100K Service Very professional, efficient and personable service representatives. This was my second very satisfying experience with MB of Escondido. I drive this Very professional, efficient and personable service representatives. This was my second very satisfying experience with MB of Escondido. I drive this vehicle coast to coast and receive service from two dealerships. The MB central data system provides both dealers access to this vehicle's history which produces service continuity and timely scheduling. More

Car service with BRIAN HOWE Brian was very helpful, very friendly . Followed up with me step by step about my car. I had requested for it to get washed, when I picked it up it wa Brian was very helpful, very friendly . Followed up with me step by step about my car. I had requested for it to get washed, when I picked it up it was clean and looked beautiful. I will Always come back to Brian when my car needs service . His customer service skills and welcoming attitude is what keeps me hooked on Benz. Thank you BRIAN you're the best ... More