Mercedes-Benz of Escondido

Trevor responded to my call right away and was able to fit me into the service department the next morning after my unexpected check engine light came on. He kept me informed at every step of the way an fit me into the service department the next morning after my unexpected check engine light came on. He kept me informed at every step of the way and answered all of my questions very quickly. They were able to complete my car repairs in record time and went above and beyond to check that everything was okay before returning it to me. In addition, they provided me quickly with a loaner car so that I did not miss any work Trevor was an absolute pleasure to work with and o will come back to this dealership for all future services because of him and the mechanic that worked on my car. Thank you for everything Trevor and team! More

Needed a service B done on my car, set my appointment with Trevor and he was very helpful and knowledgeable. with Trevor and he was very helpful and knowledgeable. More

Trevor was great Can"t wait to move into new building from the trailers. Very happy with service from the trailers. Very happy with service More

It was good. They did What needed to be done in a timely manner. It was fine They did What needed to be done in a timely manner. It was fine More

Justen is always very helpful and responds to all my questions and concerns. He goes the extra mile looking in to everything that could posible be done at once. questions and concerns. He goes the extra mile looking in to everything that could posible be done at once. More

Disappointed that car was returned very dirty from shop dust. Not washed at all. Inside was very dusty & dirty too & dirt tracked in. dust. Not washed at all. Inside was very dusty & dirty too & dirt tracked in. More

Very comfortable, would be nice to reach the service agent in a more timely matter.. Have Uber was nice agent in a more timely matter.. Have Uber was nice More

Good service Trevor Naetzel and Chuck McVay took good care of my needs and my car care of my needs and my car More

Very professional would highly recommend Sean in service has always been great Both of our Mercedes serviced here has always been great Both of our Mercedes serviced here More

Daniel is the nicest salesman I have ever seen in any car dealerships. He helped us through the process and we had the smoothest transaction ever. He is very knowledgeable about the car, process and financia dealerships. He helped us through the process and we had the smoothest transaction ever. He is very knowledgeable about the car, process and financial aspects of a car purchase. I recommend anyone to ask him first when they enter into the parking lot of the Mercedes Benz of Escondido. More