Mercedes-Benz of Escondido

Sean made an appointment with me quickly, relayed recommendations on work quickly, and delivered the car when promised. recommendations on work quickly, and delivered the car when promised. More

Victoria was friendly and efficient and service was done promptly. Windshield wiper fluid had been topped off the day before service but I was charged for it. It was a minimal charge but ........ promptly. Windshield wiper fluid had been topped off the day before service but I was charged for it. It was a minimal charge but ........ More

They never have loaner cars available and they wanted to charge me $550 to determine why my check washer fluid light won’t go off. My car is still under warranty so that seems outrageous. I will be tradin charge me $550 to determine why my check washer fluid light won’t go off. My car is still under warranty so that seems outrageous. I will be trading my car in for a Lexus within the next year and going back to Lexus Escondido. They have outstanding customer service. Mercedes of Escondido should take note. More

Professional and helpful. Always easy to schedule an appointment. It is a great dealer and maintenance shop Always easy to schedule an appointment. It is a great dealer and maintenance shop More

Sean was efficient and responsive. The work was done timely and well. Only criticism was loaner had about 3/16's tank with expectation I return it as such. Low fuel light was on by The work was done timely and well. Only criticism was loaner had about 3/16's tank with expectation I return it as such. Low fuel light was on by the time I got home. Dealership should just fill it up. More

The services were completed in a timely manner. The service team is knowledgeable and answered all my questions. The service team is knowledgeable and answered all my questions. More

Nicolas was wonderful to work with. Overall a friendly, helpful and knowledgeable team. Would happily work with again in the future. Overall a friendly, helpful and knowledgeable team. Would happily work with again in the future. More

All was on time. Work well done. They found a needed adjustment on the chassis and completed the work efficiently. Work well done. They found a needed adjustment on the chassis and completed the work efficiently. More

Service representative, Trivor, was very helpful in explaining the service to be performed. Also, helpful in getting transportation for me. Finally, notified me in a timely manner when the car was re explaining the service to be performed. Also, helpful in getting transportation for me. Finally, notified me in a timely manner when the car was ready and what was performed. More

I was very satisfied with my service at Mercedes Benz of Escondido. Victoria was very very professional and very knowledgeable. Thank you Escondido. Victoria was very very professional and very knowledgeable. Thank you More