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Ray Catena Motor Car Corp - Service Center
Edison, NJ
231 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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231 Reviews of Ray Catena Motor Car Corp - Service Center
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June 29, 2021
I just had my 2015 c300 repaired at German car shop for the same repairs Catena was suppose to have completed last year. They refused to correct the problem and it cost me another $1,167.00. Every time the same repairs Catena was suppose to have completed last year. They refused to correct the problem and it cost me another $1,167.00. Every time I brought my car there the check engine light would come on within 2 weeks. Something is wrong with this picture. I have the Feds looking into it. It's a shame, I was getting a new one august. More
by tossie1240
Employees Worked With
freddy manager?
June 05, 2021
This is the best dealership in the country and the only one I use. Tom Cola in sales, and Shawn in service are always at the top of their game. I wouldn’t go anywhere else. I’d give them 10 stars if it was one I use. Tom Cola in sales, and Shawn in service are always at the top of their game. I wouldn’t go anywhere else. I’d give them 10 stars if it was available. More
by wiz1000d
April 10, 2021
Always a pleasure getting assistance from Tom. My next lease/finance will have to be through him as well. Amazing customer service especially the quick responses to any inquiries lease/finance will have to be through him as well. Amazing customer service especially the quick responses to any inquiries More
by paretcharles
Employees Worked With
February 03, 2021
Tom Cola helped me out with a maintenance package. In addition to that, Tom went out of his way to help me out find an accessory for my Benz and i was able to save money and time. Tom definitely shows co addition to that, Tom went out of his way to help me out find an accessory for my Benz and i was able to save money and time. Tom definitely shows commitment to his clients and definitely embraces the Benz family culture. More
by Jefanga429
Employees Worked With
February 02, 2021
MIKE LAUDANI is the very best. He has been the only service manager I deal with at Ray Catena. Mike is truthful, helpful and dependable. If ever I have a problem, I know I can call on Mike and he wil service manager I deal with at Ray Catena. Mike is truthful, helpful and dependable. If ever I have a problem, I know I can call on Mike and he will ALWAYS take care of it for me. After many years and many Mercedes, I would recommend Mike Laudani highly. He is the best!!!!! More
by AFG
Employees Worked With
Mike Laudani
December 22, 2020
Worked with Mike Laudani; brought my car in for service. He is always pleasant and very professional. He arranged a ride to my work & my car was ready when promised. Mike has taken care of both my wife and He is always pleasant and very professional. He arranged a ride to my work & my car was ready when promised. Mike has taken care of both my wife and I for many years. He is a Great asset to Ray Catena Mercedes-Benz! More
by VINCENT4
Employees Worked With
Mike Laudani
December 04, 2020
Tom Cola meets all of his objectives. My experiences in working with Tom have been met with honesty and integrity! His great personality makes you feel like you are part of his family, and will you leave y working with Tom have been met with honesty and integrity! His great personality makes you feel like you are part of his family, and will you leave you still are! More
by Ang
Employees Worked With
November 13, 2020
Had an issue with a tire. Extremely satisfied with the resolution and service provided. The went beyond to make me a happy customer. I know I will be comfortable with my next service. resolution and service provided. The went beyond to make me a happy customer. I know I will be comfortable with my next service. More
by ufp
Employees Worked With
November 12, 2020
The service at Ray Catena’s is unlike anywhere else. Service advisor, Guy Paone, went above and beyond to assist me until I felt confident of the diagnosis of my Mercedes problem. When I expressed a co Service advisor, Guy Paone, went above and beyond to assist me until I felt confident of the diagnosis of my Mercedes problem. When I expressed a concern about upcoming travel he had my car evaluated a second time to be sure of its safety. More
by pt.wiecz
Employees Worked With
Guy Paone
