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Ray Catena Motor Car Corp - Service Center

Edison, NJ

4.7
227 Reviews

227 Reviews of Ray Catena Motor Car Corp - Service Center

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February 03, 2021

Tom Cola helped me out with a maintenance package. In addition to that, Tom went out of his way to help me out find an accessory for my Benz and i was able to save money and time. Tom definitely shows co More

by Jefanga429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 05, 2021 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the great review

February 02, 2021

MIKE LAUDANI is the very best. He has been the only service manager I deal with at Ray Catena. Mike is truthful, helpful and dependable. If ever I have a problem, I know I can call on Mike and he wil More

by AFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Laudani
Feb 05, 2021 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the great review on Mike and our service department.

December 22, 2020

Worked with Mike Laudani; brought my car in for service. He is always pleasant and very professional. He arranged a ride to my work & my car was ready when promised. Mike has taken care of both my wife and More

by VINCENT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Laudani
Dec 26, 2020 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for review and Mike is a great guy. Happy Holidays

December 04, 2020

Tom Cola meets all of his objectives. My experiences in working with Tom have been met with honesty and integrity! His great personality makes you feel like you are part of his family, and will you leave y More

by Ang
Recommend Dealer
Yes
Employees Worked With
Tom Cola
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

Had an issue with a tire. Extremely satisfied with the resolution and service provided. The went beyond to make me a happy customer. I know I will be comfortable with my next service. More

by ufp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 12, 2020

The service at Ray Catena’s is unlike anywhere else. Service advisor, Guy Paone, went above and beyond to assist me until I felt confident of the diagnosis of my Mercedes problem. When I expressed a co More

by pt.wiecz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Paone
September 22, 2020

Service is always easy and a pleasure. From making my appointment and having the wait to be short or offered a shuttle. The atmosphere is respectful and pleasant. More

by bsktbiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred MGR of service
September 01, 2020

I worked with Annmarie Albero who was wonderful. She took care of everything I needed. She is a great access towards your company. Great Service. More

by Dr.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annmarie Albero
August 06, 2020

Another great experience. As usual whenever I go for service, I’m treated with respect and fairness. Your staff are well trained very helpful. The service department keeps you More

by ddisomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2020 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the kind words

July 08, 2020

Excellent Service I did not visit the service center myself. Flatbed picked up my car with two flat tires. I called Sean Wong who arranged to have the work completed a More

by Mike E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wong
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