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Ray Catena Motor Car Corp - Service Center

Edison, NJ

4.7
227 Reviews

227 Reviews of Ray Catena Motor Car Corp - Service Center

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November 11, 2024

Great service on the part of Gabriel Rivera, who worked directly with my insurance company. Gabriel was very responsive and provided updates on the status of my car, which needed fixing. More

by eswaak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rivera
Nov 13, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much .

October 10, 2024

AVOID THIS SERVICE DEPARTMENT On September 11th, our Mercedes Benz got a suspension fault warning, it was unable to maintain a ride height if allowed to sit, and the ride was noticeably rough. Same day More

by MS INC
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Elbar, AnnMarie Albero
Oct 16, 2024 -

MS INC responded

While I have the vehicle in our possession, we should also note that during your dealership's possession we have had a "collision reported" from our Mercedes App, that while we haven't seen visible damage, hasn't been clarified. I am happy to maintain an email record.

September 30, 2024

This service department is unparalleled. The large waiting area has a lounge atmosphere with coffee, soft drinks and snacks- there is also a quiet business space with desks for those who ne More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Pereira
Sep 30, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for the 5 star review, welcome to our Ray Catena family.

September 25, 2024

Tom helped me resolve an issue with my Mercedes me app that I was having for a month that took him twenty minutes to resolve. He even gave me a follow up call as promised to make sure everything was still More

by Mikes717
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you Mike for the real nice review, Enjoy the new car and the app is great to use.

September 23, 2024

I went to Ray Catena in Union NJ for my annual car service. Dawn, my service representative was great! She got everything done, got me a loaner car and saved me money. Thanks Dawn. Ron DiPietro More

by ron528m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in Service Dept
Sep 23, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much Ron for such a nice review.

September 16, 2024

Ray Catena is always professional and personal when they have a customer to service. Love this place will never buy cars anywhere else ever !!!!!!!!!!!!!!!! More

by fdellafemina2345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Antoniszyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Cyrgalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for such a nice review.

September 05, 2024

Always have a great experience with Ray Catena dealership. Bought my GLE from Joe Sangimino. He was fantastic. I can call him whenever I need something. Chad in service in great too. Always treate More

by vandykconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sangimino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for the great review and the kind words about Joseph.

June 30, 2024

Excellent customer service & focus. Very pleased with getting in & out in a timely manner . However, service cost are rather high. More

by coolrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad kaplan
Jul 01, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for the nice review.

May 21, 2024

Joe is the best! I had an issue with my tire and Joe was able to get me an appointment right away! More

by TommyT096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sangimino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much Tommy for such a nice preview.

May 18, 2024

Thank you Omar for making my service appointment quick and easy. You answered all my questions and gave me the proper advise for my car. Very professional. More

by Wael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Elbar
May 20, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you Wael for the kind review,

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