Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
5,265 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.
We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition.
Follow us on Twitter - http://www.twitter.com/mercedesedison
Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts
Watch us on YouTube - http://www.youtube.com/dougcatena
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,265 reviews
November 24, 2023
Joe and the support staff were amazing. Joe kept my informed and made sure I was satisfied with my GLS. Joe kept my informed and made sure I was satisfied with my GLS. More
by Jonklim
Employees Worked With
November 24, 2023
I have now bought two cars with Tom, and both experiences were quick and easy. He helped me find exactly what I was looking for and answered any questions I had throughout the process. He knows what he is t were quick and easy. He helped me find exactly what I was looking for and answered any questions I had throughout the process. He knows what he is talking about! More
by Alex M.
Employees Worked With
November 23, 2023
Went to purchase a GLC . .my first mercedes suv ever. I was bit skeptical initially because of wait on my first visit .. but it was only they were under-staffed .. however Jil .my first mercedes suv ever. I was bit skeptical initially because of wait on my first visit .. but it was only they were under-staffed .. however Jill Sardina received us very well as soon as she could and arranged for test drive right away. She really understood what we are looking for in our next car and got back to us with options as soon as we have set our mind. She really went out of the way on couple of requests we had . i) finding the car with options and packages we are looking for at our price range. ii) needed to hold the vehicle for extended period due to other commitments. purchase process , financing , documentation etc., she and her team made it so easy for us and saved lot of time and hassel. Would definetly recommend the dealer and people working there and their willingness to help people with their next car. More
by ravi vuppu
Employees Worked With
November 23, 2023
Excellent prompt service provided for my GLE. Mohamed ensured the right service components was addressed and helped me with renewal of my maintenance contract as well. Loaner process was very smo Mohamed ensured the right service components was addressed and helped me with renewal of my maintenance contract as well. Loaner process was very smooth. Overall a great experience. More
by GN
Employees Worked With
Mohamed Khader
November 23, 2023
John Kelly and Anthony Marino are excellent! ! Top notch!! Third car from this dealership and always a great experience! ! Top notch!! Third car from this dealership and always a great experience! More
by Kevin.fabrizio
November 23, 2023
Fast and convenient services. Very professional and responsive to questions. It was a pleasurable visit. Very professional and responsive to questions. It was a pleasurable visit. More
by cmwarren10
Employees Worked With
November 22, 2023
My first time with a leased car and decided to buy out lease. Joe Sangimino assisted me and worked around my schedule for a smooth transaction. I was pleasantly surprised with the level of accommodation a lease. Joe Sangimino assisted me and worked around my schedule for a smooth transaction. I was pleasantly surprised with the level of accommodation as I have never done this before. No drama, no issues, just professional, confident and easy. Thanks Joe for your hard work!! Look forward to working with you in the future. More
by LisaB
Employees Worked With
November 22, 2023
Call Barry Martin. No nonsense. Helpful. Professional. Organized. Knowledgeable. What more could you ask for? Excellent !! Terrific representative of this dealership. No nonsense. Helpful. Professional. Organized. Knowledgeable. What more could you ask for? Excellent !! Terrific representative of this dealership. Thank you all for the service you provide! More
by jrs0303
November 22, 2023
Jack Goldberg is amazing. The transaction was seamless and was expedited beautifully. He was extremely easy to work with, clear, straight forward and amenable. The transaction was seamless and was expedited beautifully. He was extremely easy to work with, clear, straight forward and amenable. More
by RJapra
Employees Worked With
November 22, 2023
I went in to look at pre-owned E350s on November 18. After I waited about 25 minutes for a salesperson, they assigned one to me (Gareth Jannuzzi) as I was literally walking out the door to leave. Gare After I waited about 25 minutes for a salesperson, they assigned one to me (Gareth Jannuzzi) as I was literally walking out the door to leave. Gareth was nice enough and fairly knowledgeable when I was at the dealership. While showing me available cars he said he would not lose a sale to another MB dealership. He gave me his business card with his cell phone number highlighted and told me to text him with any questions or comments. I did as he asked; however, his follow-up to my texts were non-existent. Here are the text messages. Text sent Monday November 20 Gareth, Art Simonson here, I was w you Friday looking at the E350s. I am out looking at other options. I did notice on the Ray Catena website that the prices of the two cars we looked at have been lowered and that there is a third E350 listed. I want to make a decision on a car by this Friday. I am out doing apples to apples comparisons. Can you give me your best “0ut the door” prices on those three cars? I also want a spare tire and a third key included in the price. Thanks, Art Simonson Text sent Tuesday November 21 So I assume since you didn't have the courtesy to at least acknowledge my text from yesterday that you could care less about prior customers. That is not how I would run a luxury car dealership, but you guys have been successful with that strategy. I bought an E350 from Ray Catena in 2012 and the service was impeccable. This time, it leaves a lot to be desired. To me, totally dismissing a former purchaser of your product, is not a business model I would be a proponent of. More
by Art S.
Employees Worked With
