Mercedes-Benz of Edison - A Ray Catena Dealership

Tom stands by you! Tom is your Man! Tom's exceptional interest he develops in you not only as a mere buyer but as a person is impressive. From my first casual call when I first saw the c Tom's exceptional interest he develops in you not only as a mere buyer but as a person is impressive. From my first casual call when I first saw the car listed online (when is was not yet even in inventory), Tom was so responsive from sending me pictures, to staying after hours to accommodate my late visits to the show room because of my tight work schedule. Then came the part of making payment. Since I'm purchasing this car to ship to Africa, I was paying outright for it - no credit no financing - and getting my funds to be wired to me from Africa took some time. Turns out this particular vehicle was the hottest on the sales floor at the time - and over 30 sales personnel were all out to sell it. But because Tom had promised to hold it for me, he "fought" for me to the last drop, even under intense pressure from his superiors, and he himself getting other multiple offers, he stood by his word to hold the car for me - that I thought was very profound and noble - putting customer and relationship ahead of sales or money! That was surely in line with these two values of Ray Catena 1. "...extremely dedicated to providing top customer service to their clients" and 2 "TAKE CARE OF YOUR LIFE AND FAMILY & WE'LL TAKE CARE OF YOUR CAR" THANK YOU TOM - YOU ARE AMAZING! More

Excellent and efficient salesmanship Mr Ricky Kawan is the excellent and most efficient sales person I have met who goes out of the way to help a customer and answers all his questions ho Mr Ricky Kawan is the excellent and most efficient sales person I have met who goes out of the way to help a customer and answers all his questions honestly with knowledge. More

New lease A real pleasure to work with this dealership. From the initial visit thru delivery it was headache free ! Keep up the great work Thank You A real pleasure to work with this dealership. From the initial visit thru delivery it was headache free ! Keep up the great work Thank You More

Friendly, smooth, professional and very accommodating. We have dealt with Barry Martin before and as usual he is the consummate Sales Person. He is friendly, beyond knowledgeable and makes the car buying We have dealt with Barry Martin before and as usual he is the consummate Sales Person. He is friendly, beyond knowledgeable and makes the car buying experience pleasurable. More

Ricky Kwan is An Excellent Salesman I just wanted to take a minute to rate my recent experience at Ray Catena. It was very smooth process from beginning to the end. More specifically I w I just wanted to take a minute to rate my recent experience at Ray Catena. It was very smooth process from beginning to the end. More specifically I would like give high praise to my Salesman, Ricky Kwan. Buying a car from him was a great experience. He is a man of honor and integrity. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met. After purchasing the car, I texted him my follow-up questions regarding initiating Mercedes App. He called me back immediately and walked me through step by step to set up the App. That is what you call great customer service. I have to say Ricky will be my family vehicle sales person for life. Thanks Ricky and A++++ service. More

Best Experience Ever Manish was absolutely wonderful to work with. He was able to find exactly what I wanted and was so accommodating when it came to adding additional fea Manish was absolutely wonderful to work with. He was able to find exactly what I wanted and was so accommodating when it came to adding additional features to the car. He knew how important this was for me and made sure that I was getting everything on my wishlist! Manish treated me like a friend and was so trustworthy, I had no doubt throughout this entire process that I was getting a great value car without the gimmicks. This has been the best car buying experience I’ve ever had and I am so appreciative for the Ray Catena team and Manish for going above and beyond to ensure that I was happy with my purchase. Also a huge thank you to Doug & Louis for working so closely with Manish to make this purchase a reality! More

Three times a charm This past Monday, I visited my favorite car advisor Tom, this is my third Mercedes from the Edison location and two with Tom. Hence my friends have a This past Monday, I visited my favorite car advisor Tom, this is my third Mercedes from the Edison location and two with Tom. Hence my friends have also purchased with Tom. In any event I drove home with dark blue car, on the way home I changed my mind🤦🏾???... Tuesday, with Tom again he knows I love black and say try this black cla for the reason I wanted the A, however it’s not available , drive it got home got changed my mind 🤷🏽???.. Wednesday, I went back and said Tom okay third time is charm let’s just get the c300. I love itttttttttttt. I feel like super woman every time I open my door I just want to open my doors all the time💃🏾💃🏾 Thank you for your time and patience and the ride to enterprise ?? Madison Realty?? More

Outstanding Service Chris was a pleasure to do business with, moving forward I will exclusively do so with him! In addition the whole facility was warm and welcoming, I f Chris was a pleasure to do business with, moving forward I will exclusively do so with him! In addition the whole facility was warm and welcoming, I felt right at home! Thank you Chris and the whole Ray Catena staff! More

Outstanding Customer Service Chris was an absolute pleasure to do business with. He is extremely well informed in the automobile industry, and made the experience extremely swift. Chris was an absolute pleasure to do business with. He is extremely well informed in the automobile industry, and made the experience extremely swift. Highly recommend! More

Ray Catena Dealership Great Experience with Chris. Young, smart, charismatic and fulfilled all of my needs for my car, which I’m giving to my wife for Christmas. Thanks ag Great Experience with Chris. Young, smart, charismatic and fulfilled all of my needs for my car, which I’m giving to my wife for Christmas. Thanks again Chris ! And thanks Ray Catena Dealership! More