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Mercedes-Benz of Edison - A Ray Catena Dealership

Edison, NJ

5.0
5,564 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one. We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition. Follow us on Twitter - http://www.twitter.com/mercedesedison Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts Watch us on YouTube - http://www.youtube.com/dougcatena
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910 U.S. 1

Edison, NJ

08817

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Showing 5,564 reviews

June 15, 2015

Excellent experience I am so happy with my MB C300, this was my dream car for quite some time. I had an excellent experience mainly due to the help of Grigory Rosenfeld f More

by bolil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grigory Rozenfeld
June 09, 2015

First time ever had a excellent experience buying a car! I am beyond thrilled to have purchased my Mercedes E350 from Ray Catena of Edison! Christina was amazingly helpful and answered all my questions! The More

by Lorimagz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Cottrell
June 08, 2015

A+ to Vinnie Peluso Jr. and the Mercedes Benz of Edison team My first ever Mercedes experience could not have gone any smoother. From the moment I walked in, everyone at the dealership made me feel welcomed, com More

by Acaleiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 02, 2015

Rude salesperson. Maybe we didn't look like Mercedes People? Extremely rude salesperson. Maybe we didn't have the right look for a Mercedes owner? I don't typically dress to impress on a weekend afternoon. My More

by BrianDNJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Lee
June 01, 2015

great experience staff was not pushy,great info about the product and very alert in helping overall purchase. plenty stock and excellent vehicle condition, staff are v More

by Luis Contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt K
May 26, 2015

Fantastic car buying experience John was extremely professional, courteous, and went out of his way to make sure we were well taken care of. We walked away with the kind of the lease More

by smane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2015

The best experience I have been in the market for a new car for almost an year , half of which was sure of a Benz . Dealt with many dealerships but the one that kept my a More

by Sachin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2015

Professional and knowledgeable Our salesman, Anthony Marino, was a pleasure to deal with. He answered every question we posed. It was a fluid transaction from start to finish. Every More

by Spotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2015

Finance Department We have leased many cars from this dealership over the years. The Finance Department would have to do some additional work and prepare a letter for us More

by Luckydo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Joseph Scribellito
May 20, 2015 -

Luckydo responded

This answer is INCORRECT and we spoke to Mercedes Benz Financial and our Trustee for our Bankruptcy and all that needed to be done was that we received a sales agreement and submitted it Albert Russo our Trustee and it would have been approved. Why did your finance department NOT know this before you even applied for Mercedes-Benz Financial the other dealership did! Do NOT tell us that another dealership did NOT get us financed as they did. My husband spoke to Mercedes Benz Financial today after the horrible way I was treated at your showroom and they did tell my husband that you would NEVER get information about an approval from another dealership that is confidential information and would NOT be given out to anyone. Joe who you are speaking about practically three me out of the showroom today and also told me and I have on recording no my phone that if I gave Ray Catena a BAD rating in anyway or said anything BAD about this dealership that they would get their attorneys after me! YES that is what JOE SAID to someone. I showed Chuck the form that needed to be filed out and NO ONE cared I brought it there on purpose to show that all that needed to be down is a copy of the sales agreement then we submit to our Trustee Albert Russo then he would have approved it. They understand during bankruptcy that people's leases run out and will NOT leave people without transportation. It is a LIE that you spoke to anyone from Mercedes Benz Financial that we were approved as I wrote we were told by them today they would NOT ever give out personal information to another dealer and we are going to another dealer and will NEVER return to Ray Catena. Again learn the processes for people in our situation and maybe it would have been Ray Catena that got the sale NOT the other dealership in the area. Think about this one why would anyone give out someones personal information it would be against the law to do so!! Joe rude behavior today 5-20-15 and what he said to me was uncalled for I am a disabled woman I may NOT look like one but I am and your rudeness and I do have you on recording and we have NOW hired our own attorney that will review this case to see if is a valid case to sue for damages! You are 100% WRONG!!!! Wake up Joe would you like anyone to speak to your wife the way you spoke to me today!

May 04, 2015

Wonderful experience- Anthony Marino made the entire sales process seamless and followed up on every detail from start to finish. I would recommend your dealership, and Ant More

by matthew123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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