Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
270 Reviews of Mercedes-Benz of Des Moines - Service Center
Very good experience My car is excellent. The purchase was a flawless. The service is the very best I have ever found in my 45 years of car purchasing. My car is excellent. The purchase was a flawless. The service is the very best I have ever found in my 45 years of car purchasing. More
Always Outstanding Service dept is top knotch! Friendly amd always professional. Highly recommend to purchase or service. Used this since 2003 for all my car purchases a Service dept is top knotch! Friendly amd always professional. Highly recommend to purchase or service. Used this since 2003 for all my car purchases amd services. More
service attention to detail...Ryan is an excellent person who does not miss a beat....he does all the little things like keeping in touch daily... attention to detail...Ryan is an excellent person who does not miss a beat....he does all the little things like keeping in touch daily... More
Expedient Nathan immediately took care of us upon our arrival. Our C300 oil change was quick! Plus, the team cleaned the interior and washed it too! Nathan immediately took care of us upon our arrival. Our C300 oil change was quick! Plus, the team cleaned the interior and washed it too! More
Maintenance check Phil was great. I took the car in for a routine appointment. He communicated what needed t be done to keep the car in tip top condition. He communicat Phil was great. I took the car in for a routine appointment. He communicated what needed t be done to keep the car in tip top condition. He communicated clearly and effectively to me. More
2 YR Maintenance B & Interior Cleaning I was met by Dennis and he got my car service done in the time allotted. He was courteous and respectful of my time constraints. I received a new C3 I was met by Dennis and he got my car service done in the time allotted. He was courteous and respectful of my time constraints. I received a new C300 to use as a loner. The work was completed on time and the car was washed when I came to pick it up. Unfortunately, I had left a satchel in the trunk of the loner car. Dennis went out of his way to find the loner and retrieve the case just before closing time. I was able to pick it up the next day at my convenience. Thank you, Dennis! More
Great Phil has a very Professional attitude . He makes sure that the job is completed to customer satisfaction . If you have any problems then he will take Phil has a very Professional attitude . He makes sure that the job is completed to customer satisfaction . If you have any problems then he will take care of it More
Very friendly and efficient service experience.promise done in two hours and was finished in 90 minutes give me a ride to breakfast and pick me up on time Dean the and efficient service experience.promise done in two hours and was finished in 90 minutes give me a ride to breakfast and pick me up on time Dean the shuttle driver was awesome More
Very professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional More
Sunroof service Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickl Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickly to avoid the rain. More