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Mercedes-Benz of Des Moines - Service Center

Urbandale, IA

4.9
270 Reviews

270 Reviews of Mercedes-Benz of Des Moines - Service Center

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August 20, 2016

Very good experience My car is excellent. The purchase was a flawless. The service is the very best I have ever found in my 45 years of car purchasing. More

by Jerry Howe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Selby
August 08, 2016

Always Outstanding Service dept is top knotch! Friendly amd always professional. Highly recommend to purchase or service. Used this since 2003 for all my car purchases a More

by Aconrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
August 05, 2016

service attention to detail...Ryan is an excellent person who does not miss a beat....he does all the little things like keeping in touch daily... More

by Marilyn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parmerlee
August 04, 2016

Expedient Nathan immediately took care of us upon our arrival. Our C300 oil change was quick! Plus, the team cleaned the interior and washed it too! More

by DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
August 04, 2016

Maintenance check Phil was great. I took the car in for a routine appointment. He communicated what needed t be done to keep the car in tip top condition. He communicat More

by Pgibbs66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
August 04, 2016

2 YR Maintenance B & Interior Cleaning I was met by Dennis and he got my car service done in the time allotted. He was courteous and respectful of my time constraints. I received a new C3 More

by Rick123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis in MB Service
July 22, 2016

Great Phil has a very Professional attitude . He makes sure that the job is completed to customer satisfaction . If you have any problems then he will take More

by Tonymb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phill
May 26, 2016

Very friendly and efficient service experience.promise done in two hours and was finished in 90 minutes give me a ride to breakfast and pick me up on time Dean the More

by BruceH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
May 10, 2016

Very professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional More

by mer edes 2345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis service advisor
May 01, 2016

Sunroof service Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickl More

by Dd33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad - Service
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