Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
270 Reviews of Mercedes-Benz of Des Moines - Service Center
Gave e a loaner car. Very pleasant experience. My car was washed, received a Mercedes as a loaner. Phil was helpful and knowledgeable in service. Car was ready right on time as well. My car was washed, received a Mercedes as a loaner. Phil was helpful and knowledgeable in service. Car was ready right on time as well. More
Moore GLA-250 My wife and I have driven Mercedes for many years, all coming from Mercedes-Benz of Des Moines. We've always been able to count on quality and consist My wife and I have driven Mercedes for many years, all coming from Mercedes-Benz of Des Moines. We've always been able to count on quality and consistency, both in sales and service. More
Dependable Friendly service Having service done on my Mercedes is always a nice experience. The whole dealership is immaculate, the service is easy to schedule, I have never had Having service done on my Mercedes is always a nice experience. The whole dealership is immaculate, the service is easy to schedule, I have never had a problem with the service performed and the employees are helpful and friendly and efficient. They gave me a beautiful brand new Benz to use while my car was being serviced! More
Seamless Experience Seamless experience... From the minute I dropped my car off to the text messages letting me know my car was ready with the immediate follow-up on when Seamless experience... From the minute I dropped my car off to the text messages letting me know my car was ready with the immediate follow-up on when I was to get shuttled back to the dealership to pick up my car was impressive and dare I say fun! I really enjoyed the interaction with my Service Rep and the Shuttle driver. More
RV Service Mercedes-Courteous of Des Moines provided prompt and very thorough service for my Sprinter chassis. I would Definitely recommend them to others. Cle Mercedes-Courteous of Des Moines provided prompt and very thorough service for my Sprinter chassis. I would Definitely recommend them to others. Clean and comfortable waiting area and professional team members! More
Superb! Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and pr Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and promptly had all our questions about them answered. More
ILife oil change I purchased the iLife Oil Chage program when I purchased my Honda Ridgeline. I have a taken it to the Mercedes dealership and they provide excellent s I purchased the iLife Oil Chage program when I purchased my Honda Ridgeline. I have a taken it to the Mercedes dealership and they provide excellent service. More
Great service. Brought my Suburban in to be detailed. Staff was friendly and they did a great job. It may not be a Mercedes, but they sure treated itike one! Brought my Suburban in to be detailed. Staff was friendly and they did a great job. It may not be a Mercedes, but they sure treated itike one! More
Neat, clean, on time Great experience; good knowledgeable employees. Explained the problem, the time it would take, etc. Offered any other assistence that I might requir Great experience; good knowledgeable employees. Explained the problem, the time it would take, etc. Offered any other assistence that I might require! Everything in good order when done! More
Good service Very satisfied with the service. Every thing was done right and in a timely fashion.Clean facility. Every body very friendly and courteous. Have be Very satisfied with the service. Every thing was done right and in a timely fashion.Clean facility. Every body very friendly and courteous. Have been a customer for almost 25 years. More