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Mercedes-Benz of Des Moines - Service Center

Urbandale, IA

4.9
270 Reviews

270 Reviews of Mercedes-Benz of Des Moines - Service Center

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February 11, 2017

Gave e a loaner car. Very pleasant experience. My car was washed, received a Mercedes as a loaner. Phil was helpful and knowledgeable in service. Car was ready right on time as well. More

by Michele Riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
December 29, 2016

Moore GLA-250 My wife and I have driven Mercedes for many years, all coming from Mercedes-Benz of Des Moines. We've always been able to count on quality and consist More

by elmorr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ewing - Sales, Phillip Jansma - Service
November 18, 2016

Dependable Friendly service Having service done on my Mercedes is always a nice experience. The whole dealership is immaculate, the service is easy to schedule, I have never had More

by sharon6655
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
October 13, 2016

Seamless Experience Seamless experience... From the minute I dropped my car off to the text messages letting me know my car was ready with the immediate follow-up on when More

by goblufever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep, Shuttle Driver
October 10, 2016

RV Service Mercedes-Courteous of Des Moines provided prompt and very thorough service for my Sprinter chassis. I would Definitely recommend them to others. Cle More

by Cuisc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
September 15, 2016

Superb! Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and pr More

by Mitch
Recommend Dealer
Yes
Employees Worked With
Phil
September 02, 2016

ILife oil change I purchased the iLife Oil Chage program when I purchased my Honda Ridgeline. I have a taken it to the Mercedes dealership and they provide excellent s More

by dpierce68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Selby
August 30, 2016

Great service. Brought my Suburban in to be detailed. Staff was friendly and they did a great job. It may not be a Mercedes, but they sure treated itike one! More

by enielsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 30, 2016

Neat, clean, on time Great experience; good knowledgeable employees. Explained the problem, the time it would take, etc. Offered any other assistence that I might requir More

by Bobster1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
August 24, 2016

Good service Very satisfied with the service. Every thing was done right and in a timely fashion.Clean facility. Every body very friendly and courteous. Have be More

by Kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis christie
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