Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
277 Reviews of Mercedes-Benz of Des Moines - Service Center
Brad’s knowledge makes me feel confident that everything is being repaired or serviced correctly. Great service! is being repaired or serviced correctly. Great service! More
Good communication on inspection on my Mercedes and what repairs needed on future visits to dealership repairs needed on future visits to dealership More
U guys are the best I really don't like to go to any others we've had to use other mercades on our road trips they just don't measure up the work on my van is as well done and I have to argue to get thi others we've had to use other mercades on our road trips they just don't measure up the work on my van is as well done and I have to argue to get thing done they never want to listen when I come to u guys I don't leave feeling frustrated or up set truly Desmoines Mercades is the best always to offer a helping hand and always listening to what I say is going on with the vans great job guys keep it up Thank u so much Debra and Britt Pratt More
I had excellent service. My service manager was beyond excellent! A loaner was provided. The length of time was very good. My service manager was beyond excellent! A loaner was provided. The length of time was very good. More
Great Job ! Professional, courteous, positive, timely, correct, Well Done ! I appreciate everything ! See you again ! Professional, courteous, positive, timely, correct, Well Done ! I appreciate everything ! See you again ! More
Great service. Makes it easy for me to drop the car off , get the regular maintenance and updates completed, and pickup at the end of the day. Makes it easy for me to drop the car off , get the regular maintenance and updates completed, and pickup at the end of the day. More
Mercedes Benz of Des Moines provides world class service. They are timely and professional. This location is a fantastic representative of the brand. They are timely and professional. This location is a fantastic representative of the brand. More
I would recommend Brad (Service Advisor) to anyone needing their vehicle serviced. He gets me scheduled in a timely manner, communicates what is being done at my service appt and is quick to let me kn needing their vehicle serviced. He gets me scheduled in a timely manner, communicates what is being done at my service appt and is quick to let me know when my vehicle is complete and ready for pickup. More
We were up a creek Were traveling from Kansas City to Michigan and our S550 started shaking and vibrating so bad we had to exit in west Des Moines and be towed to this d Were traveling from Kansas City to Michigan and our S550 started shaking and vibrating so bad we had to exit in west Des Moines and be towed to this dealership. But it was Sunday, so we got a room and contacted them first thing the next morning. Brad took excellent care of us. Checked out our car, got it fixed and lent us a loaner so we could check out of the hotel and not pay a late charge. Very nice group of service people to work with, even helped us transfer all our “stuff “ to our car. Definitely recommend!!! More