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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
451 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 451 reviews

December 03, 2017

Great Experience My Salespersons, Mr. Christensen and Mr. Michelsen, did an excellent job in making the new car experience enjoyable. The other individuals, in finan More

by Tim1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Christensen, Joseph Gudenkauf, William Michelsen, Taylor Roseboom
November 30, 2017

Excellent customer service I worked with Tamara she is great sales person also her manager Tim excellent guy easy work with him have great customer service! Thank you guys ! More

by Tiki1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Mccoy
November 29, 2017

Another Great Experience We had another great experience. As usual, Johnathan Ewing was pleasant, professional and extremely helpful with finding the right car for our needs. More

by MPB Ironman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ewing
November 17, 2017

Great in all aspects of the buying experience We were treated with respect and courtesy at all times by everyone at the dealership. The transaction was simple and pain free. I highly recommend t More

by Sonomaguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clark, Edoardo Collinet
November 06, 2017

First Benz Friendly, informative, fun people to do business with. Had a good time with Brian, he was really easy going, fun snd receptive to every situation in t More

by First benz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Clark, Glenn Collignon, Taylor Roseboom
November 01, 2017

Excellent experience I had an excellent experience at Mercedes of DM. Brian was very helpful and responded quickly to all my questions. In addition I feel like he worked More

by Brian Lazear
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Clark
October 29, 2017

Purchased a new GLC 300 As usual, my experience with sales person, Brian Clark, and the sales manager and as excellent! They made the process simple and positive. I think Bri More

by Jimmy2212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Clark
August 16, 2017

Mercedes of Des Moines My wife and I have purchased a number of used and new cars from Mercedes of Des Moines. The entire staff is always very helpful and go out of there wa More

by milacaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ewing
August 12, 2017

professional, reliable, efficient and proficient. very knowledgable and helpful service manager. very communicative and informative. I have said everything there is to say. Brevity is the essence o More

by BUCHI UKABIALA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Phil Jansma
July 30, 2017

I received the usual exceptional service. Two recall notices were completed. While waiting, I made use of the new coffee maker, visited with my salesman Jonathan, and caught up on the new mode More

by farmface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Christie is my usual service adviser, I am glad that is back on the job.
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