Mercedes-Benz of Des Moines
Urbandale, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience My Salespersons, Mr. Christensen and Mr. Michelsen, did an excellent job in making the new car experience enjoyable. The other individuals, in finan My Salespersons, Mr. Christensen and Mr. Michelsen, did an excellent job in making the new car experience enjoyable. The other individuals, in finance and Ms. Roseboom ,also were very professional and helpful. Thanks to everyone! Tim Pearson More
Excellent customer service I worked with Tamara she is great sales person also her manager Tim excellent guy easy work with him have great customer service! Thank you guys ! I worked with Tamara she is great sales person also her manager Tim excellent guy easy work with him have great customer service! Thank you guys ! More
Another Great Experience We had another great experience. As usual, Johnathan Ewing was pleasant, professional and extremely helpful with finding the right car for our needs. We had another great experience. As usual, Johnathan Ewing was pleasant, professional and extremely helpful with finding the right car for our needs. We are very happy! Thanks! More
Great in all aspects of the buying experience We were treated with respect and courtesy at all times by everyone at the dealership. The transaction was simple and pain free. I highly recommend t We were treated with respect and courtesy at all times by everyone at the dealership. The transaction was simple and pain free. I highly recommend these folks. More
First Benz Friendly, informative, fun people to do business with. Had a good time with Brian, he was really easy going, fun snd receptive to every situation in t Friendly, informative, fun people to do business with. Had a good time with Brian, he was really easy going, fun snd receptive to every situation in the sales process. Taylor was exceptionally helpful she came to residence to help us out. More
Excellent experience I had an excellent experience at Mercedes of DM. Brian was very helpful and responded quickly to all my questions. In addition I feel like he worked I had an excellent experience at Mercedes of DM. Brian was very helpful and responded quickly to all my questions. In addition I feel like he worked to get me the car I wanted. More
Purchased a new GLC 300 As usual, my experience with sales person, Brian Clark, and the sales manager and as excellent! They made the process simple and positive. I think Bri As usual, my experience with sales person, Brian Clark, and the sales manager and as excellent! They made the process simple and positive. I think Brian may be the best sales person I've ever worked with. More
Mercedes of Des Moines My wife and I have purchased a number of used and new cars from Mercedes of Des Moines. The entire staff is always very helpful and go out of there wa My wife and I have purchased a number of used and new cars from Mercedes of Des Moines. The entire staff is always very helpful and go out of there way to make sure that we are taken care of. Phil Jansma works very hard to make sure that the service work being done is explained before the work is performed. More
professional, reliable, efficient and proficient. very knowledgable and helpful service manager. very communicative and informative. I have said everything there is to say. Brevity is the essence o very knowledgable and helpful service manager. very communicative and informative. I have said everything there is to say. Brevity is the essence of genius!!!! THANKS! More
I received the usual exceptional service. Two recall notices were completed. While waiting, I made use of the new coffee maker, visited with my salesman Jonathan, and caught up on the new mode Two recall notices were completed. While waiting, I made use of the new coffee maker, visited with my salesman Jonathan, and caught up on the new models on the showroom floor. I was then on my way in short order with a just washed GLE300d. More