Mercedes-Benz of Des Moines
Urbandale, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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1st Time Buyer!! After driving my car into the ground after college . . .more than 10+ years. I decided to treat myself and buy a brand new car. After test driving the After driving my car into the ground after college . . .more than 10+ years. I decided to treat myself and buy a brand new car. After test driving the GLE 350 I was in love. I worked with Johnny who walked me through all the options, and helped me find the right fit for me. More
Very Helpful !!!! I purchased a used 2017 Mercedes GLC 300 from a Ford dealer who got it as a trade in. The sales people at Ford didn't know how to operate many of the I purchased a used 2017 Mercedes GLC 300 from a Ford dealer who got it as a trade in. The sales people at Ford didn't know how to operate many of the features since it's not their brand. I stopped into Mercedes of Des Moines where I was helped by Johnny Villotti. Even though I didn't purchase the car thorough their dealership he took the time to go over all the bells and whistles with me. He was very professional and extremely helpful as I've had the car almost two months and thanks to Johnny, I now know how everything operates and finally have my remote start hooked up. Thanks Johnny, and the next Mercedes I buy, I''ll buy from you and Mercedes of Des Moines! More
Johnny V top seller I would highly rate Johnny as the best sellsman to work with. He is very fair and had an exceptional knowledge of what I was looking for. I would highly rate Johnny as the best sellsman to work with. He is very fair and had an exceptional knowledge of what I was looking for. More
"Outstanding!" I was more than pleased with the service I received - My salesman was very knowledgeable and never pressured me. He answered all my questions, great I was more than pleased with the service I received - My salesman was very knowledgeable and never pressured me. He answered all my questions, great communication skills! I would highly recommend Johnny V. More
Exceptional service all around! Both Vince in sales and Kit in finance provided great service when assisting me in buy my used vehicle. They were polite and helpful without pushing m Both Vince in sales and Kit in finance provided great service when assisting me in buy my used vehicle. They were polite and helpful without pushing me into a purchase and put in great effort to be completely transparent with all the details. I found a great deal and am extremely satisfied with experience and my car! More
Top notch Amazing experience today!! Johhny was great and kept in constant communication with me, helped me by working with Anthony to get my financing in order Amazing experience today!! Johhny was great and kept in constant communication with me, helped me by working with Anthony to get my financing in order and got me out of there quickly in our used but new to us vehicle! We love it! This was not a huge $$ deal but that did not matter, with the level of help I received, attention to detail, them staying late to assist me and the great financing Anthony got through for me, you would have thought I was buying a very expensive vehicle. I would and will recommend to everyone. Thanks again Johhny and Anthony, great customer service! More
Please read this before you buy a car at this dealership! Made an internet enquiry on a 2016 demo c300 vehicle posted on their website which said remaining 4yrs manufacture warranty ansd 50000 miles warranty. Made an internet enquiry on a 2016 demo c300 vehicle posted on their website which said remaining 4yrs manufacture warranty ansd 50000 miles warranty. I was contacted and informed the same. I visited the showroom and the sales person over there who took me for a test drive also told me that that car is new , never tiled and has 4yrs warranty. The description about the car pasted on the dash also stated the same about warranty. I asked for carfax for which they were little hesitant at first. I insisted and got the carfax and it was mentioned that the car has only 18 months remaining warranty on the car! Sales person had no proper reason for that and pretended that it is mentioned incorrectly in the carfax. However the manager said the warranty of the started immediately after the inspection done during 2016, when the car arrived at the showroom which was something unbelievable. Been to few showroom never heard about this before! Beware and ask for details you make a purchase and dont regret later! More
Service exceeding expectations Extremely professional sales advisor and customer focused approach. willingness to go all out And help me to get the car of my choice. Kept me posted Extremely professional sales advisor and customer focused approach. willingness to go all out And help me to get the car of my choice. Kept me posted of all updates in each phase and added a memorable buying experience . Jonathan is an asset to your organization More
Amazing experience Jonathan E was great to work with. No pressure, but made this purchase work for us. Looking forward to our first Mercedes for years to come. Jonathan E was great to work with. No pressure, but made this purchase work for us. Looking forward to our first Mercedes for years to come. More
Mercedes is Des Moines ~ Luxury in every aspect I recently purchased a new Mercedes sedan from Mercedes-Benz of Des Moines I have said as of late that all car manufacturers have really upped thei I recently purchased a new Mercedes sedan from Mercedes-Benz of Des Moines I have said as of late that all car manufacturers have really upped their game - producing wonderful safe highly style vehicles so to set an luxury product line apart from the others it must offer more than just the vehicle itself I have found the sells staff -management - service and the environment at Mercedes-Benz of Des Moines Iowa to be absolutely stellar it is a total luxury car buying experience five stars all the way More