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Mercedes-Benz of Des Moines
Urbandale, IA
466 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 466 reviews
May 19, 2023
Nathan is always excellent! I will always bring my car to the Mercedes dealership if I can work with him. I will always bring my car to the Mercedes dealership if I can work with him. More
by tgjoraas
Employees Worked With
May 16, 2023
Ben gives us superior service. We are treated with respect and communication is timely and comprehensive We are treated with respect and communication is timely and comprehensive More
by Mchansen
Employees Worked With
May 14, 2023
Nathan Karr, the service adviser, gives exceptional service; he explains the process, answers my questions, is very detailed in his explanation, is patient, displays high integrity, - goes above and be service; he explains the process, answers my questions, is very detailed in his explanation, is patient, displays high integrity, - goes above and beyond to provide quality service to uphold the name of Mercedes. Thank you for the opportunity to provide a favorable recommendation of Nathan. More
by Jan
Employees Worked With
May 13, 2023
The service department was friendly, prompt and thorough. We dealt with Nathan and he was knowledgeable and professional in every way. We dealt with Nathan and he was knowledgeable and professional in every way. More
by Hunter
Employees Worked With
May 12, 2023
Service appointment was easy to schedule and team was there when the doors opened to check us in and plan the service. The team member answered our questions and was very helpful. Approval was requested there when the doors opened to check us in and plan the service. The team member answered our questions and was very helpful. Approval was requested for the service work and when it was completed we were notified the car was ready for pickup. The process and service went well. We feel we can stop in any time with questions. More
by GJ
Employees Worked With
May 11, 2023
Great service at this dealership. They make it easy to continue to do service with them time after time. Staff is very friendly! They make it easy to continue to do service with them time after time. Staff is very friendly! More
by Solomon Thorpe
Employees Worked With
May 06, 2023
We were able to find the exact vehicle to suit our immediate needs and Sejad was extremely helpful and easy to work with. He was very mindful of the fact that we had a short time window to complete th immediate needs and Sejad was extremely helpful and easy to work with. He was very mindful of the fact that we had a short time window to complete the buying process and was incredibly professional, knowledgeable and helpful. It’s not often that buyers can say they bought a preowned vehicle with zero stress, however that’s exactly how I would describe my experience. Very well done, I highly recommend, thank you! More
by Mike.mbcustoms
Employees Worked With
Sejad, Christian, Christian
May 03, 2023
Had my A service done and car detailed on the same day. My 10 year old vehicle looks and runs great! My 10 year old vehicle looks and runs great! More
by CoachKAH
Employees Worked With
