Mercedes-Benz of Delray

WORST SERVICE EVER - NOT TO BE TRUSTED The service department had our car for seven months and were paid over $8,000 to repair a convertible top and it still does not work! They wanted an additional $ department had our car for seven months and were paid over $8,000 to repair a convertible top and it still does not work! They wanted an additional $3,000, but wouldn't guarantee that the top would work. We had to call Mercedes USA to get our car back and when we finally did the batteries were nearly dead. Terrible customer service! More

Always have a great experience, never have any issues with service or sales. 10/10 recommend :) with service or sales. 10/10 recommend :) More

Very pleasant and efficient. Michael is wonderful. He has given me information that that helped me save money on my service. Michael is wonderful. He has given me information that that helped me save money on my service. More

The operation is faulty especially the finance leg. We had á scheduled appointment at 10:30am to finalize paperworks to buy out our leased vehicle, we left around 5:30pm and the salesperson had to come We had á scheduled appointment at 10:30am to finalize paperworks to buy out our leased vehicle, we left around 5:30pm and the salesperson had to come to our office to get more papers signed. And the deal was á cash deal. More

Shawn was great helping in get my car serviced AND accommodating my schedule by supplying a loaner car. Extraordinary Service!!! accommodating my schedule by supplying a loaner car. Extraordinary Service!!! More

Sean is my service Manager and is absolutely wonderful. He is always available and went above and beyond to help solve a problem. He works tirelessly to help people. I will stay at the Delray dealership be He is always available and went above and beyond to help solve a problem. He works tirelessly to help people. I will stay at the Delray dealership because of Sean. More

When it comes to exceptional service and expertise, one name stands out: Evon Dawkins of Mercedes-Benz of Delray. I recently had the pleasure of entrusting my 2018 GLE 350 to him for servicing, and I could name stands out: Evon Dawkins of Mercedes-Benz of Delray. I recently had the pleasure of entrusting my 2018 GLE 350 to him for servicing, and I couldn't have asked for a more impressive experience. From the moment I walked through the doors of Mercedes-Benz of Delray, Evon's professionalism and attention to detail were evident. He greeted me with a warm smile and made me feel like a valued customer right from the start. His knowledge and passion for the Mercedes brand were apparent, instilling a sense of confidence in his ability to handle any maintenance concerns with finesse. The level of communication provided by Evon throughout the servicing process was extraordinary. He took the time to explain the necessary repairs and maintenance required for my GLE 350 in a clear and concise manner. Not only did he ensure that I understood the work that needed to be done, but he also made sure I was comfortable with the timeline and cost involved. Evon's dedication to excellence extended beyond his interactions with me. He coordinated the servicing of my vehicle efficiently, ensuring that the work was completed promptly without sacrificing attention to detail. I was impressed by his ability to stay organized and maintain a high level of efficiency, making the entire service experience seamless and stress-free. The quality of work performed by Evon and his team was second to none. My GLE 350 returned to me in pristine condition, performing even better than before. The attention to detail, precision, and meticulousness with which Evon approached the maintenance work left me in awe. It was evident that he takes incredible pride in his work, and his commitment to ensuring customer satisfaction is unmatched. Overall, my experience with Evon Dawkins of Mercedes-Benz of Delray was nothing short of exceptional. His professionalism, thoroughness, and expertise truly set him apart. I left the dealership feeling extremely satisfied and impressed, knowing that my GLE 350 was in the best hands possible. I cannot recommend Evon and Mercedes-Benz of Delray enough. Their commitment to excellence and customer satisfaction is unparalleled. Whether you're in need of routine maintenance or more complex repairs, Evon Dawkins is the one to trust. His dedication to his craft and the Mercedes-Benz brand shines through, making every visit to Mercedes-Benz of Delray a true pleasure. More

My service advisor SHAWN PARTON operates on another level than other people in the service industries. He IS ABOUT ME THE CUSTOMER and how rare is that . He anticipates my needs, facilitates and provides i than other people in the service industries. He IS ABOUT ME THE CUSTOMER and how rare is that . He anticipates my needs, facilitates and provides it and then exceeds my expectations by providing convenience as well …..BRAVO More

Jonathan Vargas is the best. He is always helpful with a service appointment or a question I have over the phone. He is always helpful with a service appointment or a question I have over the phone. More

Stacey was great to work with as always! Very detail oriented and great at explaining what’s needed and what’s going on at various stages in the service process! The greeters were also court Very detail oriented and great at explaining what’s needed and what’s going on at various stages in the service process! The greeters were also courteous and helpful in connecting me with my service advisor. Very grateful to the entire MB Delray Beach service team for keeping my baby in tiptop shape. Thank you! More