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Mercedes-Benz of Delray

Delray Beach, FL

Overview
Reviews
Vehicles
4.5
788 Reviews
Mercedes-Benz of Delray is your local source for new Mercedes-Benz vehicles, pre-owned cars for sale, and Mercedes-Benz service in Delray Beach, FL. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Delray Beach, located at the corner of Linton Blvd and SW 10th. No matter what your Mercedes-Benz needs are, Mercedes-Benz of Delray is here for you!
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1001 Linton Blvd

Delray Beach, FL

33444

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Showing 788 reviews

October 28, 2023

Have you tried to contact Stacey Grell i have called and emailed but had no response in over 3 weeks? Looking for a price for new front tires. This is the email I sent Stacey... I have called and left s More

by chuckrcm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Grell
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Oct 30, 2023 -

chuckrcm1 responded

Still, no one has contacted my from Mercedes-Benz of Delray! 10/30/2023

Nov 03, 2023 -

chuckrcm1 responded

Stacey called me and everything was worked out. Thank you, Stacey.

October 26, 2023

I called my Mercedes dealer to determine if they had the needed recall fuel pump parts. The manager checked and confirmed they had the parts. They made an appointment for me on Monday. I brought the car in More

by skytop
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Oct 28, 2023 -

Mercedes-Benz of Delray responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6095 -- we hope to hear from you soon.

October 26, 2023

Work done on my car was perfect but they do wash the car when you get a full service and my tires came out very dirty and bird xxxx all on the front hood so wasn’t to happy with that other then that everyth More

by Debart2217
Sales Price Transparency
Service Price Transparency
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stacy was great
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October 23, 2023

I always receive excellent service in a professional manner. The service people are knowledgeable and are prepared to get you in and out. More

by chilihk@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez
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Oct 26, 2023 -

Mercedes-Benz of Delray responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2023

Good customer service,Fast, reliable. Inspection was thorough. Staff was knowledgeable , professional, organized, very friendly. More

by Drleminh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Report | Print
Oct 21, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2023

service was very good, delray beach location very well presented, organized and clean.service manager I had knew what he was doing, More

by demeo49
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewen
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Oct 21, 2023 -

Mercedes-Benz of Delray responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2023

It’s my service representative (Shawn Parton) that motivates me to use Mercedes of Delray. More

by fmcalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Parton
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Oct 21, 2023 -

Mercedes-Benz of Delray responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 17, 2023

WORST SERVICE EVER - NOT TO BE TRUSTED The service department had our car for seven months and were paid over $8,000 to repair a convertible top and it still does not work! They wanted an additional $ More

by aprildidthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rhy
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Oct 20, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (561) 291-6095 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Oct 20, 2023 -

aprildidthis responded

Thank you. The general manager is aware of their problem and the only thing we received from him is silence. I will continue to post bad reviews on Google, DealerRater and other car magazines and websites. I have also filed complaints with the Better Business Bureau, the Attorney General Office and the Consumer protection agency. I also plan to contact the Consumer division for media outlets. We just want a refund for the repairs that did not correct the problem.

October 14, 2023

Always have a great experience, never have any issues with service or sales. 10/10 recommend :) More

by kate
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 16, 2023 -

Mercedes-Benz of Delray responded

Hi Kaitlyn, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Delray. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 10, 2023

Very pleasant and efficient. Michael is wonderful. He has given me information that that helped me save money on my service. More

by Bobkatfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Oct 12, 2023 -

Mercedes-Benz of Delray responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. If you need more help, our team is available to talk -- safe travels!

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