Mercedes-Benz of Cutler Bay - Service Center

Always good I can always count with great, dependable service. The Cutler Ridge Mercedes dealership is modern, well equipped and kept immaculately. It is always a I can always count with great, dependable service. The Cutler Ridge Mercedes dealership is modern, well equipped and kept immaculately. It is always a pleasurable experience to have my vehicle serviced there. More

Recall service The Reason of the visit was for a vehicle recall service, I was asked to wait and promise the car would be ready in about 1 hour, instead it took 3 h The Reason of the visit was for a vehicle recall service, I was asked to wait and promise the car would be ready in about 1 hour, instead it took 3 hours. More

Great experience Showed up for my appointment. Taken right away. Got car back at the time they said it would be ready. It was a pleasent experience. Showed up for my appointment. Taken right away. Got car back at the time they said it would be ready. It was a pleasent experience. More

Excellent service ! Love this service Dept. It is completely trouble free. Made my appointment online. Got there and everything went without any glitches. Got my loan ! Love this service Dept. It is completely trouble free. Made my appointment online. Got there and everything went without any glitches. Got my loaner. Car was ready when promised. Doesn't get any better than this. More

VIP Customer Service My service experience was nothing short of excellent. I arrived early to my service appointment and it was not a problem. They were able to accommod My service experience was nothing short of excellent. I arrived early to my service appointment and it was not a problem. They were able to accommodate me right away, the paperwork was expedited and made easy for me to get in and out quickly. They even took care of the loaner/rental processing and paperwork right at the service advisors desk to make the process seamless and efficient. As I walked back out to the service drive area, the loaner (a MB as well) was ready and waiting for me... turned on with the AC running! We did a quick walk-through of the vehicle and I was on my way. The whole process took under :30. Great experience. (Service appointment was for routine service interval check). More

Truly exceptional experience Easy online service scheduling,loaners are ready when you arrive,professional courteous service.i would recommend MBCB to any owner of a MB.Great faci Easy online service scheduling,loaners are ready when you arrive,professional courteous service.i would recommend MBCB to any owner of a MB.Great facilty. More

Professional Service The representative was polite, professional and knows his job. Mr. Chang also informed us the services work on the Mercedes Benz and it was a plea The representative was polite, professional and knows his job. Mr. Chang also informed us the services work on the Mercedes Benz and it was a pleasure More

As good as you can dream Superior service ,fair price couple with an outstanding service manager and personnel with a lot of honesty and integrity and knowledge. I have been Superior service ,fair price couple with an outstanding service manager and personnel with a lot of honesty and integrity and knowledge. I have been a customer for many years.in addition I also purchased the extended warranty for my vehicle as recommended by Mr Abreu from Mr Henry Diaz which also provided me with great service. More

Professional courteous efficient Herbert was excellent and professional. The service was outstanding and I would recommend to anyone. Everyone was extremely professional courteous a Herbert was excellent and professional. The service was outstanding and I would recommend to anyone. Everyone was extremely professional courteous and kind. I will not go anywhere else to service my Mercedes-Benz. More

Battery The service representative changed out my battery. The gentleman was friendly. He did not know that's my car had two batteries and that was a little The service representative changed out my battery. The gentleman was friendly. He did not know that's my car had two batteries and that was a little surprising since the rep on the phone knew. He realized when the car didn't take the jump and thought the starter was stuck. Opened the hood and replied that I had an additional battery. More