Mercedes-Benz of Cutler Bay - Service Center

It was a pleasure having Kevin Laplanche helping me with my The reason I give this review is because, I feel that everyone that I came into contact with, was very professional and very knowledgeable with all m The reason I give this review is because, I feel that everyone that I came into contact with, was very professional and very knowledgeable with all my question. Thank you and see you again Mercedes Benz of Cutler Bay for my next service. More

ANNUAL MANTENANCE. . . EXCELLENT SERVICE REP. . . CHARLIE RODRIGUEZ; I AM HAPPY THAT I CHANGED AND NOW HAVE CHARLIE AS MY REP. , RECOMMENDED BY RUBEN ABREU, WHO IS ALSO AN E EXCELLENT SERVICE REP. . . CHARLIE RODRIGUEZ; I AM HAPPY THAT I CHANGED AND NOW HAVE CHARLIE AS MY REP. , RECOMMENDED BY RUBEN ABREU, WHO IS ALSO AN EXCELLENT SUPERVISOR More

Excellent service! Waiting period is very short. Greeting staff is extremely helpful and knowledgeable. Dealership is extremely clean and service process is very organi Waiting period is very short. Greeting staff is extremely helpful and knowledgeable. Dealership is extremely clean and service process is very organized. From car drop of to pick up. Seevice advisor very knowledgeable, understanding with great communication skills. More

good services, great attention on time Great services all time, they understand our needs and always achieve to satisfy it. Each time that I went there to pick my car up, I come back tota Great services all time, they understand our needs and always achieve to satisfy it. Each time that I went there to pick my car up, I come back totally satisfied with the services. More

Routine Auto Butler, sunroof repair Overall, great experience! Vernon was very personable and kept in constant communication about the status of our car. He even had a spot immediately r Overall, great experience! Vernon was very personable and kept in constant communication about the status of our car. He even had a spot immediately removed that we noticed at pickup. More

Acelia Simeon A mí siempre me han tratado con cortesía , han sido muy amables , cada vez que voy por alguna sencillez del carro me lo resuelve al momento , me acons A mí siempre me han tratado con cortesía , han sido muy amables , cada vez que voy por alguna sencillez del carro me lo resuelve al momento , me aconsejan el servicio que necesita y a las millas que se lo debo haver ...en realidad digo me sigan trabajando así ...todos en equipo ... Veo que hay muy buenos resultados. A la Sra. Lupe quiero enviarle mi más sincero respeto por el trabajo que desempeña . Amo la Merceded Benz de Cutker Bay . More

Great excellent Excellent service always very friendly and very punctual . They took the time to evaluate my concerns and to guide me in the whole process during the Excellent service always very friendly and very punctual . They took the time to evaluate my concerns and to guide me in the whole process during the last years More

Excellent service representative The care and concern by my service representative, Kevin, was exceptional. He alone made the experience much better than it could have been. You are The care and concern by my service representative, Kevin, was exceptional. He alone made the experience much better than it could have been. You are fortunate to have him as a representative of Mercedes Benz of Cutler Bay. More

Amazing The service and hospitality of the staff is amazing. They are constanly askinf if you need anything. I never feel that the person helping me had forgo The service and hospitality of the staff is amazing. They are constanly askinf if you need anything. I never feel that the person helping me had forgotten about me. Could not pick a better place to get my car serviced at More

Herbert Kanzki is a great advisor. Herbert is a very professional service advisor at Mercedes Benz of Cutler Bay. He's been helping me for 2 years and I don't have a single complain. He Herbert is a very professional service advisor at Mercedes Benz of Cutler Bay. He's been helping me for 2 years and I don't have a single complain. He is very knowledgeable and has patient to explain every detail about the service provided and the upcoming ones. Very recommended dealer and advisor. More