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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,329 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,329 reviews
October 13, 2020
I feel like my overall experience with your company was good. I have been coming from day one of opening. My service advisor Jose Castillo is very good patient and helpful. I would Recommend this location. good. I have been coming from day one of opening. My service advisor Jose Castillo is very good patient and helpful. I would Recommend this location. Jose Alfonso was also informative with information on my new car. More
by jlina7
October 12, 2020
Been going to MERCEDES of Cutler Bay for over 5 years to buy cars & service, Experience has been Outstanding. Adrian Lee has been my Service Advisor, and his service, attention & professionalism has always buy cars & service, Experience has been Outstanding. Adrian Lee has been my Service Advisor, and his service, attention & professionalism has always been outstanding. Highly recommended. More
by Dalidiaz
Employees Worked With
Adrian Lee Sung , Ruben Abreu
October 08, 2020
Outstanding service and customer care. First class operation extremely well managed. I could not be happier with my experience with this dealership. I have had Mercedes vehicles for the last 20 years operation extremely well managed. I could not be happier with my experience with this dealership. I have had Mercedes vehicles for the last 20 years and this is the best experience I ever had in dealing with a Mercedes dealer. More
by carlosbonzon
Employees Worked With
Emiliano Telecemian
October 08, 2020
My service service advisor was Kevin. He truly knows the meaning of exceptional service. He is polite, professional, and pays attention to details great job meaning of exceptional service. He is polite, professional, and pays attention to details great job More
by zory3
October 07, 2020
Excellent customer service and professionalism during the process. Accurate information about the financial options. Definitely could recommend this personnel to family and friends. Very satisfied process. Accurate information about the financial options. Definitely could recommend this personnel to family and friends. Very satisfied More
by Janet
October 06, 2020
Mercedes Benz has an exceptional team. Received great service and always friendly, attentive staff. Jose Castillo is wonderful & shows in his attention to details! Wonderful! service and always friendly, attentive staff. Jose Castillo is wonderful & shows in his attention to details! Wonderful! More
by danielsocg
Employees Worked With
Greg Barnes, Jose Castillo
October 06, 2020
The dealership and personnel were absolutely wonderful. I felt very comfortable especially during these uncertain times. Everyone was wearing a mask and practiced safety protocols. I was very pleased to work felt very comfortable especially during these uncertain times. Everyone was wearing a mask and practiced safety protocols. I was very pleased to work with Carmen Arrazola who worked extremely hard to get me the price and options I wanted on my new 2021 CLA250C. She was amazing! I will be sure to send all of my referrals to her at Mercedes Benz of Cutler Bay. More
by ines66
October 03, 2020
From the moment we walked through the doors, we were treated as family. Extremely attentive. No pushy people. Just truly professional. Would definitely recommend my friends. treated as family. Extremely attentive. No pushy people. Just truly professional. Would definitely recommend my friends. More
by emlerma
October 01, 2020
Came in to trade in my old Hyunday, came out with a brand new 2021 Mercedes GLA250 thanks to my sell person Maribel Ramos and the sales manager that did everything to help me stay on the payment I wanted. new 2021 Mercedes GLA250 thanks to my sell person Maribel Ramos and the sales manager that did everything to help me stay on the payment I wanted. More
by Dailyn Brito
Employees Worked With
October 01, 2020
Thank you for your stellar service always appreciated you have always given us the absolute best treatment and helped our needs. My husband and I appreciate you. have always given us the absolute best treatment and helped our needs. My husband and I appreciate you. More
by lpinto
