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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,329 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,329 reviews
October 24, 2020
Express service was completed in one hour. Service advisor was efficient and friendly. I arrived at 10.30 for an 11.00 appointment and was out before noon including all paper work and an added tire advisor was efficient and friendly. I arrived at 10.30 for an 11.00 appointment and was out before noon including all paper work and an added tire rotation. I was very impressed. More
by Yomikee
Employees Worked With
Herbert Kanski
October 22, 2020
Laura always takes great care of me. I have purchased my last 2 vehicles from her, and plan on coming back to make another purchase next year. Luis, the GM is a stellar person as well! Rene in finance also last 2 vehicles from her, and plan on coming back to make another purchase next year. Luis, the GM is a stellar person as well! Rene in finance also took great care of me. More
by Bpenlandjr
October 22, 2020
The service advisor was knowledgeable and to care of my needs. I purchased a vehicle at this dealership and I will continue to bring it here for service. needs. I purchased a vehicle at this dealership and I will continue to bring it here for service. More
by llampallas66
Employees Worked With
Roman
October 21, 2020
I am very pleased with my service and repair my service advisor informed me of my problem fairly quickly he was very patient and helpful I know I’m a difficult customer but he made sure I was taking care o advisor informed me of my problem fairly quickly he was very patient and helpful I know I’m a difficult customer but he made sure I was taking care of throughout my experience. More
by Charleus94
Employees Worked With
Herbert Kanzki
October 19, 2020
Overall I was satisfied with the work and service I received. Charlie was great. The fact that he keep me informed as the service was performed received. Charlie was great. The fact that he keep me informed as the service was performed More
by Aisha B
Employees Worked With
Charlie Rodriquiez
October 18, 2020
Mercedes Benz at Cutler Bay has excellent customer service. The process of buying a car was expedited effortlessly for the customer and handled carefully. My salesperson, Jose Alfonso, is knowledgeabl service. The process of buying a car was expedited effortlessly for the customer and handled carefully. My salesperson, Jose Alfonso, is knowledgeable, and efficient. It was a pleasure doing business there. More
by Ed
Employees Worked With
October 17, 2020
Always a pleasure from the moment I get off the car to being greeted by Adrain and staff . The waiting facilities are excellent. And allow me to continue my work as I wait being greeted by Adrain and staff . The waiting facilities are excellent. And allow me to continue my work as I wait More
by atavelpaz
Employees Worked With
Adrian
October 17, 2020
Roman Hernandez was very professional and extremely helpful. I did not wait at all. He made sure that everything was done on time and perfect. Great service. Thank you helpful. I did not wait at all. He made sure that everything was done on time and perfect. Great service. Thank you More
by verakrupnov
Employees Worked With
Roman Hernandez
October 16, 2020
I was immediately greeted upon my arrival and told that my service advisor would be Kevin Laplanche. I was escorted to his desk very quickly and he took some information from the car and then we spoke abou my service advisor would be Kevin Laplanche. I was escorted to his desk very quickly and he took some information from the car and then we spoke about the service that was needed. Everything was done quickly and efficiently. Will definitely continue to use Mercedes of Cutler Bay. More
by CCarlisle
Employees Worked With
Kevin Laplanche
October 13, 2020
Since I’ve been driving a MB (14) my preferred MB dealership is Cutler Bay for their professionalism, courtesy and great work!! I’ve always recommended this dealership to family and friends. dealership is Cutler Bay for their professionalism, courtesy and great work!! I’ve always recommended this dealership to family and friends. More
by lillymonzo
Employees Worked With
Ruben Abreu
