Mercedes-Benz of Cutler Bay

love my service guy! Vernon Chang is my service guy - he's friendly, efficient and helpful explaining what is involved in the process. I prefer to wait while my car is se Vernon Chang is my service guy - he's friendly, efficient and helpful explaining what is involved in the process. I prefer to wait while my car is serviced, given the distance I have to travel to the dealer, and the waiting area is spacious and comfortable with many amenities. Thank you, Mercedes Cutler Bay! More

Service Great service provided by Vernon Chang, I'm very happy with my experience at this dealer and help provided by Vernon Chang got my car looking like Great service provided by Vernon Chang, I'm very happy with my experience at this dealer and help provided by Vernon Chang got my car looking like new again ! More

Service Eric and Herbie have been working with me for two and a half years. I would not hesitate to give them a 10 all around I would not change either of th Eric and Herbie have been working with me for two and a half years. I would not hesitate to give them a 10 all around I would not change either of them for any one else More

Adrian is an exceptional service advisor Adrian treats us as a friend with honesty and friendliness as well as good solid advice. I highly recommend Adrian, I hope he stays in service. Adrian treats us as a friend with honesty and friendliness as well as good solid advice. I highly recommend Adrian, I hope he stays in service. More

AWESOME Experience Laura, Fernando, and Eddie all stayed late as we were stuck in traffic. The buying process was professional and everyone was extremely competent. High Laura, Fernando, and Eddie all stayed late as we were stuck in traffic. The buying process was professional and everyone was extremely competent. Highly recommended! More

Great Purchasing the automobile , was conducted in a friendly manner. No misunderstanding from beginning to end. Forgot the name of the finance gentleman, Purchasing the automobile , was conducted in a friendly manner. No misunderstanding from beginning to end. Forgot the name of the finance gentleman, he was excellent and dealt with all our concerns. More

Esmerada atencion Cuando concurri pense encontrar siempre las mismas tacticas de venta pero en cambio me encontre con gente profesional que entiende las necesidades del Cuando concurri pense encontrar siempre las mismas tacticas de venta pero en cambio me encontre con gente profesional que entiende las necesidades del comprador y lo asesoran perfectamente en cuanto a ella. La verdad ha sido una experiencia excelente la compra de mi nuevo MB. Alberto me hizo sentir como una persona mas de la casa y de la familia de Mercedes Benz. Gracias Alberto por tu atencion. More

Excellent Great service people, very attentive .courteous and knowledgeable. Service area very clean and comfortable. Time from arriving to out the door was ve Great service people, very attentive .courteous and knowledgeable. Service area very clean and comfortable. Time from arriving to out the door was very short. I was extremely pleased. More

Excellent Everything went well great service thanks to Vernon and entire staff. Always take my car here. Very efficient. Service staff and loaner staff was ex Everything went well great service thanks to Vernon and entire staff. Always take my car here. Very efficient. Service staff and loaner staff was excellent. Happy Holidays to all. More

Love MB of Cutler Bay Adrian Sang is phenomenal and thank God for Sergio Serrano. You don't get this service anywhere else. I had an issue with one of my tires and they di Adrian Sang is phenomenal and thank God for Sergio Serrano. You don't get this service anywhere else. I had an issue with one of my tires and they did not have a loaner available. Was very concerned to delay taking car in and called Sergio to see what could be done. Sergio got me a car through Hertz and Adrian took it from there. Day after I got my car back, Adrian called to make sure all was ok. So did Sergio. This is what keeps me coming back. More