Mercedes-Benz of Cutler Bay

Outstanding Service Received outstanding service from Alex, Oliver and Maria. Also, I got a great price the first time. No unnecessary back and forth, and no pressure t Received outstanding service from Alex, Oliver and Maria. Also, I got a great price the first time. No unnecessary back and forth, and no pressure to close the deal. I visited and left the dealership on a Tuesday and came back the following Saturday to close the deal. More

Absolutely Amazing!!! ***** Must See (Laura Delgado) ****** I am taking the time from my busy schedule to write this review because I think it's important for Mercedes Benz Corporate to be made aware of the bes I am taking the time from my busy schedule to write this review because I think it's important for Mercedes Benz Corporate to be made aware of the best and finest- first class customer service I recieved from one of their employees in Mercedes of Cutler Bay Dealership. That employee is Laura Delgado! On November 4th, I called the dealership and requested to speak with a Sales Consultant and Laura Delgado picked up the call and I began to inquire information about your 2017 CLA 250. I want to highlight the fact that in this original call Laura Delgado patiently took the time to listen to all my needs and she was extremely knowledgeable about the Mercedes brand and products and was able to answer all my questions. Her ability to answer all my questions reinforced my confidence that I was making the right choice going with Mercedes . Laura Delgado invited me to the Dealership where her 5 star customer service continued and she treated me with the highest level of professionalism. She showed me all the cars that can potentially be a great match based on my requirements. Although, I didn't find the perfect car there that day, Laura reassured me to give her the opportunity to continue to work for me in finding that perfect car. Laura Delgado went to work for me and notified me within a few days that she has found the perfect car I'm looking for. Mind you our first interaction was on a Friday and by the following Wednesday I was signing the paper work and driving off with my new car. This was all made possible because of Laura's passion and dedication in what she does. Employees like Laura Delgado are the heartbeat and foundation that great corporations are built upon. Mercedes Benz is guaranteed a bright and prosperous future with her in their team. Thank you Laura! Bryan More

Dany Yanes y Oscar I cannot be more grateful with these gentlemen. Both of them have a excellent customer service. Everything was as planned. At the end of the day, I ha I cannot be more grateful with these gentlemen. Both of them have a excellent customer service. Everything was as planned. At the end of the day, I have the deal in a peaceful environment. Thanks for everything.... I'll be back soon 🎉🎉🎉🎉🎉👏👏👏👌👌👌👌 More

My experience was great! Service adviser Herbert was very detailed in explaining my best options for my vehicle. His service was truly amazing and he made it a pleasure being Service adviser Herbert was very detailed in explaining my best options for my vehicle. His service was truly amazing and he made it a pleasure being a customer at Mercedes. More

Best service ever Service advisor KEVIN LA BLANK IS TRUELY OUTSTANDING. THANK YOU for always making my experiencing very very pleasant . The professionalism and frend Service advisor KEVIN LA BLANK IS TRUELY OUTSTANDING. THANK YOU for always making my experiencing very very pleasant . The professionalism and frendly treatment and the quality of work continues to be outstanding . More

bought 2 cars from Jose in 3 weeks Buying my first Mercedes from Jose Alonso was such a great experience, that I went back and bought my 2nd Mercedes from him in the past 3 weeks ! Buying my first Mercedes from Jose Alonso was such a great experience, that I went back and bought my 2nd Mercedes from him in the past 3 weeks !!!! More

Amazing experience Best purchase experience ever! Laura Delgado was very helpful trout the deal process. Beautiful dealer facilities and friendly staff. Highly recomm Best purchase experience ever! Laura Delgado was very helpful trout the deal process. Beautiful dealer facilities and friendly staff. Highly recommended and wonderful customer service also. More

Amazing, fast and super efficient Excellent... no more than that... emplooyes were very nice and respectfull. fueron muy amables, serviciales y eficientes. Volvere y los recomendare. Excellent... no more than that... emplooyes were very nice and respectfull. fueron muy amables, serviciales y eficientes. Volvere y los recomendare. Los empleados muy amables y explican muy corectamente. More

Seller provided amazing relaxed environment Seller provided execellent customer services , was very clear about the whole transaction and worked with me to obtain my first Mercedes Benz. Would r Seller provided execellent customer services , was very clear about the whole transaction and worked with me to obtain my first Mercedes Benz. Would recommend Laura Delgado ?????????? More