Mercedes-Benz of Cutler Bay

7 years and counting! 3rd time leasing a car here, Oliver Ortiz (sales manager) is amazing as always and I had the pleasure of dealing with Albert Torres (sales) as well. 3rd time leasing a car here, Oliver Ortiz (sales manager) is amazing as always and I had the pleasure of dealing with Albert Torres (sales) as well. Both of them were patient and very diligent in working with me and my situation. Henry Diaz in financing was also very helpful and courteous. They really do go above and beyond at this location especially when it comes to maintenance (dealt with Herbie several times, so nice!) over all they never dissapoint. Excellent service per usual, so happy with my new benz! Look foward to coming back in 4 more years :) More

Unbeatable If you ever need help on purchasing/ leasing a Mercedes Benz ....contact Oliver he will work with you to get you what you want and the right price . I If you ever need help on purchasing/ leasing a Mercedes Benz ....contact Oliver he will work with you to get you what you want and the right price . Is worth the extra drive . A very easy process once you find the vehicle you like. More

Great buying experience My sales representative Jose Alfonso was very helpful along with His manager Daniel Baster. This is our third lease wirh Mercedez at Cutler Bay ans we My sales representative Jose Alfonso was very helpful along with His manager Daniel Baster. This is our third lease wirh Mercedez at Cutler Bay ans we are very happy with their service. Thank you once more. More

Vehicle service Excellent overall customer service was provided at every step. Scheduling the service date was done in a prompt and efficient manner. My service advis Excellent overall customer service was provided at every step. Scheduling the service date was done in a prompt and efficient manner. My service advisor, Herbert Kanzki, explained the service to be done in a detailed and very professional manner. He is very knowledgable, and I always enjoy and appreciate learning something new about my car when talking to him. Because of this consistent great service, I not only recommend this dealership but I have been using it for several years. More

Great customer service Great and friendly customer service, everyone were very attentive to our needs,the price of the vehicle was great also the recommendations that was m Great and friendly customer service, everyone were very attentive to our needs,the price of the vehicle was great also the recommendations that was made,great place to purchase your next vehicle More

Car buy Laura is the best, really attentive and takes good care of clients. I will definitely go back to this dealer. Great employees and good service. Laura is the best, really attentive and takes good care of clients. I will definitely go back to this dealer. Great employees and good service. More

Jean Pierre went above and beyond. Regardless if my next vehicle is a Mercedes or not (why would it not be?), MB Cutler Bay is certainly going to be my dealer of choice! This process Regardless if my next vehicle is a Mercedes or not (why would it not be?), MB Cutler Bay is certainly going to be my dealer of choice! This process was so smooth, and not once did I feel the pressure of being "sold" a car. Customer service was exceptional, test drive was not "around the block", and all my questions and concerns were answered - and then some. Jean Pierre B. went above and beyond with the delivery of my vehicle. The minor concerns I had were addressed professionally, and I walked out the door confident in my E350. Most importantly, follow up calls and texts made for a greater positive experience. Glad I left Infiniti - thank you MC CB. More

The trip was worth it! We drove 5 hours to meet with Carmen and Oliver to purchase a vehicle we had only viewed online. They were both very helpful and made us feel comforta We drove 5 hours to meet with Carmen and Oliver to purchase a vehicle we had only viewed online. They were both very helpful and made us feel comfortable in the choice we made. Every person we encountered there was more than happy to help and the 5 hours drive was definitely worth it! We’ll definitely go back to this dealership again the next time we purchase another vehicle. More

Excellent Very pleasant , always going back to buy my cars excellent dealer, from the salesperson to the manager to the finance no doubt is he best dealer Very pleasant , always going back to buy my cars excellent dealer, from the salesperson to the manager to the finance no doubt is he best dealer More

40 thousand mile service Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way an Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way and every detail More