Mercedes-Benz of Columbus

When my check engine light came on in my brand new 2021 GLB - 250 the service department took care of everything. The pick up and delivery service made the process so convenient. GLB - 250 the service department took care of everything. The pick up and delivery service made the process so convenient. More

Evelyn made the purchase experience so simple. She was very assertive and informative. This is my first Mercedas purchase. I will recommend her and the Mercedes-Benz of Columbus to my friends and family. very assertive and informative. This is my first Mercedas purchase. I will recommend her and the Mercedes-Benz of Columbus to my friends and family. The service department installed the illuminated star and they were very professional and courteous. Kyle was my maintenance technician at Honda, when I discovered he's now at this location, I was definitely pleased. He is very thorough and has the BEST customer service skills. I am so pleased I choose Mercedes-Benz of Columbus More

Very professional and friendly staff and salespeople. Rick was extremely helpful in making the purchase price a win-win situation. I bought this car for my wife, and she loves it. Debi was also helpful. Rick was extremely helpful in making the purchase price a win-win situation. I bought this car for my wife, and she loves it. Debi was also helpful. She was able to save me a trip to the tag office! More

Excellent service great people. You should not mandate people write 25 words because I almost closed the window because I didn't have 25 words. people write 25 words because I almost closed the window because I didn't have 25 words. More

Exceptional service and staff are always courteous. I always feel comfortable with this dealership and knowing that any required maintenance and/or issues are resolved with the knowledge as recommended b always feel comfortable with this dealership and knowing that any required maintenance and/or issues are resolved with the knowledge as recommended by the manufacturer. Jerry McIntyre is so welcoming and friendly. Thank you Mercedes-Benz of Columbus! More

The easiest vehicle purchase I have ever made! From the test drive to closing the deal, the process was seamless. I worked directly with Angie who went out of her way to get the best deal for me and make w test drive to closing the deal, the process was seamless. I worked directly with Angie who went out of her way to get the best deal for me and make what is normally an exhausting process a breeze. Even after the deal was done, she took extra time to show me some of the fancy features my new vehicle offered. With 10+ years of professional experience in front line customer service, I can say with confidence the customer service offered by Angie and Mercedes-Benz of Columbus was excellent! Truly above and beyond! I highly recommend Angie and Mercedes-Benz of Columbus to anyone looking to purchase a vehicle! More

I always have amazing service when I bring my car in for routine visits. Everyone is extremely courteous and goes out of their way. I feel comfortable with my work done and leave my car without fear. It’s routine visits. Everyone is extremely courteous and goes out of their way. I feel comfortable with my work done and leave my car without fear. It’s the only place I am 100 % comfortable with any maintenance issues or buying a car. I never feel like I’m getting pushed around or forced into something I’m not wanting. This is the second car I’ve got at Mercedes and used the same sales man. I can’t say enough good things about a Josh. I will be seeing him again when it’s time to trade my car in!!! More

Mr. Malcom receives the salesman of the year award in my option. He’s professional, courteous, very knowledgeable, patient, and the prime example of what it means to deliver excellent customer service which option. He’s professional, courteous, very knowledgeable, patient, and the prime example of what it means to deliver excellent customer service which is so very hard to find during the current times. Thank you Mr. Waller it wasn’t the car but your service that sealed the deal! More

We received excellent service when we took our vehicle in for a service recall. Elizabeth greeted us with a smile, as soon as we arrived. The estimated wait time was a few minutes less than anticipated!!! for a service recall. Elizabeth greeted us with a smile, as soon as we arrived. The estimated wait time was a few minutes less than anticipated!!! More

Great service, in and out in a timely manner. Service team very professional. High five to Jerry he was great. explained everything very well to me team very professional. High five to Jerry he was great. explained everything very well to me More