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Mercedes-Benz of Columbus
Columbus, GA
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,499 reviews
October 27, 2020
It was a comfortable experience. No pressure to accept additional services. Friendly and pleasant staff. Provided answers to my several questions. Explained charges. Will definitely return additional services. Friendly and pleasant staff. Provided answers to my several questions. Explained charges. Will definitely return More
by SUZTAY
Verified Customer
October 27, 2020
Great customer service over the years. Third car we have leased through Rick Gilbert. Thank you for your help and follow-up. Will come back again! have leased through Rick Gilbert. Thank you for your help and follow-up. Will come back again! More
by edris.beck
Employees Worked With
Other Employees :
Troy Reed, Jerry McIntyre, Tyler Knowles
October 26, 2020
Great service. Friendly, knowledgeable, showed concern, had a loan for me to drive. All of the staff were very friendly and courteous. They seemed concerned with my needs and helpful in getting the keys t had a loan for me to drive. All of the staff were very friendly and courteous. They seemed concerned with my needs and helpful in getting the keys that I had accidentally left in console. More
by TSCOTT1028
Employees Worked With
Others that I can't remember their name were very nice as well., Jerry McIntyre
October 24, 2020
Personally I do not understand whey I have to come up with twenty five words. If you want me to continue with reviews you will not require this. I gave my stars and that should be enough. with twenty five words. If you want me to continue with reviews you will not require this. I gave my stars and that should be enough. More
by LILLICROSS
Employees Worked With
Other Employees :
Troy Reed, Jerry McIntyre, Tyler Knowles
October 23, 2020
Everyone was very helpful. .I was impressed with the clean men's restroom. .Brittany Hope was very helpful. I wish paper work could be quitter.. Service was and has always been very help full. clean men's restroom. .Brittany Hope was very helpful. I wish paper work could be quitter.. Service was and has always been very help full. More
by c31521
October 23, 2020
The service was good and everyone was polite and efficient. My low score is based on the fact that nobody in the service dept. wore a mask. My car was delivered with a tech not wearing a mask and efficient. My low score is based on the fact that nobody in the service dept. wore a mask. My car was delivered with a tech not wearing a mask and then I had to get inside and drive home. Not safe during a pandemic. More
by CATHY.BLAIR
Employees Worked With
Troy Reed, Tyler Knowles
October 23, 2020
I always receive the very best service from the Mercedes Benz of Columbus service department, always makes me feel like a VIP. Give Jerry McIntyre a pay raise he deserves it. Benz of Columbus service department, always makes me feel like a VIP. Give Jerry McIntyre a pay raise he deserves it. More
by DSMITH9721
Employees Worked With
Jerry McIntyre, Elizabeth Enix
October 22, 2020
Excellent experience. Everyone was very professional and helpful. Thanks to Mercedes-Benz for my new car!! I will recommend this dealership to all my friends. helpful. Thanks to Mercedes-Benz for my new car!! I will recommend this dealership to all my friends. More
by smportwood
October 22, 2020
I have been a customer at the columbus dealership for about 18 years. The staff always goes above and beyond to provide me with exceptional customer service. I wouldnt go anywhere else. about 18 years. The staff always goes above and beyond to provide me with exceptional customer service. I wouldnt go anywhere else. More
by U.CLEARY
Employees Worked With
Troy Reed
October 21, 2020
I had a great professional experience, the check in process was quick and the check out process was quick as well. Thanks for a great 1st service experience! process was quick and the check out process was quick as well. Thanks for a great 1st service experience! More
by valeriewalexander
