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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,584 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,584 reviews

March 10, 2021

Easy, fast and efficient. Scheduling was easy, plenty of reminders service was due and if the appointment. Everything we asked for was checked. Drop off was quick and pickup was no hassle. More

by lgwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to write a review. We're happy to hear you were satisfied with the level of service you received. We hope to see you again soon and we wish you safe travels. Call us at 706-256-6100 if you need us!

March 09, 2021

Goof service was provide at this location when I needed my car looked. Thank you for taking a look at my vehicle that day I was there. More

by Mercedesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Mar 10, 2021 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to write a review. We're glad you were satisfied with your service. Give us a call at 706-256-6100 if you need anything. Safe travels!

March 09, 2021

Great customer service, everyone is extremely friendly and make you feel welcome. I would recommend this Mercedes dealership to my family and friends. I have been dealing with this dealership for the pas More

by yolandamilligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Mar 10, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review, Yolanda. We appreciate your continued business and we hope to see you again soon. Call us at 706-256-6100 if you have any questions, comments, or concerns. Safe travels!

March 09, 2021

The best that we ever had! Time that it took to do it all , was remarkable! It is nice to see there is still good customer service. More

by marisa4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed
Mar 10, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your kind words. It's our goal to provide top-notch customer service to every person who walks in our doors. Call us if you ever need us! Safe travels.

March 09, 2021

We drove the hour and 20 minutes from Fayetteville, GA, to have both of our E350 vehicles serviced and before we knew it, we were driving home in a new '21 GLE 350W, along with our freshly serviced '14 E35 More

by CHETE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
Mar 10, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your business! We're honored you chose our dealership to service your vehicle and to purchase a new vehicle. We wish you many happy miles in your '14 E350 and your '21 GLE 350W! Please give us a call at 70-6256-6100 if you ever need us.

March 09, 2021

My wife saw an Acura MDX on the lot. We stopped in and talked with Ernest about it and test drove the vehicle. There was no pressure and we agreed on a price. I told Ernest that we would come back the ne More

by sthigpen78
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with our dealership. We aim for an exceptional experience each and every time. We'll be sure to tell Earnest to keep up the good work. Safe travels!

March 08, 2021

What a great experience! I called ahead to get information about there certified pre-owned vehicles. I was paired with a Mr. Earnest and he was just wonderful every step of the way. Made sure I go More

by youngaprel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review! It's our goal to make the car-buying experience as smooth as possible. We appreciate your business and we wish you many happy miles in your new vehicle. Call us at 706-256-6100 if you need us!

March 08, 2021

Pleasant experience. Evelyn was on point from the start. She was very informative about the vehicle I was interested in. Once we agreed on offer, she was quick to have us finish up paperwork, clean up vehic More

by Teresa Singletary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Mercedes-Benz of Columbus responded

We appreciate you taking the time to share your experience with our dealership, Teresa. We aim for an exceptional experience each and every time. Call us at 706-256-6100 if you need anything. Safe travels!

March 06, 2021

My SUV needed a detail so bad but I was told they only did it Monday thru Thursday. When I arrived to pick up my car from being serviced it had been cleaned on the inside and I was so thankful! This was a More

by sellis0705
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Mar 11, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We try to accommodate our customers' needs every chance we get. We'll be sure to tell Tyler to keep up the good work. He always takes care of his customers. Call us at 706-256-6100 if you have any questions, comments, or concerns.

March 05, 2021

Always a pleasure to visit with the staff while service is done on vehicle. Thanks to all that helped. See you again soon. Have a great day. More

by thar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Mar 08, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review! It's always good to see you come into the dealership. We'll be sure to keep up the good work. Please call us at 706-256-6100 if you ever have any questions, comments, or concerns.

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