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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,582 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,582 reviews

April 09, 2021

Ms. Braid did an outstanding job for us, both in helping choose the right car fo us and giving us excellent personal car. I would have no qualms with working with her again. More

by tomsgunner49
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Braid
Apr 12, 2021 -

Mercedes-Benz of Columbus responded

Thank you tomsgunner49, for sharing your experience with Angie! We are glad to hear she exceeded your sales needs. Please let us know if there is anything we can assist you with in the future.

April 08, 2021

The online process was perfect and text messages kept me informed. Elizabeth was professional and explained the process. The facility was clean, safe and welcoming. More

by doncook1cav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for the review! We are happy Elizabeth was able to meet your service needs. Please let us know if there is anything we can do for you in the future!

April 08, 2021

Earnest, Willy and Nick have been nothing but amazing. They have been quick to reply, very knowledgeable, super friendly and have again and again gone above and beyond. It is because of them that I wholeh More

by sima.d.patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy, Nick and the lovely women in finance
Apr 08, 2021 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing about your experience and for the recommendation, sima.d.patel! We are thrilled that Earnest, Willy, and Nick, were able to exceed your expectations. If there is every anything else we can do for you, please don't hesitate to reach out. Wishing you all the happiness and joy in your new vehicle!

April 07, 2021

The check-in went off without a hitch. i waited for the service and felt safe in the socially distanced environment, which was spotlessly clean. They got me in and out as quickly as possible, as always. More

by TMECONVERSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Tyler Knowles
Apr 07, 2021 -

Mercedes-Benz of Columbus responded

Thank you for the review! We are happy to hear that you had a great experience and felt comfortable with our COVID procedures. Please don't hesitate to reach out if you have any questions or concerns. Looking forward to your next visit!

April 07, 2021

Evelyn made our experience great. We were able to have all paperwork ready when we got there to sign so getting our new vehicle was easy and painless. Highly recommend them as they are very professional. More

by hwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Mercedes-Benz of Columbus responded

Thank you, hwright, for taking the time to write about your great experience with Evelyn! We will be sure to let her know. Wishing you many happy miles in your new car!

April 06, 2021

Josh and Richard made this experience quick and easy! They gave me an awesome deal on my trade in and had the best customer service! So excited about my new GLB!!! More

by ali.postell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Columbus responded

We're glad we helped you find the vehicle for you. We appreciate your business and wish you many happy miles in your new vehicle. Call us at 706-256-6100 if you ever need anything.

April 06, 2021

Someone didn't wash my car thoroughly enough, seems like it was wiped off(trims and rims and base was still slightly dusty..I was looking for to that part of the service benefit. That was my only thing..S More

by lilrodd2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Apr 06, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. Feedback like this helps our employees perform better. We appreciate your business and wish you safe travels!

April 06, 2021

They fixed my vehicle in a timely manner. Once I received it I noticed it was washed. They also replaced 2 recalls on it. Phenomenal work. More

by scott.robles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre, Tyler Knowles
Apr 06, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We aim for an exceptional experience each and every time. Give us a call at 706-256-6100 if you have any questions, comments, or concerns. Safe travels!

April 03, 2021

It was very easy to make an appointment. Very courteous and knowledgeable service personnel. Speedy service. What more could you ask for? I would highly recommended. More

by weiighed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Apr 05, 2021 -

Mercedes-Benz of Columbus responded

Thank you weiighed for the review! We are glad to accommodate your needs and look forward to your next visit!

April 01, 2021

I have been doing business with this Dealership for years and their customer service is impeccable.. I'm always satisfied with their service e department and sales team More

by TYSTANIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre, Tyler Knowles
Apr 02, 2021 -

Mercedes-Benz of Columbus responded

We're glad to hear that you are very satisfied with our services. If there is anything we can do for you, please don't hesitate to reach out to us at (706) 256-6100. Thank you for working with us and we hope you have a great day!

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