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Mercedes-Benz of Columbus
Columbus, GA
1,498 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,498 reviews
August 08, 2024
Lauren Farthing and the repair crew did a wonderful job. Lauren is excellent customer service person. She went above in customer service. Lauren is excellent customer service person. She went above in customer service. More
by reggiemac129
Verified CustomerEmployees Worked With
August 06, 2024
Great staff and great service. If your car needs servicing bring it to Mercedes Benz of Columbus. They will take good care of you and your car!! If your car needs servicing bring it to Mercedes Benz of Columbus. They will take good care of you and your car!! More
by delassiter
Employees Worked With
August 06, 2024
Haley was a pleasure to work with and I will return again when I need service on our RV. when I need service on our RV. More
by markmurphy1716
Employees Worked With
August 06, 2024
I recently had the pleasure of visiting Mercedes-Benz of Columbus, and I am absolutely thrilled with the exceptional service I received! From the moment I walked in, I was greeted with warm smiles and a wel Columbus, and I am absolutely thrilled with the exceptional service I received! From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The staff went above and beyond to ensure my experience was nothing short of fantastic. The service team was incredibly knowledgeable and took the time to thoroughly explain the maintenance my car needed. They were patient with all my questions and provided clear and honest answers, which I greatly appreciated. What truly stood out to me was the attention to detail and the personal touches. It's clear that they truly care about their customers and take pride in their work. More
by d30271
Employees Worked With
August 05, 2024
Thanks, Lauren, for always being so very Helpful, Caring and Professional. I appreciate you much. and Professional. I appreciate you much. More
by lovely
Employees Worked With
Other Employees :
Mr. Browning
August 04, 2024
Excellent service, very attentive and knowledgeable. Drove the vehicle, made an appointment, scheduled a time agreeable to return for service. Drove the vehicle, made an appointment, scheduled a time agreeable to return for service. More
by roblco
Employees Worked With
August 03, 2024
Very dissatisfied with my reoairs. Did not make it 45 miles until vehicle went back into limp mode. Did not make it 45 miles until vehicle went back into limp mode. More
by philgo19
Employees Worked With
August 03, 2024
Excellent customer service in a consistent basis! Professional, knowledgeable and welcoming staff! Very SATISFIED customer! Professional, knowledgeable and welcoming staff! Very SATISFIED customer! More
by shebreakaclyde
Employees Worked With
Other Employees :
Jason was AWESOME assisting and easy to communicate with
August 02, 2024
Awesome customer service, great experience from beginning to end. Haley was very patient and answered all my questions to end. Haley was very patient and answered all my questions More
by lalford51
Employees Worked With
August 02, 2024
Very helpful, patience kind very knowledgeable of the situation, went out of the way to assist me with the situation situation, went out of the way to assist me with the situation More
by alfred.carr
